@inproceedings{AbendrothBenderGronau2024,
  author    = {Abendroth, Adrian and Bender, Benedict and Gronau, Norbert},
  title     = {The evolution of original ERP customization},
  series = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  volume    = {1},
  booktitle = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  publisher = {SCITEPRESS - Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-692-7},
  issn      = {2184-4992},
  doi       = {10.5220/0012305500003690},
  pages     = {17 -- 27},
  year      = {2024},
  abstract  = {Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.},
  language  = {en}
}
@article{AdelhelmBraunGronauetal.2014,
  author    = {Adelhelm, Silvia and Braun, Andreas and Gronau, Norbert and L{\"u}rig, Detlef and M{\"u}ller, Elisabeth and Vladova, Gergana and Wagner, Dieter},
  title     = {Mit Open Innovation zum Erfolg},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {211 -- 226},
  year      = {2014},
  language  = {de}
}
@book{AdelhelmBraunGronauetal.2010,
  author    = {Adelhelm, Silvia and Braun, Andreas and Gronau, Norbert and M{\"u}ller, E. and Vladova, Gergana},
  title     = {Open Innovation : Methodologische Pr{\"a}zisierung und praktische Umsetzung im Projekt Open Innovation in Life Sciences},
  isbn      = {978-3-8396-0141-9},
  year      = {2010},
  language  = {de}
}
@article{AndresenGronau2006,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {Managing Change : determining the adaptability of information systems},
  year      = {2006},
  language  = {en}
}
@article{AndresenGronau2005,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {Seeking Optimal IT-Strategies by the Determination of Adaptability in Domain-Specific Software Applications},
  year      = {2005},
  abstract  = {Adaptability of information systems has become a substantial competition factor. Today's insufficient methodical support for the realization of adaptability frequently leads to unused potentials of deployed information technology in enterprises. In this contribution a procedure is presented, which addresses the demand to determine the necessary adaptability of an enterprise related to its surrounding environmental environment.},
  language  = {en}
}
@article{AndresenGronau2005,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {An Approach to Increase Adaptability in ERP Systems},
  year      = {2005},
  abstract  = {The concept of adaptability has been widely recognised as research field in recent years. Business information systems play a key part in terms of business performance. Adaptability of information systems therefore is a primary goal of vendors and end-users. However, so far concepts that help to determine the adaptability of Information Systems are missing. Based on research results of the project CHANGE1 this contribution presents an integrated process model addressing the problem and a possible solution.},
  language  = {en}
}
@article{AndresenGronau2005,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {Die Gestaltung von Unternehmensarchitekturen : wieviel Flexibilit{\"a}t ist notwendig?},
  year      = {2005},
  abstract  = {F{\"u}r Unternehmen stellt sich immer wieder die Frage nach der Stabilit{\"a}t der Gesch{\"a}ftsprozesse. Wie flexibel bzw. wandlungsf{\"a}hig m{\"u}ssen Unternehmensarchitekturen ausgelegt werden, damit Ver{\"a}nderungen in der Aufbau- oder Ablauforganisation ITseitig auch in Zukunft gefolgt werden kann? Dazu wird im folgenden Beitrag das Paradigma Wandlungsf{\"a}higkeit als Gestaltungsziel von Unternehmensarchitekturen charakterisiert und der Zusammenhang zwischen Ver{\"a}nderungen des Umfeldes eines Unternehmens und erforderlicher Anpassungsf{\"a}higkeit der Informationssysteme erl{\"a}utert.},
  language  = {de}
}
@article{AndresenGronau2004,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {Der Faktor Wandlungsf{\"a}higkeit bei der Planung neuer Fabriken : ein Markt{\"u}berblick von Unternehmensberatungen im Bereich Fabrikplanung},
  year      = {2004},
  abstract  = {Die Fabrikplanung sieht sich infolge ver{\"a}nderter Marktbedingung neuen Herausforderungen gegen{\"u}ber gestellt. Die Anforderung an die Wandlungsf{\"a}higkeit eines Unternehmens ist zu einem Schl{\"u}sselfaktor geworden, der bereits in der Planungsphase einer Fabrik adressiert werden muss. Welche Einfl{\"u}sse und Faktoren sind bei der Realisierung neuer Fabriken zu ber{\"u}cksichtigen? Zu dieser Thematik wurden Unternehmen im Bereich Fabrikplanung befragt.},
  language  = {de}
}
@article{AndresenGronau2009,
  author    = {Andresen, Katja and Gronau, Norbert},
  title     = {Adjustment strategies for managing unanticipated changes in software development processes},
  isbn      = {978-3-85403-246-5},
  year      = {2009},
  language  = {en}
}
@article{AndresenGronauSchmid2005,
  author    = {Andresen, Katja and Gronau, Norbert and Schmid, Simone},
  title     = {Ableitung von IT-Strategien durch Bestimmung der notwendigen Wandlungsf{\"a}higkeit von Informationssystemarchitekturen},
  isbn      = {3-7908-1574-8},
  year      = {2005},
  abstract  = {Wandlungsf{\"a}higkeit von Informationssystemen ist zu einem wesentlichen Wettbewerbsfaktor geworden. Die derzeit unzureichende methodische Unterst{\"u}tzung zur Umsetzung von Wandlungsf{\"a}higkeit f{\"u}hrt in Unternehmen h{\"a}ufig zu ungenutzten Potentialen einer leistungsf{\"a}higen Struktur durch die eingesetzte Informationstechnologie. Ziel des Forschungsprojektes CHANGE ist es, Methoden und Vorgehensmodelle zu entwickeln, die eine dauerhafte Wandlungsf{\"a}higkeit von Informationssystemen unterst{\"u}tzen. Dazu wird im Rahmen dieses Beitrages ein Verfahren vorgestellt, welches der Forderung zur Ermittlung der notwendigen Wandlungsf{\"a}higkeit unter Einbeziehung des Unternehmensumfeldes nachkommt. Als wesentliches Ergebnis wird ein Kennzahlensystem entwickelt, das zum einen die Umweltsituation als Indikator f{\"u}r den Wandlungsdruck eines Unternehmens beschreibt. Im n{\"a}chsten Schritt werden Kriterien zur Ermittlung des Wandlungspotentials der eingesetzten IT herangezogen. Abschließend werden beide Dimensionen zusammengef{\"u}hrt und in ihrer Bedeutung f{\"u}r die IT Strategie eines Unternehmens interpretiert.},
  language  = {de}
}
@article{AndresenLaemmerGronau2006,
  author    = {Andresen, Katja and Laemmer, Anne and Gronau, Norbert},
  title     = {Vorgehensmodell zur Ermittlung der Wandlungsf{\"a}higkeit von ERP-Systemen},
  year      = {2006},
  language  = {de}
}
@article{BahrsGronau2014,
  author    = {Bahrs, Julian and Gronau, Norbert},
  title     = {Ungenutzte Potenziale im Wissensmanagment},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {5 -- 12},
  year      = {2014},
  language  = {de}
}
@article{BahrsGronau2008,
  author    = {Bahrs, Julian and Gronau, Norbert},
  title     = {Ungenutzte Potenziale im Wissensmanagement : Stand der Praxis},
  issn      = {1438-4426},
  year      = {2008},
  language  = {de}
}
@article{BahrsGronauMuelleretal.2005,
  author    = {Bahrs, Julian and Gronau, Norbert and M{\"u}ller, Claudia and Schmid, Simone},
  title     = {Modellierung von Wissenskonversionen entlang wissensintensiver Gesch{\"a}ftsprozesse},
  year      = {2005},
  abstract  = {Der vorliegende Beitrag gibt eine Einf{\"u}hrung in die Analyse und Optimierung wissensintensiver Gesch{\"a}ftsprozesse. Dazu wird die Modellierungsmethodik KMDL® vorgestellt und ein Szenario ihrer Anwendung auf wissensintensive Prozesse im Finanzdienstleistungssektor entworfen. Dies wird exemplarisch am Dienstleistungsentwicklungsprozess sowie am Kundenberatungsprozess demonstriert. Dabei werden f{\"u}r beide Prozesse durch den Einsatz der KMDL® erkennbare Potenzialfelder aufgezeigt und Handlungsempfehlungen entworfen.},
  language  = {de}
}
@article{BahrsSchmidGronau2006,
  author    = {Bahrs, Julian and Schmid, Simone and Gronau, Norbert},
  title     = {Wissensmanagement : was bietet der Markt},
  year      = {2006},
  language  = {de}
}
@misc{BeierleBerndtGronauetal.2019,
  author    = {Beierle, Christoph and Berndt, Jan Ole and Gronau, Norbert and Timm, Ingo J.},
  title     = {Intentional Forgetting: A Huge Potential for Organizations},
  series = {K{\"u}nstliche Intelligenz},
  volume    = {33},
  journal   = {K{\"u}nstliche Intelligenz},
  number    = {1},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {0933-1875},
  doi       = {10.1007/s13218-018-00573-y},
  pages     = {85 -- 87},
  year      = {2019},
  language  = {en}
}
@inproceedings{BenderBertheauGronau2021,
  author    = {Bender, Benedict and Bertheau, Clementine and Gronau, Norbert},
  title     = {Future ERP Systems},
  series = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  booktitle = {Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021)},
  number    = {2},
  publisher = {Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-509-8},
  issn      = {2184-4992},
  doi       = {10.5220/0010477307760783},
  pages     = {776 -- 783},
  year      = {2021},
  abstract  = {This paper presents a research agenda on the current generation of ERP systems which was developed based on a literature review on current problems of ERP systems. The problems are presented following the ERP life cycle. In the next step, the identified problems are mapped on a reference architecture model of ERP systems that is an extension of the three-tier architecture model that is widely used in practice. The research agenda is structured according to the reference architecture model and addresses the problems identified regarding data, infrastructure, adaptation, processes, and user interface layer.},
  language  = {en}
}
@article{BenderBertheauKoerppenetal.2022,
  author    = {Bender, Benedict and Bertheau, Clementine and K{\"o}rppen, Tim and Lauppe, Hannah and Gronau, Norbert},
  title     = {A proposal for future data organization in enterprise systems},
  series = {Information systems and e-business management},
  volume    = {20},
  journal   = {Information systems and e-business management},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {1617-9846},
  doi       = {10.1007/s10257-022-00555-6},
  pages     = {441 -- 494},
  year      = {2022},
  abstract  = {The digital transformation sets new requirements to all classes of enterprise systems in companies. ERP systems in particular, which represent the dominant class of enterprise systems, are struggling to meet the new requirements at all levels of the architecture. Therefore, there is an urgent need to reconsider the overall architecture of the systems and address the root of the related issues. Given that many restrictions ERP pose on their adaptability are related to the standardization of data, the database layer of ERP systems is addressed. Since database serve as the foundation for data storage and retrieval, they limit the flexibility of enterprise systems and the chance to adapt to new requirements accordingly. So far, relational databases are widely used. Using a systematic literature approach, recent requirements for ERP systems were identified. Prominent database approaches were assessed against the 23 requirements identified. The results reveal the strengths and weaknesses of recent database approaches. To this end, the results highlight the demand to combine multiple database approaches to fulfill recent business requirements. From a conceptual point of view, this paper supports the idea of federated databases which are interoperable to fulfill future requirements and support business operation. This research forms the basis for renewal of the current generation of ERP systems and proposes to ERP vendors to use different database concepts in the future.},
  language  = {en}
}
@article{BenderGronau2020,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Auswahl von ERP-Systemen im Kontext von Individuall{\"o}sungen},
  series = {ERP Management},
  volume    = {16},
  journal   = {ERP Management},
  number    = {4},
  publisher = {Gito},
  address   = {Berlin},
  issn      = {1860-6725},
  pages     = {37 -- 40},
  year      = {2020},
  abstract  = {Die Auswahl von Standardsoftware stellt viele Unternehmen vor Herausforderungen. Gerade im deutschen Mittelstand kommen vermehrt eigenentwickelte Individuall{\"o}sungen zum Einsatz. Ent- sprechende Unternehmen sind daher nicht mit komplexen Soft- wareauswahlprojekten vertraut. Das breite Angebot an ERP-Systemen erschwert die Vergleichbarkeit der L{\"o}sungen und die zielgerichtete Auswahl des idealen Systems zus{\"a}tzlich.},
  language  = {de}
}
@inproceedings{BenderGronau2017,
  author    = {Bender, Benedict and Gronau, Norbert},
  title     = {Coring on Digital Platforms},
  series = {Proceedings of the 38th International Conference on Information Systems (ICIS)},
  booktitle = {Proceedings of the 38th International Conference on Information Systems (ICIS)},
  number    = {8},
  publisher = {Association for Information Systems (AIS)},
  address   = {Atlanta},
  isbn      = {978-0-9966831-5-9},
  pages     = {5256 -- 5274},
  year      = {2017},
  abstract  = {Today's mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple's iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here.},
  language  = {en}
}