@article{AndresenLaemmerGronau2006, author = {Andresen, Katja and Laemmer, Anne and Gronau, Norbert}, title = {Vorgehensmodell zur Ermittlung der Wandlungsf{\"a}higkeit von ERP-Systemen}, year = {2006}, language = {de} } @article{GronauMueller2006, author = {Gronau, Norbert and M{\"u}ller, C.}, title = {Von der Kommunikationsstrukturanalyse zur Knowledge Modeling and Description Language}, isbn = {978-3-540-28906-7}, year = {2006}, language = {de} } @article{Gronau2012, author = {Gronau, Norbert}, title = {Vom Lead zum Abschluss - Kundenkommunikation mit social media und special interest}, isbn = {978-3-942183-83-3}, year = {2012}, language = {de} } @article{BahrsGronau2014, author = {Bahrs, Julian and Gronau, Norbert}, title = {Ungenutzte Potenziale im Wissensmanagment}, series = {Handbuch prozessorientiertes Wissensmanagment}, journal = {Handbuch prozessorientiertes Wissensmanagment}, publisher = {GITO}, address = {Berlin}, isbn = {978-3-95545-026-7}, pages = {5 -- 12}, year = {2014}, language = {de} } @article{BahrsGronau2008, author = {Bahrs, Julian and Gronau, Norbert}, title = {Ungenutzte Potenziale im Wissensmanagement : Stand der Praxis}, issn = {1438-4426}, year = {2008}, language = {de} } @article{Gronau2023, author = {Gronau, Norbert}, title = {Umstieg auf S/4HANA}, series = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen}, volume = {19}, journal = {ERP-Management : Auswahl, Einf{\"u}hrung und Betrieb von ERP-Systemen}, number = {1}, publisher = {GITO}, address = {Berlin}, issn = {1860-6725}, pages = {32 -- 37}, year = {2023}, abstract = {Sehr viele langj{\"a}hrige R/3-Nutzer stehen derzeit vor der Frage, wie sie sich hinsichtlich des Upgrades auf S/4HANA entscheiden sollen. Die Wartung f{\"u}r R/3 endet absehbar in den n{\"a}chsten Jahren, und mit S/4 kommen neue M{\"o}glichkeiten, aber auch neue Herausforderungen. Dieser Beitrag beschreibt die Entscheidungen, die bei der Pr{\"u}fung eines Umstiegs auf S/4HANA getroffen werden m{\"u}ssen und zeigt diese am Beispiel eines Multi-Channel-Handelsunternehmens.}, language = {de} } @incollection{GronauVladovaThim2008, author = {Gronau, Norbert and Vladova, Gergana and Thim, Christof}, title = {Umgang mit Wissen im interkulturellen Vergleich}, series = {Umgang mit Wissen im interkulturellen Vergleich : Beitr{\"a}ge aus Forschung und Unternehmenspraxis ; Acatech-Workshop, Potsdam, 20. Mai 2008}, volume = {2008}, booktitle = {Umgang mit Wissen im interkulturellen Vergleich : Beitr{\"a}ge aus Forschung und Unternehmenspraxis ; Acatech-Workshop, Potsdam, 20. Mai 2008}, publisher = {Fraunhofer-IRB-Verl.}, address = {Stuttgart}, isbn = {978-3-8167-7822-6}, pages = {11 -- 25}, year = {2008}, abstract = {Die Bedeutung der Ressource Wissen f{\"u}r die Unternehmensentwicklung ist heutzutage unumstritten. Um wettbewerbsf{\"a}hig bleiben zu k{\"o}nnen, m{\"u}ssen Unternehmen die Erzeugung, Teilung und systematische Nutzung von Wissen f{\"o}rdern. Dabei stehen sowohl die individuelle Wissensbasis (und damit jeder Mitarbeiter) als auch die kollektive Wissensbasis (und damit das ganze Unternehmen) im Vordergrund. Der Faktor Kultur gewinnt in diesem Zusammenhang zunehmend an Bedeutung: Er beeinflusst alle drei Ebenen des Wissensmanagements - Mensch, Organisation und Technologie. Neben den Besonderheiten der Organisationskultur und der Kultur unterschiedlicher Mitarbeitergruppen sind in international agierenden Unternehmen auch die spezifischen Merkmale der jeweiligen Landeskultur zu ber{\"u}cksichtigen. Gemeinsam mit dem Lehrstuhl f{\"u}r Wirtschaftsinformatik und Electronic Government der Universit{\"a}t Potsdam hat acatech im Mai 2008 einen Workshop mit Vertretern aus Wirtschaft, Politik und Wissenschaft zum Umgang mit Wissen im interkulturellen Vergleich veranstaltet. Vor diesem Hintergrund entstand der acatech diskutiert-Band "Umgang mit Wissen im interkulturellen Vergleich - Beitr{\"a}ge aus Forschung und Unternehmenspraxis". Darin enthalten sind Beitr{\"a}ge, die u. a. danach fragen, welche wechselseitigen Beziehungen zwischen Technik und Kultur bestehen, inwieweit Experten- und Wissensnetzwerke als interkulturelles Instrument zum Umgang mit Wissen geeignet sind, wie Unternehmen ihre Mitarbeiter auf Auslandseins{\"a}tze und die Begegnung mit fremden Kulturen vorbereiten k{\"o}nnen und welche Rolle Kommunikation als Methode des Wissenstransfers spielt.}, language = {de} } @article{Gronau2017, author = {Gronau, Norbert}, title = {Trends in der ERP Branche}, series = {Die Rolle von ERP-Systemen im Zeitalter der Digitalisierung}, journal = {Die Rolle von ERP-Systemen im Zeitalter der Digitalisierung}, publisher = {Gito}, address = {Berlin}, isbn = {978-3-95545-197-4}, pages = {85 -- 109}, year = {2017}, language = {de} } @article{RojahnWeberGronau2023, author = {Rojahn, Marcel and Weber, Edzard and Gronau, Norbert}, title = {Towards a standardization in scheduling models}, series = {International journal of industrial and systems engineering}, volume = {17}, journal = {International journal of industrial and systems engineering}, number = {6}, publisher = {Inderscience Enterprises}, address = {Gen{\`e}ve}, issn = {1748-5037}, pages = {401 -- 408}, year = {2023}, abstract = {Terminology is a critical instrument for each researcher. Different terminologies for the same research object may arise in different research communities. By this inconsistency, many synergistic effects get lost. Theories and models will be more understandable and reusable if a common terminology is applied. This paper examines the terminological (in)consistence for the research field of job-shop scheduling by a literature review. There is an enormous variety in the choice of terms and mathematical notation for the same concept. The comparability, reusability and combinability of scheduling methods is unnecessarily hampered by the arbitrary use of homonyms and synonyms. The acceptance in the community of used variables and notation forms is shown by means of a compliance quotient. This is proven by the evaluation of 240 scientific publications on planning methods.}, language = {en} } @article{GronauWildemannZaehetal.2006, author = {Gronau, Norbert and Wildemann, H. and Zaeh, M. F. and Mueller, N. and L{\"a}mmer, Anne and Andresen, Katja}, title = {Tools zur Ermittlung der Wandlungsf{\"a}higkeit}, year = {2006}, language = {de} } @article{GrumSultanowFriedmannetal.2021, author = {Grum, Marcus and Sultanow, Eldar and Friedmann, Daniel and Ulrich, Andre and Gronau, Norbert}, title = {Tools des Maschinellen Lernens}, publisher = {Gito}, address = {Berlin}, isbn = {978-3-95545-380-0}, doi = {10.30844/grum_2020}, pages = {143}, year = {2021}, abstract = {K{\"u}nstliche Intelligenz ist in aller Munde. Immer mehr Anwendungsbereiche werden durch die Auswertung von vorliegenden Daten mit Algorithmen und Frameworks z.B. des Maschinellen Lernens erschlossen. Dieses Buch hat das Ziel, einen {\"U}berblick {\"u}ber gegenw{\"a}rtig vorhandene L{\"o}sungen zu geben und dar{\"u}ber hinaus konkrete Hilfestellung bei der Auswahl von Algorithmen oder Tools bei spezifischen Problemstellungen zu bieten. Um diesem Anspruch gerecht zu werden, wurden 90 L{\"o}sungen mittels einer systematischen Literaturrecherche und Praxissuche identifiziert sowie anschließend klassifiziert. Mit Hilfe dieses Buches gelingt es, schnell die notwendigen Grundlagen zu verstehen, g{\"a}ngige Anwendungsgebiete zu identifizieren und den Prozess zur Auswahl eines passenden ML-Tools f{\"u}r das eigene Projekt systematisch zu meistern.}, language = {de} } @incollection{GonnermannBrandenburgerVladovaetal.2023, author = {Gonnermann, Jana and Brandenburger, Bonny and Vladova, Gergana and Gronau, Norbert}, title = {To what extent can individualisation in terms of different types of mode improve learning outcomes and learner satisfaction?}, series = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023}, booktitle = {Proceedings of the 56th Annual Hawaii International Conference on System Sciences January 3-6, 2023}, editor = {Bui, Tung X.}, publisher = {Department of IT Management Shidler College of Business University of Hawaii}, address = {Honolulu, HI}, isbn = {978-0-9981331-6-4}, pages = {123 -- 132}, year = {2023}, abstract = {With the latest technological developments and associated new possibilities in teaching, the personalisation of learning is gaining more and more importance. It assumes that individual learning experiences and results could generally be improved when personal learning preferences are considered. To do justice to the complexity of the personalisation possibilities of teaching and learning processes, we illustrate the components of learning and teaching in the digital environment and their interdependencies in an initial model. Furthermore, in a pre-study, we investigate the relationships between the learner's ability to (digital) self-organise, the learner's prior- knowledge learning in different variants of mode and learning outcomes as one part of this model. With this pre-study, we are taking the first step towards a holistic model of teaching and learning in digital environments.}, language = {en} } @incollection{UllrichGronau2020, author = {Ullrich, Andr{\´e} and Gronau, Norbert}, title = {Time to change}, series = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics}, booktitle = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics}, editor = {Panetto, Herv{\´e} and Madani, Kurosh and Smirnov, Alexander}, publisher = {SciTePress}, address = {[Erscheinungsort nicht ermittelbar]}, isbn = {978-989-758-476-3}, doi = {10.5220/0010148601090116}, pages = {109 -- 116}, year = {2020}, abstract = {Industry 4.0 leads to a radical change that is progressing incrementally. The new information and communication technologies provide many conceivable opportunities for their application in the context of sustainable corporate management. The combination of new digital technologies with the ecological and social goals of companies offers a multitude of unimagined potentials and challenges. Although companies already see the need for action, there was in the past and currently still is a lack of concrete measures that lever the potential of Industry 4.0 for sustainability management. During the course of this position paper we develop six theses (two from each sustainability perspective) against the background of the current situation in research and practice, and policy.}, language = {en} } @article{RolingGrumGronauetal.2024, author = {Roling, Wiebke M. and Grum, Marcus and Gronau, Norbert and Kluge, Annette}, title = {The roots of errors in adaptive performance}, series = {Journal of workplace learning}, volume = {36}, journal = {Journal of workplace learning}, number = {4}, publisher = {Emerald}, address = {Bradford}, issn = {1366-5626}, doi = {10.1108/JWL-10-2023-0168}, pages = {267 -- 281}, year = {2024}, abstract = {Purpose The purpose of this study was to investigate work-related adaptive performance from a longitudinal process perspective. This paper clustered specific behavioral patterns following the introduction of a change and related them to retentivity as an individual cognitive ability. In addition, this paper investigated whether the occurrence of adaptation errors varied depending on the type of change content. Design/methodology/approach Data from 35 participants collected in the simulated manufacturing environment of a Research and Application Center Industry 4.0 (RACI) were analyzed. The participants were required to learn and train a manufacturing process in the RACI and through an online training program. At a second measurement point in the RACI, specific manufacturing steps were subject to change and participants had to adapt their task execution. Adaptive performance was evaluated by counting the adaptation errors. Findings The participants showed one of the following behavioral patterns: (1) no adaptation errors, (2) few adaptation errors, (3) repeated adaptation errors regarding the same actions, or (4) many adaptation errors distributed over many different actions. The latter ones had a very low retentivity compared to the other groups. Most of the adaptation errors were made when new actions were added to the manufacturing process. Originality/value Our study adds empirical research on adaptive performance and its underlying processes. It contributes to a detailed understanding of different behaviors in change situations and derives implications for organizational change management.}, language = {en} } @article{GronauMuellerUslar2004, author = {Gronau, Norbert and M{\"u}ller, Claudia and Uslar, Mathias}, title = {The KMDL Knowledge Management Approach : integrating knowledge conversations and business process modeling}, isbn = {3-540-24088-8}, year = {2004}, abstract = {This paper shows the KMDL Knowledge Management Approach which is based on the SECI and ba model by Nonaka and Takeuchi and the KMDL Knowledge modeling language. The approach illustrates the creation of knowledge with the focus on the knowledge conversions by Nonaka and Takeuchi. Furthermore, it emphasizes the quality of knowledge being embodied in persons and creates a personalization and socialization strategy which integrates business process modeling, skill management and the selection of knowledge management systems. The paper describes the theoretical foundations of the approach and practical effects which have been seen in the use of this approach.}, language = {en} } @article{GrumGronau2024, author = {Grum, Marcus and Gronau, Norbert}, title = {The impact of knowledge characteristics on process performance}, series = {Business process management journal}, volume = {30}, journal = {Business process management journal}, number = {4}, publisher = {Emerald}, address = {Bingley}, issn = {1463-7154}, doi = {10.1108/BPMJ-10-2023-0853}, pages = {1088 -- 1110}, year = {2024}, abstract = {Purpose With shorter product cycles and a growing number of knowledge-intensive business processes, time consumption is a highly relevant target factor in measuring the performance of contemporary business processes. This research aims to extend prior research on the effects of knowledge transfer velocity at the individual level by considering the effect of complexity, stickiness, competencies, and further demographic factors on knowledge-intensive business processes at the conversion-specific levels. Design/methodology/approach We empirically assess the impact of situation-dependent knowledge transfer velocities on time consumption in teams and individuals. Further, we issue the demographic effect on this relationship. We study a sample of 178 experiments of project teams and individuals applying ordinary least squares (OLS) for regression analysis-based modeling. Findings The authors find that time consumed at knowledge transfers is negatively associated with the complexity of tasks. Moreover, competence among team members has a complementary effect on this relationship and stickiness retards knowledge transfers. Thus, while demographic factors urgently need to be considered for effective and speedy knowledge transfers, these influencing factors should be addressed on a conversion-specific basis so that some tasks are realized in teams best while others are not. Guidelines and interventions are derived to identify best task realization variants, so that process performance is improved by a new kind of process improvement method. Research limitations/implications This study establishes empirically the importance of conversion-specific influence factors and demographic factors as drivers of high knowledge transfer velocities in teams and among individuals. The contribution connects the field of knowledge management to important streams in the wider business literature: process improvement, management of knowledge resources, design of information systems, etc. Whereas the model is highly bound to the experiment tasks, it has high explanatory power and high generalizability to other contexts. Practical implications Team managers should take care to allow the optimal knowledge transfer situation within the team. This is particularly important when knowledge sharing is central, e.g. in product development and consulting processes. If this is not possible, interventions should be applied to the individual knowledge transfer situation to improve knowledge transfers among team members. Social implications Faster and more effective knowledge transfers improve the performance of both commercial and non-commercial organizations. As nowadays, the individual is faced with time pressure to finalize tasks, the deliberated increase of knowledge transfer velocity is a core capability to realize this goal. Quantitative knowledge transfer models result in more reliable predictions about the duration of knowledge transfers. These allow the target-oriented modification of knowledge transfer situations so that processes speed up, private firms are more competitive and public services are faster to citizens. Originality/value Time consumption is an increasingly relevant factor in contemporary business but so far not been explored in experiments at all. This study extends current knowledge by considering quantitative effects on knowledge velocity and improved knowledge transfers.}, language = {en} } @inproceedings{AbendrothBenderGronau2024, author = {Abendroth, Adrian and Bender, Benedict and Gronau, Norbert}, title = {The evolution of original ERP customization}, series = {Proceedings of the 26th International Conference on Enterprise Information Systems}, volume = {1}, booktitle = {Proceedings of the 26th International Conference on Enterprise Information Systems}, publisher = {SCITEPRESS - Science and Technology Publications}, address = {Set{\´u}bal}, isbn = {978-989-758-692-7}, issn = {2184-4992}, doi = {10.5220/0012305500003690}, pages = {17 -- 27}, year = {2024}, abstract = {Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.}, language = {en} } @misc{TeichmannUllrichGronau2019, author = {Teichmann, Malte and Ullrich, Andre and Gronau, Norbert}, title = {Subject-oriented learning}, series = {Procedia Manufacturing}, volume = {31}, journal = {Procedia Manufacturing}, publisher = {Elsevier}, address = {Amsterdam}, issn = {2351-9789}, doi = {10.1016/j.promfg.2019.03.012}, pages = {72 -- 78}, year = {2019}, abstract = {The transformation to a digitized company changes not only the work but also social context for the employees and requires inter alia new knowledge and skills from them. Additionally, individual action problems arise. This contribution proposes the subject-oriented learning theory, in which the employees´ action problems are the starting point of training activities in learning factories. In this contribution, the subject-oriented learning theory is exemplified and respective advantages for vocational training in learning factories are pointed out both theoretically and practically. Thereby, especially the individual action problems of learners and the infrastructure are emphasized as starting point for learning processes and competence development.}, language = {en} } @misc{VladovaUllrichBenderetal.2021, author = {Vladova, Gergana and Ullrich, Andr{\´e} and Bender, Benedict and Gronau, Norbert}, title = {Students' Acceptance of Technology-Mediated Teaching - How It Was Influenced During the COVID-19 Pandemic in 2020: A Study From Germany}, series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, issn = {1867-5808}, doi = {10.25932/publishup-52161}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-521615}, pages = {17}, year = {2021}, abstract = {In response to the impending spread of COVID-19, universities worldwide abruptly stopped face-to-face teaching and switched to technology-mediated teaching. As a result, the use of technology in the learning processes of students of different disciplines became essential and the only way to teach, communicate and collaborate for months. In this crisis context, we conducted a longitudinal study in four German universities, in which we collected a total of 875 responses from students of information systems and music and arts at four points in time during the spring-summer 2020 semester. Our study focused on (1) the students' acceptance of technology-mediated learning, (2) any change in this acceptance during the semester and (3) the differences in acceptance between the two disciplines. We applied the Technology Acceptance Model and were able to validate it for the extreme situation of the COVID-19 pandemic. We extended the model with three new variables (time flexibility, learning flexibility and social isolation) that influenced the construct of perceived usefulness. Furthermore, we detected differences between the disciplines and over time. In this paper, we present and discuss our study's results and derive short- and long-term implications for science and practice.}, language = {en} } @article{VladovaUllrichBenderetal.2021, author = {Vladova, Gergana and Ullrich, Andr{\´e} and Bender, Benedict and Gronau, Norbert}, title = {Students' acceptance of technology-mediated teaching - How it was influenced during the COVID-19 Pandemic in 2020}, series = {Frontiers in psychology / Frontiers Research Foundation}, volume = {12}, journal = {Frontiers in psychology / Frontiers Research Foundation}, publisher = {Frontiers Research Foundation}, address = {Lausanne}, issn = {1664-1078}, doi = {10.3389/fpsyg.2021.636086}, pages = {15}, year = {2021}, abstract = {In response to the impending spread of COVID-19, universities worldwide abruptly stopped face-to-face teaching and switched to technology-mediated teaching. As a result, the use of technology in the learning processes of students of different disciplines became essential and the only way to teach, communicate and collaborate for months. In this crisis context, we conducted a longitudinal study in four German universities, in which we collected a total of 875 responses from students of information systems and music and arts at four points in time during the spring-summer 2020 semester. Our study focused on (1) the students' acceptance of technology-mediated learning, (2) any change in this acceptance during the semester and (3) the differences in acceptance between the two disciplines. We applied the Technology Acceptance Model and were able to validate it for the extreme situation of the COVID-19 pandemic. We extended the model with three new variables (time flexibility, learning flexibility and social isolation) that influenced the construct of perceived usefulness. Furthermore, we detected differences between the disciplines and over time. In this paper, we present and discuss our study's results and derive short- and long-term implications for science and practice.}, language = {en} }