@book{Gronau2004,
  author    = {Gronau, Norbert},
  title     = {IT-Architekturen : Informationssystemeinsatz bei organisatorischem Wandel},
  series = {TCW-Report},
  volume    = {46},
  journal   = {TCW-Report},
  publisher = {TCW-Verl.},
  address   = {M{\"u}nchen},
  isbn      = {3-934155-14-6},
  pages     = {129 S.},
  year      = {2004},
  abstract  = {Die Unternehmen befinden sich in einem best{\"a}ndigen organisatorischen Wandel, der Formen wie Prozessorientierung, Segmentierung oder Virtualisierung annehmen kann. Konventionelle Architekturen betrieblicher Informationssysteme sind diesem Wandel, der auch bei Fusionen oder starkem Wachstum stattfindet, h{\"a}ufig nicht gewachsen. Basierend auf der Forderung nach strukturellen Analogien zwischen Unternehmensorganisation und Informationssystemen wird eine Konzeption f{\"u}r eine dauerhaft wettbewerbsf{\"a}hige Informationssystemarchitektur aufgestellt und durch Praxisbeispiele erl{\"a}utert. Der Weg von der konventionellen zur nachhaltigen Informationssystem-Architektur wird in diesem TCW-report beschrieben, dar{\"u}ber hinaus enth{\"a}lt er zahlreiche Erl{\"a}uterungen und Schaubilder, die sich zur Schulung und zum Selbststudium eignen.},
  language  = {de}
}
@article{GronauSchmidLindemann2006,
  author    = {Gronau, Norbert and Schmid, Simone and Lindemann, Marcus},
  title     = {Investitionsreport MES},
  year      = {2006},
  language  = {de}
}
@inproceedings{BenderGronau2022,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Introduction to the Minitrack on towards the future of enterprise systems},
  series = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-5-7},
  doi       = {10.24251/HICSS.2022.869},
  pages     = {7232 -- 7233},
  year      = {2022},
  abstract  = {Enterprise systems have long played an important role in businesses of various sizes. With the increasing complexity of today's business relationships, specialized application systems are being used more and more. Moreover, emerging technologies such as artificial intelligence are becoming accessible for enterprise systems. This raises the question of the future role of enterprise systems. This minitrack covers novel ideas that contribute to and shape the future role of enterprise systems with five contributions.},
  language  = {en}
}
@misc{BeierleBerndtGronauetal.2019,
  author    = {Beierle, Christoph and Berndt, Jan Ole and Gronau, Norbert and Timm, Ingo J.},
  title     = {Intentional Forgetting: A Huge Potential for Organizations},
  series = {K{\"u}nstliche Intelligenz},
  volume    = {33},
  journal   = {K{\"u}nstliche Intelligenz},
  number    = {1},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {0933-1875},
  doi       = {10.1007/s13218-018-00573-y},
  pages     = {85 -- 87},
  year      = {2019},
  language  = {en}
}
@misc{KlugeGronau2018,
  author    = {Kluge, Annette and Gronau, Norbert},
  title     = {Intentional forgetting in organizations},
  series = {Frontiers in psychology},
  volume    = {9},
  journal   = {Frontiers in psychology},
  publisher = {Frontiers Research Foundation},
  address   = {Lausanne},
  issn      = {1664-1078},
  doi       = {10.3389/fpsyg.2018.00051},
  pages     = {17},
  year      = {2018},
  abstract  = {To cope with the already large, and ever increasing, amount of information stored in organizational memory, "forgetting," as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetting is an important precondition to impede the recall of obsolete routines and adapt to new strategic objectives accompanied by new organizational routines. We first comprehensively review the literature on the need for organizational forgetting and particularly on accidental vs. intentional forgetting. We discuss the current state of the art of theory and empirical evidence on forgetting from cognitive psychology in order to infer mechanisms applicable to the organizational context. In this respect, we emphasize retrieval theories and the relevance of retrieval cues important for forgetting. Subsequently, we transfer the empirical evidence that the elimination of retrieval cues leads to faster forgetting to the forgetting of organizational routines, as routines are part of organizational memory. We then propose a classification of cues (context, sensory, business process-related cues) that are relevant in the forgetting of routines, and discuss a meta-cue called the "situational strength" cue, which is relevant if cues of an old and a new routine are present simultaneously. Based on the classification as business process-related cues (information, team, task, object cues), we propose mechanisms to accelerate forgetting by eliminating specific cues based on the empirical and theoretical state of the art. We conclude that in intentional organizational change processes, the elimination of cues to accelerate forgetting should be used in change management practices.},
  language  = {en}
}
@article{GronauSteinEggertetal.2008,
  author    = {Gronau, Norbert and Stein, Maureen and Eggert, Sandy and L{\"a}mmer, Anne},
  title     = {Integration {\"o}ffentlicher Anwendungslandschaften},
  year      = {2008},
  language  = {de}
}
@article{GronauUslar2004,
  author    = {Gronau, Norbert and Uslar, Mathias},
  title     = {Integrating knowledge management and human resources via skill management},
  year      = {2004},
  abstract  = {Knowledge is more and more a key factor within companies. Nearly 40 percent of all employees are so called "knowledge workers". Distribution and inquest of knowledge within companies are supported by skill management systems. Although not all aspects and potentials of this instrument are yet utilized skill management systems have spread widely within business organizations. This paper summarizes the requirements, scopes and problems for skill management system within the company.},
  language  = {en}
}
@article{GronauWeberUslar2005,
  author    = {Gronau, Norbert and Weber, Edzard and Uslar, Mathias},
  title     = {Institutionalization of a general electronic democracy through electronic democratic parties : a general concept with focus on Germany},
  year      = {2005},
  abstract  = {Not only the public services are able to ensure the effective and efficient use of e-democracy tools. This contribution points out how a party must be structured to function as a neutral service provider for the citizen to set the results of electronic decision-making processes generally binding. The party provides only the methodology and the technology of decision making. Contents are defined exclusively from the citizens. These contents and voting results are implemented obligatorily in the parliament by the delegates of the party. The electronic democracy contributes, in order to supplement the representative democracy, scalable around direct democratic elements. The citizens can determine all 4 or 5 years with the national elections, how much each political decision has to be affected direct democratically by edemocracy tools. Such an approach is subject to other requirements than a governmental offered service.},
  language  = {en}
}
@article{FroemingGronauAethner2007,
  author    = {Fr{\"o}ming, Jane and Gronau, Norbert and Aethner, Christian},
  title     = {Innovativer Groupwareeinsatz in Lehre und Forschung},
  year      = {2007},
  language  = {de}
}
@article{SchuefflerThimHaaseetal.2019,
  author    = {Sch{\"u}ffler, Arnulf and Thim, Christof and Haase, Jennifer and Gronau, Norbert and Kluge, Annette},
  title     = {Information processing in work environment 4.0 and the beneficial impact of intentional forgetting on change management},
  series = {Zeitschrift f{\"u}r Arbeits- und Organisationspsychologie : german journal of work and organizational psychology},
  volume    = {64},
  journal   = {Zeitschrift f{\"u}r Arbeits- und Organisationspsychologie : german journal of work and organizational psychology},
  number    = {1},
  publisher = {Hogrefe},
  address   = {G{\"o}ttingen},
  issn      = {0932-4089},
  doi       = {10.1026/0932-4089/a000307},
  pages     = {17 -- 29},
  year      = {2019},
  abstract  = {Industry 4.0, based on increasingly progressive digitalization, is a global phenomenon that affects every part of our work. The Internet of Things (IoT) is pushing the process of automation, culminating in the total autonomy of cyber-physical systems. This process is accompanied by a massive amount of data, information, and new dimensions of flexibility. As the amount of available data increases, their specific timeliness decreases. Mastering Industry 4.0 requires humans to master the new dimensions of information and to adapt to relevant ongoing changes. Intentional forgetting can make a difference in this context, as it discards nonprevailing information and actions in favor of prevailing ones. Intentional forgetting is the basis of any adaptation to change, as it ensures that nonprevailing memory items are not retrieved while prevailing ones are retained. This study presents a novel experimental approach that was introduced in a learning factory (the Research and Application Center Industry 4.0) to investigate intentional forgetting as it applies to production routines. In the first experiment (N = 18), in which the participants collectively performed 3046 routine related actions (t1 = 1402, t2 = 1644), the results showed that highly proceduralized actions were more difficult to forget than actions that were less well-learned. Additionally, we found that the quality of cues that trigger the execution of routine actions had no effect on the extent of intentional forgetting.},
  language  = {en}
}
@article{Gronau2018,
  author    = {Gronau, Norbert},
  title     = {Industrie 4.0},
  series = {Von Industrial Internet of Things zu Industrie 4.0. Band 2},
  journal   = {Von Industrial Internet of Things zu Industrie 4.0. Band 2},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-261-2},
  pages     = {191 -- 228},
  year      = {2018},
  language  = {de}
}
@article{FroemingGronauSchmid2006,
  author    = {Fr{\"o}ming, Jane and Gronau, Norbert and Schmid, Simone},
  title     = {Improvement of Software Engineering by Modeling of Knowledge-Intensive Business Processes},
  year      = {2006},
  language  = {en}
}
@article{BogenSchmidGronau2005,
  author    = {Bogen, Jane and Schmid, Simone and Gronau, Norbert},
  title     = {Improvement of software engineering by modeling of knowledge intensive business processes},
  series = {Arbeitsbericht},
  volume    = {12},
  journal   = {Arbeitsbericht},
  year      = {2005},
  language  = {en}
}
@article{GronauUlrichBender2017,
  author    = {Gronau, Norbert and Ulrich, Andre and Bender, Benedict},
  title     = {Hybride Lernfabrik im Anwendungszentrum Industrie 4.0},
  series = {Industrial Internet of Things in der Arbeits- und Betriebsorganisation},
  journal   = {Industrial Internet of Things in der Arbeits- und Betriebsorganisation},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-225-4},
  pages     = {1 -- 23},
  year      = {2017},
  language  = {de}
}
@article{TeichmannUllrichWenzetal.2020,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Wenz, Julian and Gronau, Norbert},
  title     = {Herausforderungen und Handlungsempfehlungen betrieblicher Weiterbildungspraxis in Zeiten der Digitalisierung},
  series = {HMD Praxis der Wirtschaftsinformatik},
  volume    = {57},
  journal   = {HMD Praxis der Wirtschaftsinformatik},
  publisher = {Springer Vieweg},
  address   = {Wiesbaden},
  issn      = {1436-3011},
  doi       = {10.1365/s40702-020-00614-x},
  pages     = {512 -- 527},
  year      = {2020},
  abstract  = {Die Digitalisierung von Produktionsprozessen schreitet mit einer hohen Intensit{\"a}t voran. Weiterbildung hat eine hohe Relevanz f{\"u}r betriebliche Transformationsprozesse. Die betriebliche Weiterbildungspraxis ist den aktuellen Herausforderungen der Digitalisierung jedoch nicht gewachsen. Herausforderungen sind Kompetenzl{\"u}cken der Mitarbeiter, ungewisse Anforderungsprofile und T{\"a}tigkeitstypen, demographischer Wandel sowie veraltete didaktische Ans{\"a}tze. Zudem wird bestehender inhaltlicher und p{\"a}dagogischer Freiraum bei der Gestaltung von Weiterbildung oftmals nur unzureichend ausgenutzt. Die skizzierte Situation f{\"u}hrt dazu, dass der Mehrwert gegenw{\"a}rtiger Qualifizierungsangebote sowohl f{\"u}r Unternehmen als auch Besch{\"a}ftigte nicht ausgesch{\"o}pft wird. Ausgehend von Ver{\"a}nderungen durch Digitalisierung in der Produktion und deren Auswirkungen auf die Kompetenzentwicklung diskutiert dieser Beitrag Herausforderungen gegenw{\"a}rtiger betrieblicher Weiterbildung. Er leitet Handlungsempfehlungen ab, die mithilfe von Beispielen gewerkschaftlich unterst{\"u}tzter Weiterbildungspraxis illustriert werden. Im Ergebnis erhalten Interessierte einen {\"U}berblick {\"u}ber gegenw{\"a}rtige Herausforderungen und Handlungsempfehlungen f{\"u}r die Gestaltung und Durchf{\"u}hrung von Weiterbildung in Zeiten der Digitalisierung.},
  language  = {de}
}
@article{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Handlungsmuster der Feuerwehr f{\"u}r das St{\"o}rungsmanagement?},
  series = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb},
  volume    = {115},
  journal   = {Zeitschrift f{\"u}r wirtschaftlichen Fabrikbetrieb},
  number    = {1-2},
  publisher = {De Gruyter},
  address   = {Berlin},
  issn      = {2511-0896},
  doi       = {10.3139/104.112227},
  pages     = {82 -- 85},
  year      = {2020},
  abstract  = {Einsatzorganisationen, wie z. B. Feuerwehr oder Technisches Hilfs-werk, m{\"u}ssen sehr schnell auf teilweise unbekannte Lagen reagieren und angemessene Hilfeleistung erbringen. K{\"o}nnen Handlungsweisen und vorbereitende Maßnahmen dieser Organisationen auf die St{\"o}rungsbeseitigung in Produktionssystemen {\"u}bertragen werden? Ein Experiment in einem Cyber-Physischen Produktionssystem geht dieser Frage nach. Es zeigt sich, dass durch die Anwendung geeigneter Handlungsmuster sowohl die Dauer von St{\"o}rungen als auch die Zeit f{\"u}r die Behebung verk{\"u}rzt werden k{\"o}nnen.},
  language  = {de}
}
@book{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Handbuch der ERP-Auswahl},
  series = {Handb{\"u}cher ERP Management},
  journal   = {Handb{\"u}cher ERP Management},
  edition   = {3. {\"u}berarbeitete und stark erweiterte},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-410-4},
  pages     = {397},
  year      = {2023},
  language  = {de}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Großer Markt{\"u}berblick},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {19},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {3},
  publisher = {GITO mbH Verlag},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {72 -- 90},
  year      = {2023},
  abstract  = {Der Beratermarkt ist {\"a}hnlich undurchsichtig wie der ERP-Markt selbst. Daher ver{\"o}ffentlichen wir in dieser Ausgabe einen umfassenden Markt{\"u}berblick zu ERP-Beratungen mit 24 Unternehmen vom Spezialisten zum Generalisten, aber immer fokussiert auf das Thema ERP. Sehr spannend ist z. B. die Bandbreite der Antworten, mit der ERP-Berater den Nutzen von ERP bei der ERP-Auswahl bewerten. Auch Auswahlportale stoßen nicht {\"u}berall auf große Gegenliebe. Manche Antworten mussten aus Platzgr{\"u}nden leider gek{\"u}rzt werden. Alle Abonnenten von ERP Management finden die vollst{\"a}ndigen Antworten zum Download im Webauftritt.},
  language  = {de}
}
@article{GronauLevina2008,
  author    = {Gronau, Norbert and Levina, Olga},
  title     = {Gestaltung und Beherrschung naturanaloger Produktionsprozesse},
  issn      = {1434-2308},
  year      = {2008},
  language  = {de}
}
@article{Gronau2023,
  author    = {Gronau, Norbert},
  title     = {Gesch{\"a}ftsprozessorientierte Softwaresysteme},
  series = {Handbuch IT-Management : Konzepte, Methoden, L{\"o}sungen und Arbeitshilfen f{\"u}r die Praxis},
  journal   = {Handbuch IT-Management : Konzepte, Methoden, L{\"o}sungen und Arbeitshilfen f{\"u}r die Praxis},
  edition   = {8., {\"u}berarbeitete Aufl.},
  publisher = {Hanser},
  address   = {M{\"u}nchen},
  isbn      = {978-3-446-47372-0},
  doi       = {10.3139/9783446474642.006},
  pages     = {291 -- 320},
  year      = {2023},
  language  = {de}
}
@book{Gronau2017,
  author    = {Gronau, Norbert},
  title     = {Gesch{\"a}ftsprozessmanagement in Wirtschaft und Verwaltung},
  edition   = {2. {\"u}berarb. und erweiterte Aufl.},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-192-9},
  pages     = {366},
  year      = {2017},
  abstract  = {Dieses Werk zu Gesch{\"a}ftsprozessmanagement in Wirtschaft und Verwaltung gibt gleichzeitig einen {\"U}berblick {\"u}ber den aktuellen Stand der Forschung zu diesem Thema und f{\"u}hrt Interessierte wie Studierende oder Praktiker in das Thema und seine Facetten ein. Aktuelle Entwicklungen werden aufgegriffen und vor allem die drei wesentlichen GPM-Blickwinkel Technik, Organisation und Mensch gleichberechtigt behandelt. Aus Sicht der Forschung werden innovative Methoden zur Modellierung und Analyse von Gesch{\"a}ftsprozessen beschrieben. Aus Sicht der Lehre dient das Buch gleichermaßen als Einstiegslekt{\"u}re und liefert Ansatzpunkte f{\"u}r die vertiefte Befassung mit einzelnen Aspekten des Gesch{\"a}ftsprozessmanagements. F{\"u}r die Praxis beschreibt dieses Werk die dort bestehenden konzeptionellen und methodischen Hindernisse des Prozessmanagements und zeigt Wege zur {\"U}berwindung dieser Hindernisse. Die vorliegende Auflage wurde gr{\"u}ndlich {\"u}berarbeitet und stark erweitert, u. a. mit Kapiteln zur Simulation und Automatisierung von Gesch{\"a}ftsprozessen.},
  language  = {de}
}
@book{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {Gesch{\"a}ftsprozessmanagement in Wirtschaft und Verwaltung},
  edition   = {3. Aufl.},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-399-2},
  pages     = {x, 383},
  year      = {2022},
  abstract  = {Dieses Standardwerk zu Geschäftsprozessmanagement in Wirtschaft und Verwaltung gibt gleichzeitig einen Überblick {\"u}ber den aktuellen Stand der Forschung zu diesem Thema und f{\"u}hrt Interessierte wie Studierende oder Praktiker in das Thema und seine Facetten ein. Aktuelle Entwicklungen wie Robotic Process Automation und Process Mining werden aufgegriffen. Im Mittelpunkt stehen die drei wesentlichen GPM- Blickwinkel Technik, Organisation und Mensch. Aus Sicht der Forschung werden innovative Methoden zur Modellierung und Analyse von Geschäftsprozessen beschrieben. Aus Sicht der Lehre dient das Buch als Einstiegslekt{\"u}re und liefert Ansatzpunkte f{\"u}r die vertiefte Befassung mit einzelnen Aspekten des Geschäftsprozessmanagements. F{\"u}r die Praxis beschreibt dieses Werk die dort bestehenden konzeptionellen und methodischen Hindernisse des Prozessmanagements und zeigt Wege zur Überwindung dieser Hindernisse. Die vorliegende Auflage wurde vollständig {\"u}berarbeitet und stark erweitert, u. a. mit neuen Kapiteln zu Software f{\"u}r das Geschäftsprozessmanagement und zum Change Management.},
  language  = {de}
}
@inproceedings{BenderBertheauGronau2021,
  author    = {Bender, Benedict and Bertheau, Clementine and Gronau, Norbert},
  title     = {Future ERP Systems},
  series = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  booktitle = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  number    = {2},
  publisher = {Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-509-8},
  issn      = {2184-4992},
  doi       = {10.5220/0010477307760783},
  pages     = {776 -- 783},
  year      = {2021},
  abstract  = {This paper presents a research agenda on the current generation of ERP systems which was developed based on a literature review on current problems of ERP systems. The problems are presented following the ERP life cycle. In the next step, the identified problems are mapped on a reference architecture model of ERP systems that is an extension of the three-tier architecture model that is widely used in practice. The research agenda is structured according to the reference architecture model and addresses the problems identified regarding data, infrastructure, adaptation, processes, and user interface layer.},
  language  = {en}
}
@incollection{LangemeyerGronauSchmidWalzetal.2021,
  author    = {Langemeyer, Ines and Gronau, Norbert and Schmid-Walz, Sabrina and Kotarski, David and Reimann, Daniela and Teichmann, Malte},
  title     = {From employee to expert},
  series = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  booktitle = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland},
  doi       = {10.5281/zenodo.4590196},
  pages     = {226 -- 231},
  year      = {2021},
  abstract  = {In the context of the collaborative project Ageing-appropriate, process-oriented and interactive further training in SME (API-KMU), innovative solutions for the challenges of demographic change and digitalisation are being developed for SMEs. To this end, an approach to age-appropriate training will be designed with the help of AR technology. In times of the corona pandemic, a special research design is necessary for the initial survey of the current state in the companies, which will be systematically elaborated in this paper. The results of the previous methodological considerations illustrate the necessity of a mix of methods to generate a deeper insight into the work processes. Video-based retrospective interviews seem to be a suitable instrument to adequately capture the employees' interpretative perspectives on their work activities. In conclusion, the paper identifies specific challenges, such as creating acceptance among employees, open questions, e.g., how a transfer or generalization of the results can succeed, and hypotheses that will have to be tested in the further course of the research process.},
  language  = {en}
}
@article{UllrichTeichmannGronau2021,
  author    = {Ullrich, Andr{\´e} and Teichmann, Malte and Gronau, Norbert},
  title     = {Fast trainable capabilities in software engineering-skill development in learning factories},
  series = {Ji suan ji jiao yu = Computer Education / Qing hua da xue},
  journal   = {Ji suan ji jiao yu = Computer Education / Qing hua da xue},
  number    = {12},
  publisher = {[Verlag nicht ermittelbar]},
  address   = {Bei jing shi},
  issn      = {1672-5913},
  doi       = {10.16512/j.cnki.jsjjy.2020.12.002},
  pages     = {2 -- 10},
  year      = {2021},
  abstract  = {The increasing demand for software engineers cannot completely be fulfilled by university education and conventional training approaches due to limited capacities. Accordingly, an alternative approach is necessary where potential software engineers are being educated in software engineering skills using new methods. We suggest micro tasks combined with theoretical lessons to overcome existing skill deficits and acquire fast trainable capabilities. This paper addresses the gap between demand and supply of software engineers by introducing an actionoriented and scenario-based didactical approach, which enables non-computer scientists to code. Therein, the learning content is provided in small tasks and embedded in learning factory scenarios. Therefore, different requirements for software engineers from the market side and from an academic viewpoint are analyzed and synthesized into an integrated, yet condensed skills catalogue. This enables the development of training and education units that focus on the most important skills demanded on the market. To achieve this objective, individual learning scenarios are developed. Of course, proper basic skills in coding cannot be learned over night but software programming is also no sorcery.},
  language  = {en}
}
@article{ScholzReiterHamannGronauetal.2005,
  author    = {Scholz-Reiter, Bernd and Hamann, Tilo and Gronau, Norbert and Bogen, Jane},
  title     = {Fallbasierte neuronale Produktionsregelung : Nutzung des Case-Based Reasoning zur Produktionsregelung mit neuronalen Netzen},
  year      = {2005},
  abstract  = {Die Autoren stellen einen Ansatz vor, mit dem das Erfahrungswissen {\"u}ber die Produktionsregelung mit k{\"u}nstlichen neuronalen Netzen so aufgearbeitet und strukturiert werden kann, dass mittels des fallbasierten Schließens f{\"u}r neue Produktionssituationen die geeigneten und entsprechend voreingestellten neuronalen Netze ausgew{\"a}hlt werden k{\"o}nnen. Aufbauend auf den so gewonnenen Ergebnissen wird ein fallbasiertes System entwickelt.},
  language  = {de}
}
@article{TeichmannUllrichKotarskietal.2021,
  author    = {Teichmann, Malte and Ullrich, Andr{\´e} and Kotarski, David and Gronau, Norbert},
  title     = {Facing the demographic change},
  series = {SSRN eLibrary / Social Science Research Network},
  journal   = {SSRN eLibrary / Social Science Research Network},
  publisher = {Social Science Electronic Publ.},
  address   = {[Erscheinungsort nicht ermittelbar]},
  issn      = {1556-5068},
  doi       = {10.2139/ssrn.3858716},
  pages     = {6},
  year      = {2021},
  abstract  = {Digitization and demographic change are enormous challenges for companies. Learning factories as innovative learning places can help prepare older employees for the digital change but must be designed and configured based on their specific learning requirements. To date, however, there are no particular recommendations to ensure effective age-appropriate training of bluecollar workers in learning factories. Therefore, based on a literature review, design characteristics and attributes of learning factories and learning requirements of older employees are presented. Furthermore, didactical recommendations for realizing age-appropriate learning designs in learning factories and a conceptualized scenario are outlined by synthesizing the findings.},
  language  = {en}
}
@article{Gronau2020,
  author    = {Gronau, Norbert},
  title     = {Fabriksoftware},
  series = {Fabriksoftware : die digitale Fabrik realisieren},
  volume    = {25},
  journal   = {Fabriksoftware : die digitale Fabrik realisieren},
  number    = {2},
  publisher = {GITO},
  address   = {Berlin},
  issn      = {2569-7692},
  doi       = {10.30844/FS20-2_17-20},
  pages     = {17 -- 20},
  year      = {2020},
  abstract  = {Immer mehr Konzepte versprechen die Digitale Fabrik, die Industrie 4.0-Fabrik, die Smart Factory usw. Allen ist gemeinsam, dass dahinter der erheblich ausgeweitete Einsatz von vernetzter Software steht. Allein der Begriff Fabriksoftware selbst ist noch nicht definiert bzw. gegen{\"u}ber nahestehenden Begriffen abgegrenzt. Der vorliegende Beitrag stellt dazu einen f{\"u}r Forschung und Praxis tauglichen Ansatz zur Einordnung von Software in Fertigung und Logistik vor.},
  language  = {de}
}
@inproceedings{GrumKlippertAlbersetal.2021,
  author    = {Grum, Marcus and Klippert, Monika and Albers, Albert and Gronau, Norbert and Thim, Christof},
  title     = {Examining the quality of knowledge transfers},
  series = {Proceedings of the Design Society},
  volume    = {1},
  booktitle = {Proceedings of the Design Society},
  publisher = {Cambridge University Press},
  address   = {Cambridge},
  issn      = {2732-527X},
  doi       = {10.1017/pds.2021.404},
  pages     = {1431 -- 1440},
  year      = {2021},
  abstract  = {Already successfully used products or designs, past projects or our own experiences can be the basis for the development of new products. As reference products or existing knowledge, it is reused in the development process and across generations of products. Since further, products are developed in cooperation, the development of new product generations is characterized by knowledge-intensive processes in which information and knowledge are exchanged between different kinds of knowledge carriers. The particular knowledge transfer here describes the identification of knowledge, its transmission from the knowledge carrier to the knowledge receiver, and its application by the knowledge receiver, which includes embodied knowledge of physical products. Initial empirical findings of the quantitative effects regarding the speed of knowledge transfers already have been examined. However, the factors influencing the quality of knowledge transfer to increase the efficiency and effectiveness of knowledge transfer in product development have not yet been examined empirically. Therefore, this paper prepares an experimental setting for the empirical investigation of the quality of knowledge transfers.},
  language  = {en}
}
@article{MuellerBahrsGronau2005,
  author    = {M{\"u}ller, Claudia and Bahrs, Julian and Gronau, Norbert},
  title     = {Evaluation of KMDL Models of Knowledge intensive Business Processes in the Area of Software Engineering},
  year      = {2005},
  abstract  = {Process oriented knowledge management focuses on knowledge intensive business processes. For modelling and analysis of these processes the modelling technique KMDL (Knowledge Modeling and Description Language) has been developed. KMDL is a method to describe knowledge flows and conversions along and between business processes. Thereby KMDL identifies existing and utilized information as well as knowledge of individual participants and of the entire company. This research-in-progress contribution introduces a practical example in the field of software engineering, in which KMDL models are evaluated to identify process improvements, e.g. by adding knowledge management activities. Therefore three individual views focussing on selected aspects of interest are introduced.},
  language  = {en}
}
@incollection{Gronau2022,
  author    = {Gronau, Norbert},
  title     = {Errors in the process of modeling business processes},
  series = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  volume    = {453},
  booktitle = {Business modeling and software design : 12th International Symposium, BMSD 2022, Fribourg, Switzerland, June 27-29, 2022, proceedings},
  editor    = {Shishkov, Boris},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-031-11509-7},
  doi       = {10.1007/978-3-031-11510-3_13},
  pages     = {221 -- 229},
  year      = {2022},
  abstract  = {Process models are the basic ingredient for many attempts to improve business processes. The graphical depiction of otherwise not observable behavior in an enterprise is one of the most important techniques in the digital society. They help to enable decision making in the design of processes and workflows. Nevertheless it is not easy to correctly model business processes. Some approaches try to detect errors by an automated analysis of the process model. This contribution focuses on the creation of the first model from scratch. Which errors occur most frequently and how can these be avoided?},
  language  = {en}
}
@article{GronauAbendrothFattahWeil2023,
  author    = {Gronau, Norbert and Abendroth, Adrian and Fattah-Weil, Jasmin},
  title     = {ERP-Upgrade oder ERP-Neuauswahl?},
  series = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  volume    = {27},
  journal   = {Is-Report : Zeitschrift f{\"u}r betriebswirtschaftliche Informationssysteme},
  number    = {Sonderausgabe Mai},
  publisher = {is report Online \& Guides (Rauch \& Weckerlein GbR)},
  address   = {M{\"u}nchen},
  issn      = {1437-7942},
  pages     = {10 -- 14},
  year      = {2023},
  abstract  = {Neben kleineren, meist automatisierten Update-Aktivit{\"a}ten zur Fehlerbehebung und zur Steigerung der Performance von ERP-Systemen, gibt es gr{\"o}ßere Updates mit umfangreicheren Aktualisierungen und Erweiterungen der Software - auch „Updateprojekte" oder „Upgrades" genannt. Ein ERP-Upgrade beschreibt einen gr{\"o}ßeren {\"A}nderungsprozess, der die Nutzung neuer Technologien erm{\"o}glicht und das System mit (neuen) Gesch{\"a}ftsstrategien in Einklang bringt. Upgrades tragen zur Verbesserung der Software bei und sind klar zu unterscheiden von geringf{\"u}gigen {\"A}nderungen innerhalb einer Version eines ERP-Systems.},
  language  = {de}
}
@article{Gronau2007,
  author    = {Gronau, Norbert},
  title     = {ERP-Systeme in {\"o}ffentlichen Verwaltungen : Aktuelle Trends und Kooperationsformen},
  year      = {2007},
  language  = {de}
}
@book{Gronau2021,
  author    = {Gronau, Norbert},
  title     = {ERP-Systeme},
  series = {De Gruyter Studium},
  journal   = {De Gruyter Studium},
  edition   = {4. Auflage},
  publisher = {De Gruyter Oldenbourg},
  address   = {Berlin ; Boston},
  isbn      = {978-3-11-066339-6},
  issn      = {2365-7197},
  doi       = {10.1515/9783110663396},
  pages     = {XIII, 372},
  year      = {2021},
  language  = {de}
}
@article{Gronau2008,
  author    = {Gronau, Norbert},
  title     = {ERP-L{\"o}sungen erschließen neue M{\"a}rkte},
  year      = {2008},
  language  = {de}
}
@article{GronauTeichmann2020,
  author    = {Gronau, Norbert and Teichmann, Malte},
  title     = {ERP-Auswahl f{\"u}r ein Professional Services Unternehmen},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {16},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {2},
  publisher = {Gito mbh Verlag f{\"u}r Industrielle Informationstechnik und Organisation},
  address   = {Berlin},
  issn      = {1860-6725},
  doi       = {10.30844/ERP_20-2_31-35},
  pages     = {31 -- 35},
  year      = {2020},
  abstract  = {Die Branche der Dienstleistungsunternehmen (Professional Services) hat einige Anforderungen, die sie von den „klassischen" ERP-Branchen Industrie und Handel unterscheidet. Dieser Beitrag beschreibt einige der aktuellen Herausforderungen dieses immer wichtiger werdenden Wirtschaftszweigs und geht dann am Beispiel eines mittelst{\"a}ndischen Ingenieurdienstleisters auf typische Anforderungen dieser Branche, infrage kommende Systeme und das Vorgehen zur Auswahl ein.},
  language  = {de}
}
@article{BrockmannGronauSultanow2008,
  author    = {Brockmann, Carsten and Gronau, Norbert and Sultanow, Eldar},
  title     = {ERP und MES : Teil 3},
  issn      = {1617-948X},
  year      = {2008},
  language  = {de}
}
@article{Gronau2005,
  author    = {Gronau, Norbert},
  title     = {Ermittlung der Zukunftsf{\"a}higkeit unternehmensweiter Anwendungssysteme},
  year      = {2005},
  abstract  = {Bei Entscheidungen {\"u}ber abzul{\"o}sende oder neue Anwendungssysteme kann mit Hilfe funktionaler Anforderungen immer nur der gegenw{\"a}rtige oder vorhersehbare Bedarf ermittelt werden. In einem turbulenten Umfeld sind die Anwendungssysteme jedoch h{\"a}ufig langere Zeit im Einsatz als die Anforderungen g{\"u}ltig sind, mit Hilfe derer sie ausgew{\"a}hlt wurden. An der Universit{\"a}t Potsdam wird im Rahmen des BMBF-Projektes CHANGE eine Vorgehensweise zur Ermittlung der Zukunftsf{\"a}higkeit unternehmensweiter Anwendungssysteme entwickelt, deren wesentliche Merkmale in diesem Beitrag beschrieben werden.},
  language  = {de}
}
@article{EggertGronau2008,
  author    = {Eggert, Sandy and Gronau, Norbert},
  title     = {Erh{\"o}hung der Wandlungsf{\"a}higkeit von ECM-L{\"o}sungen unter Verwendung kartographischer Gestaltungsmittel},
  isbn      = {978-3-940019-34-9},
  year      = {2008},
  language  = {de}
}
@article{BenderKorjahnGronau2024,
  author    = {Bender, Benedict and Korjahn, Nicolas and Gronau, Norbert},
  title     = {Erfolgreich auf Handelsplattformen},
  series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  volume    = {20},
  journal   = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen},
  number    = {1},
  publisher = {GITO mbH - Verlag f{\"u}r Industrielle Informationstechnik und Organisation},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {76 -- 82},
  year      = {2024},
  abstract  = {Obwohl Handelsplattformen zunehmend an Bedeutung gewinnen, besteht im deutschsprachigen Raum ein Mangel an umfassenden Markt{\"u}bersichten. Dadurch fehlt es Verk{\"a}ufern, potenziellen Plattformbetreibern und Kunden an einer soliden Grundlage f{\"u}r fundierte Entscheidungen. Das {\"a}ndern wir mit folgendem Beitrag. Erfahren Sie hier das Wichtigste {\"u}ber den rasant wachsenden Markt der Handelsplattformen.},
  language  = {de}
}
@article{GronauWildemannZaeh2004,
  author    = {Gronau, Norbert and Wildemann, H. and Z{\"a}h, M. f},
  title     = {Entwicklung und Betrieb wandlungsf{\"a}higer Auftragsabwicklungssysteme},
  year      = {2004},
  language  = {de}
}
@misc{GrumKoerppenKorjahnetal.2022,
  author    = {Grum, Marcus and K{\"o}rppen, Tim and Korjahn, Nicolas and Gronau, Norbert},
  title     = {Entwicklung eines KI-ERP-Indikators},
  publisher = {Center for Enterprise Research, Universit{\"a}t Potsdam},
  address   = {Potsdam},
  pages     = {27},
  year      = {2022},
  abstract  = {K{\"u}nstliche Intelligenz (KI) gewinnt in zahlreichen Branchen rasant an Bedeutung und wird zunehmend auch in Enterprise Resource Planning (ERP)-Systemen als Anwendungsbereich erschlossen. Die Idee, dass Maschinen die kognitiven F{\"a}higkeiten des Menschen imitieren k{\"o}nnen, indem Wissen durch Lernen auf Basis von Beispielen in Daten, Informationen und Erfahrungen generiert wird, ist heute ein Schl{\"u}sselelement der digitalen Transformation. Jedoch charakterisiert der Einsatz von KI in ERP-System einen hohen Komplexit{\"a}tsgrad, da die KI als Querschnittstechnologie zu verstehen ist, welche in unterschiedlichen Unternehmensbereichen zum Einsatz kommen kann. Auch die Anwendungsgrade k{\"o}nnen sich dabei erheblich voneinander unterscheiden. Um trotz dieser Komplexit{\"a}t den Einsatz der KI in ERP-Systemen erfassen und systembezogen vergleichen zu k{\"o}nnen, wurde im Rahmen dieser Studie ein Reifegradmodell entwickelt. Dieses bildet die Ausgangsbasis zur Ermittlung der KI-Reife in ERP-Systemen und grenzt dabei die folgenden vier KI- bzw. systembezogenen Ebenen voneinander ab: 1) Technische M{\"o}glichkeiten, 2) Datenreife, 3) Funktionsreife und 4) Erkl{\"a}rf{\"a}higkeit des Systems.},
  language  = {de}
}
@book{Gronau2004,
  author    = {Gronau, Norbert},
  title     = {Enterprise Resource Planning und Supply Chain Management : Architektur und Funktionen},
  series = {Lehrb{\"u}cher Wirtschaftsinformatik},
  journal   = {Lehrb{\"u}cher Wirtschaftsinformatik},
  publisher = {Oldenbourg},
  address   = {M{\"u}nchen},
  isbn      = {3-486-27265-9},
  doi       = {10.1524/9783486593266},
  pages     = {314 S.},
  year      = {2004},
  language  = {de}
}
@book{Gronau2010,
  author    = {Gronau, Norbert},
  title     = {Enterprise Resource Planning : Architektur, Funktionen und Managment von ERP-Systemen},
  series = {Lehrb{\"u}cher Wirtschaftsinformatik},
  journal   = {Lehrb{\"u}cher Wirtschaftsinformatik},
  publisher = {Oldenbourg},
  address   = {M{\"u}nchen},
  isbn      = {978-3-486-59050-0},
  pages     = {314 S.},
  year      = {2010},
  language  = {de}
}
@article{PanzerGronau2024,
  author    = {Panzer, Marcel and Gronau, Norbert},
  title     = {Enhancing economic efficiency in modular production systems through deep reinforcement learning},
  series = {Procedia CIRP},
  volume    = {121},
  journal   = {Procedia CIRP},
  publisher = {Elsevier},
  address   = {Amsterdam},
  issn      = {2212-8271},
  doi       = {10.1016/j.procir.2023.09.229},
  pages     = {55 -- 60},
  year      = {2024},
  abstract  = {In times of increasingly complex production processes and volatile customer demands, the production adaptability is crucial for a company's profitability and competitiveness. The ability to cope with rapidly changing customer requirements and unexpected internal and external events guarantees robust and efficient production processes, requiring a dedicated control concept at the shop floor level. Yet in today's practice, conventional control approaches remain in use, which may not keep up with the dynamic behaviour due to their scenario-specific and rigid properties. To address this challenge, deep learning methods were increasingly deployed due to their optimization and scalability properties. However, these approaches were often tested in specific operational applications and focused on technical performance indicators such as order tardiness or total throughput. In this paper, we propose a deep reinforcement learning based production control to optimize combined techno-financial performance measures. Based on pre-defined manufacturing modules that are supplied and operated by multiple agents, positive effects were observed in terms of increased revenue and reduced penalties due to lower throughput times and fewer delayed products. The combined modular and multi-staged approach as well as the distributed decision-making further leverage scalability and transferability to other scenarios.},
  language  = {en}
}
@article{FroemingGronau2006,
  author    = {Fr{\"o}ming, Jane and Gronau, Norbert},
  title     = {Einsatz von Case-Based Reasoning in der Produktionssteuerung},
  year      = {2006},
  language  = {de}
}
@book{GronauGaebler2012,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Bd. 2},
  series = {Skripte zur Wirtschaftsinformatik},
  journal   = {Skripte zur Wirtschaftsinformatik},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-942183-90-1},
  pages     = {290 S.},
  year      = {2012},
  language  = {de}
}
@book{GronauGaebler2018,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Bd. 1},
  series = {Skripte zur Wirtschafsinformatik},
  journal   = {Skripte zur Wirtschafsinformatik},
  edition   = {7. {\"u}berarb. Aufl.},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-95545-233-9},
  publisher      = {Universit{\"a}t Potsdam},
  pages     = {238},
  year      = {2018},
  language  = {de}
}
@book{GronauGaebler2012,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Bd. 1},
  series = {Skripte zur Wirtschaftsinformatik},
  journal   = {Skripte zur Wirtschaftsinformatik},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-942183-89-5},
  pages     = {311 S.},
  year      = {2012},
  language  = {de}
}
@book{GronauGaebler2009,
  author    = {Gronau, Norbert and G{\"a}bler, Andreas},
  title     = {Einf{\"u}hrung in die Wirtschaftsinformatik : Band 2},
  publisher = {Gito},
  address   = {Berlin},
  isbn      = {978-3-940019-63-9},
  pages     = {252 S. : graph. Darst.},
  year      = {2009},
  abstract  = {Dieses Buch bietet eine Einfuehrung in die Wirtschaftsinformatik in kommentierter Form. Es richtet sich in erster Linie an Studierende der Betriebswirtschaftslehre und der Wirtschaftsinformatik. Zu Beginn dieses Bandes wird eine Einfuehrung in die Funktionalitaet einer Oracle-Datenbank am Beispiel der Version Oracle 10g XE als frei verfuegbare Version des relationalen Datenbanksystems Oracle 10g gegeben. Der thematische Schwerpunkt im Band 2, die Datenbankabfragesprache SQL, baut auf dem Teil der Datenmodellierung des Bandes 1 auf. Zum besseren Verstaendnis der Zusammenhaenge ist ein durchgehend verwendbares Beispiel gewaehlt worden. An Hand dieses Beispiels werden sowohl Begriffe als auch Zusammenhaenge in der Umsetzung vom relationalen Datenmodell zur Datenbank erlaeutert. Im Deteil werden sowohl Syntax als auch Semantik der Datenbeschreibungssprache SQL erlaeutert.},
  language  = {de}
}