@inproceedings{GrumBlunkRojahnetal.2020, author = {Grum, Marcus and Blunk, Oliver and Rojahn, Marcel and Fettke, Peter and Gronau, Norbert}, title = {Research challenges of knowledge modelling and the outline of a research agenda}, series = {Knowledge in digital age : IFKAD 2020}, booktitle = {Knowledge in digital age : IFKAD 2020}, publisher = {The Arts of Business Institute}, address = {Matera, Italy}, isbn = {978-88-96687-13-0}, issn = {2280-787X}, year = {2020}, language = {en} } @inproceedings{ClausenBruenkerStieglitz2023, author = {Clausen, S{\"u}nje and Br{\"u}nker, Felix and Stieglitz, Stefan}, title = {Towards responsible augmentation}, series = {ACIS 2023 proceedings}, booktitle = {ACIS 2023 proceedings}, publisher = {Australasian Association for Information Systems}, address = {Wellington}, pages = {9}, year = {2023}, abstract = {Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology ("augmentation"). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work.}, language = {en} } @inproceedings{HagemannAbramova2022, author = {Hagemann, Linus and Abramova, Olga}, title = {Crafting audience engagement in social media conversations}, series = {Proceedings of the 55th Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences}, publisher = {HICSS Conference Office University of Hawaii at Manoa}, address = {Honolulu}, isbn = {978-0-9981331-5-7}, pages = {3222 -- 3231}, year = {2022}, abstract = {Observing inconsistent results in prior studies, this paper applies the elaboration likelihood model to investigate the impact of affective and cognitive cues embedded in social media messages on audience engagement during a political event. Leveraging a rich dataset in the context of the 2020 U.S. presidential elections containing more than 3 million tweets, we found the prominence of both cue types. For the overall sample, positivity and sentiment are negatively related to engagement. In contrast, the post-hoc sub-sample analysis of tweets from famous users shows that emotionally charged content is more engaging. The role of sentiment decreases when the number of followers grows and ultimately becomes insignificant for Twitter participants with a vast number of followers. Prosocial orientation ("we-talk") is consistently associated with more likes, comments, and retweets in the overall sample and sub-samples.}, language = {en} } @inproceedings{AbramovaBatzelModesti2022, author = {Abramova, Olga and Batzel, Katharina and Modesti, Daniela}, title = {Coping and regulatory responses on social media during health crisis}, series = {Proceedings of the 55th Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences}, publisher = {HICSS Conference Office University of Hawaii at Manoa}, address = {Honolulu}, isbn = {978-0-9981331-5-7}, pages = {10}, year = {2022}, abstract = {During a crisis event, social media enables two-way communication and many-to-many information broadcasting, browsing others' posts, publishing own content, and public commenting. These records can deliver valuable insights to approach problematic situations effectively. Our study explores how social media communication can be analyzed to understand the responses to health crises better. Results based on nearly 800 K tweets indicate that the coping and regulation foci framework holds good explanatory power, with four clusters salient in public reactions: 1) "Understanding" (problem-promotion); 2) "Action planning" (problem-prevention); 3) "Hope" (emotion-promotion) and 4) "Reassurance" (emotion-prevention). Second, the inter-temporal analysis shows high volatility of topic proportions and a shift from self-centered to community-centered topics during the course of the event. The insights are beneficial for research on crisis management and practicians who are interested in large-scale monitoring of their audience for well-informed decision-making.}, language = {en} } @inproceedings{GrumKlippertAlbersetal.2021, author = {Grum, Marcus and Klippert, Monika and Albers, Albert and Gronau, Norbert and Thim, Christof}, title = {Examining the quality of knowledge transfers}, series = {Proceedings of the Design Society}, volume = {1}, booktitle = {Proceedings of the Design Society}, publisher = {Cambridge University Press}, address = {Cambridge}, issn = {2732-527X}, doi = {10.1017/pds.2021.404}, pages = {1431 -- 1440}, year = {2021}, abstract = {Already successfully used products or designs, past projects or our own experiences can be the basis for the development of new products. As reference products or existing knowledge, it is reused in the development process and across generations of products. Since further, products are developed in cooperation, the development of new product generations is characterized by knowledge-intensive processes in which information and knowledge are exchanged between different kinds of knowledge carriers. The particular knowledge transfer here describes the identification of knowledge, its transmission from the knowledge carrier to the knowledge receiver, and its application by the knowledge receiver, which includes embodied knowledge of physical products. Initial empirical findings of the quantitative effects regarding the speed of knowledge transfers already have been examined. However, the factors influencing the quality of knowledge transfer to increase the efficiency and effectiveness of knowledge transfer in product development have not yet been examined empirically. Therefore, this paper prepares an experimental setting for the empirical investigation of the quality of knowledge transfers.}, language = {en} } @inproceedings{Abramova2020, author = {Abramova, Olga}, title = {Does a smile open all doors?}, series = {Proceedings of the 53rd Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 53rd Hawaii International Conference on System Sciences}, publisher = {HICSS Conference Office University of Hawaii at Manoa}, address = {Honolulu}, isbn = {978-0-9981331-3-3}, pages = {831 -- 840}, year = {2020}, abstract = {Online photographs govern an individual's choices across a variety of contexts. In sharing arrangements, facial appearance has been shown to affect the desire to collaborate, interest to explore a listing, and even willingness to pay for a stay. Because of the ubiquity of online images and their influence on social attitudes, it seems crucial to be able to control these aspects. The present study examines the effect of different photographic self-disclosures on the provider's perceptions and willingness to accept a potential co-sharer. The findings from our experiment in the accommodation-sharing context suggest social attraction mediates the effect of photographic self-disclosures on willingness to host. Implications of the results for IS research and practitioners are discussed.}, language = {en} } @inproceedings{Grum2023, author = {Grum, Marcus}, title = {Learning representations by crystallized back-propagating errors}, series = {Artificial intelligence and soft computing}, booktitle = {Artificial intelligence and soft computing}, editor = {Rutkowski, Leszek and Scherer, Rafał and Korytkowski, Marcin and Pedrycz, Witold and Tadeusiewicz, Ryszard and Zurada, Jacek M.}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-42504-2}, doi = {10.1007/978-3-031-42505-9_8}, pages = {78 -- 100}, year = {2023}, abstract = {With larger artificial neural networks (ANN) and deeper neural architectures, common methods for training ANN, such as backpropagation, are key to learning success. Their role becomes particularly important when interpreting and controlling structures that evolve through machine learning. This work aims to extend previous research on backpropagation-based methods by presenting a modified, full-gradient version of the backpropagation learning algorithm that preserves (or rather crystallizes) selected neural weights while leaving other weights adaptable (or rather fluid). In a design-science-oriented manner, a prototype of a feedforward ANN is demonstrated and refined using the new learning method. The results show that the so-called crystallizing backpropagation increases the control possibilities of neural structures and interpretation chances, while learning can be carried out as usual. Since neural hierarchies are established because of the algorithm, ANN compartments start to function in terms of cognitive levels. This study shows the importance of dealing with ANN in hierarchies through backpropagation and brings in learning methods as novel ways of interacting with ANN. Practitioners will benefit from this interactive process because they can restrict neural learning to specific architectural components of ANN and can focus further development on specific areas of higher cognitive levels without the risk of destroying valuable ANN structures.}, language = {en} } @inproceedings{GrumThimRolingetal.2023, author = {Grum, Marcus and Thim, Christof and Roling, Wiebke and Sch{\"u}ffler, Arnulf and Kluge, Annette and Gronau, Norbert}, title = {AI case-based reasoning for artificial neural networks}, series = {Artificial intelligence and industrial applications}, volume = {771}, booktitle = {Artificial intelligence and industrial applications}, editor = {Masrour, Tawfik and El Hassani, Ibtissam and Barka, Noureddine}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-43523-2}, doi = {10.1007/978-3-031-43524-9_2}, pages = {17 -- 35}, year = {2023}, abstract = {Faced with the triad of time-cost-quality, the realization of production tasks under economic conditions is not trivial. Since the number of Artificial-Intelligence-(AI)-based applications in business processes is increasing more and more nowadays, the efficient design of AI cases for production processes as well as their target-oriented improvement is essential, so that production outcomes satisfy high quality criteria and economic requirements. Both challenge production management and data scientists, aiming to assign ideal manifestations of artificial neural networks (ANNs) to a certain task. Faced with new attempts of ANN-based production process improvements [8], this paper continues research about the optimal creation, provision and utilization of ANNs. Moreover, it presents a mechanism for AI case-based reasoning for ANNs. Experiments clarify continuously improving ANN knowledge bases by this mechanism empirically. Its proof-of-concept is demonstrated by the example of four production simulation scenarios, which cover the most relevant use cases and will be the basis for examining AI cases on a quantitative level.}, language = {en} } @inproceedings{GrumRappGronauetal.2019, author = {Grum, Marcus and Rapp, Simon and Gronau, Norbert and Albers, Albert}, title = {Accelerating knowledge}, series = {Business modeling and software design}, volume = {356}, booktitle = {Business modeling and software design}, editor = {Shishkov, Boris}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-24853-6}, doi = {10.1007/978-3-030-24854-3_7}, pages = {95 -- 113}, year = {2019}, abstract = {As knowledge-intensive processes are often carried out in teams and demand for knowledge transfers among various knowledge carriers, any optimization in regard to the acceleration of knowledge transfers obtains a great economic potential. Exemplified with product development projects, knowledge transfers focus on knowledge acquired in former situations and product generations. An adjustment in the manifestation of knowledge transfers in its concrete situation, here called intervention, therefore can directly be connected to the adequate speed optimization of knowledge-intensive process steps. This contribution presents the specification of seven concrete interventions following an intervention template. Further, it describes the design and results of a workshop with experts as a descriptive study. The workshop was used to assess the practical relevance of interventions designed as well as the identification of practical success factors and barriers of their implementation.}, language = {en} } @inproceedings{Grum2022, author = {Grum, Marcus}, title = {Context-aware, intelligent musical instruments for improving knowledge-intensive business processes}, series = {Business modeling and software design}, volume = {453}, booktitle = {Business modeling and software design}, editor = {Shishkov, Boris}, publisher = {Springer}, address = {Cham}, isbn = {978-3-031-11509-7}, doi = {10.1007/978-3-031-11510-3_5}, pages = {69 -- 88}, year = {2022}, abstract = {With shorter song publication cycles in music industries and a reduced number of physical contact opportunities because of disruptions that may be an obstacle for musicians to cooperate, collaborative time consumption is a highly relevant target factor providing a chance for feedback in contemporary music production processes. This work aims to extend prior research on knowledge transfer velocity by augmenting traditional designs of musical instruments with (I) Digital Twins, (II) Internet of Things and (III) Cyber-Physical System capabilities and consider a new type of musical instrument as a tool to improve knowledge transfers at knowledge-intensive forms of business processes. In a design-science-oriented way, a prototype of a sensitive guitar is constructed as information and cyber-physical system. Findings show that this intelligent SensGuitar increases feedback opportunities. This study establishes the importance of conversion-specific music production processes and novel forms of interactions at guitar playing as drivers of high knowledge transfer velocities in teams and among individuals.}, language = {en} } @inproceedings{AbramovaGundlachBilda2021, author = {Abramova, Olga and Gundlach, Jana and Bilda, Juliane}, title = {Understanding the role of newsfeed clutter in stereotype activation}, series = {PACIS 2021 proceedings}, booktitle = {PACIS 2021 proceedings}, number = {473}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, isbn = {978-1-7336325-7-7}, year = {2021}, abstract = {Despite the phenomenal growth of Big Data Analytics in the last few years, little research is done to explicate the relationship between Big Data Analytics Capability (BDAC) and indirect strategic value derived from such digital capabilities. We attempt to address this gap by proposing a conceptual model of the BDAC - Innovation relationship using dynamic capability theory. The work expands on BDAC business value research and extends the nominal research done on BDAC - innovation. We focus on BDAC's relationship with different innovation objects, namely product, business process, and business model innovation, impacting all value chain activities. The insights gained will stimulate academic and practitioner interest in explicating strategic value generated from BDAC and serve as a framework for future research on the subject}, language = {en} } @inproceedings{GonnermannTeichmann2023, author = {Gonnermann, Jana and Teichmann, Malte}, title = {Influence of pre-experience on learning, usability and cognitive load in a virtual learning environment}, series = {Americas conference on information systems}, booktitle = {Americas conference on information systems}, number = {1871}, publisher = {AIS}, address = {Atlanta}, year = {2023}, abstract = {Virtual reality can have advantages for education and learning. However, it must be adequately designed so that the learner benefits from the technological possibilities. Understanding the underlying effects of the virtual learning environment and the learner's prior experience with virtual reality or prior knowledge of the content is necessary to design a proper virtual learning environment. This article presents a pre-study testing the design of a virtual learning environment for engineering vocational training courses. In the pre-study, 12 employees of two companies joined the training course in one of the two degrees of immersion (desktop VR and VR HMD). Quantitative results on learning success, cognitive load, usability, and motivation and qualitative learning process data were presented. The qualitative data assessment shows that overall, the employees were satisfied with the learning environment regardless of the level of immersion and that the participants asked for more guidance and structure accompanying the learning process. Further research is needed to test for solid group differences.}, language = {en} } @inproceedings{BenderGronauWinter2023, author = {Bender, Benedict and Gronau, Norbert and Winter, Robert}, title = {Minitrack introduction enterprise-level information systems}, series = {Proceedings of the 56th Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-6-4}, issn = {2572-6862}, pages = {5809 -- 5810}, year = {2023}, abstract = {While Information Systems (IS) Research on the individual and workgroup level of analysis is omnipresent, research on the enterprise-level IS is less frequent. Even though research on Enterprise Systems and their management is established in academic associations and conference programs, enterprise-level phenomena are underrepresented. This minitrack provides a forum to integrate existing research streams that traditionally needed to be attached to other topics (such as IS management or IS governance). The minitrack received broad attention. The three selected papers address different facets of the future role of enterprise-wide IS including aspects such as carbonization, ecosystem integration, and technology-organization fit.}, language = {en} } @inproceedings{BenderWinterSchmidtetal.2024, author = {Bender, Benedict and Winter, Robert and Schmidt, Pamela and Narasimhan, Sathya}, title = {Minitrack introduction: Enterprise Ecosystems}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, issn = {2572-6862}, pages = {6370 -- 6371}, year = {2024}, abstract = {While Information Systems Research exists at the individual and workgroup levels, research on IS at the enterprise level is less common. The potential synergies between the study of enterprise systems (ES) and related fields have been underexplored and often treated as separate entities. The ongoing challenge is to seamlessly integrate technological advances and align business processes across organizations. While systems integration within an organization is common, changes occur when industry and ecosystem perspectives come into play. The four selected papers address different facets of the future role of enterprise ecosystems, including implementation challenges, ecosystem boundaries, and B2B platform specifics.}, language = {en} } @inproceedings{WinterBenderAier2024, author = {Winter, Robert and Bender, Benedict and Aier, Stephan}, title = {Enterprise-level IS research - need, conceptualization, exemplary knowledge contributions and future opportunities}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, pages = {6402 -- 6411}, year = {2024}, abstract = {Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises' operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.}, language = {en} } @inproceedings{BoehmeWuttkeBenderetal.2023, author = {B{\"o}hme, Lukas and Wuttke, Tobias and Bender, Benedict and Teusner, Ralf and Baltes, Sebastian and Matthies, Christoph and Perscheid, Michael}, title = {From full-fledged erp systems towards process-centric business process platforms}, series = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, booktitle = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, publisher = {arXiv.org, Cornell University}, address = {Ithaca, NY}, doi = {10.48550/arXiv.2306.02995}, pages = {10}, year = {2023}, abstract = {Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises.}, language = {en} } @inproceedings{BrandenburgerBrueschVoigtetal.2023, author = {Brandenburger, Bonny and Br{\"u}sch, Julia and Voigt, Maximilian and Busch, Magnus}, title = {Towards an open hardware process model for long-term sustainability}, series = {ECIS 2023 research-in-progress papers}, booktitle = {ECIS 2023 research-in-progress papers}, publisher = {Association for Information Systems (AIS)}, address = {Atlanta, GA}, pages = {1428 -- 1439}, year = {2023}, abstract = {The rise of open source models for software and hardware development has catalyzed the debate regarding sustainable business models. Open Source Software has already become a dominant part in the software industry, whereas Open Source Hardware is still a little-researched phenomenon but has the potential to do the same to manufacturing in a wide range of products. This article addresses this potential by introducing a research design to analyze the prototyping phase of six different Open Source Hardware projects tackling ecological, social, and economical challenges. Using a design science research methodology, a process model is developed to concretise the prototype development steps. The prototype phase is important because it is where fundamental decisions are made that affect the openness of the final product. This paper aims to advance the discourse on open production as a concept that enables companies to apply the aspect of openness towards collaboration-oriented and sustainable business models.}, language = {en} } @inproceedings{AbramovaGladkayaKrasnova2021, author = {Abramova, Olga and Gladkaya, Margarita and Krasnova, Hanna}, title = {An unusual encounter with oneself}, series = {ICIS 2021: IS and the future of work}, booktitle = {ICIS 2021: IS and the future of work}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, year = {2021}, abstract = {Helping overcome distance, the use of videoconferencing tools has surged during the pandemic. To shed light on the consequences of videoconferencing at work, this study takes a granular look at the implications of the self-view feature for meeting outcomes. Building on self-awareness research and self-regulation theory, we argue that by heightening the state of self-awareness, self-view engagement depletes participants' mental resources and thereby can undermine online meeting outcomes. Evaluation of our theoretical model on a sample of 179 employees reveals a nuanced picture. Self-view engagement while speaking and while listening is positively associated with self-awareness, which, in turn, is negatively associated with satisfaction with meeting process, perceived productivity, and meeting enjoyment. The criticality of the communication role is put forward: looking at self while listening to other attendees has a negative direct and indirect effect on meeting outcomes; however, looking at self while speaking produces equivocal effects.}, language = {en} } @inproceedings{KocurClausenHofeditzetal.2023, author = {Kocur, Alexander and Clausen, S{\"u}nje and Hofeditz, Lennart and Br{\"u}nker, Felix and Fromm, Jennifer and Stieglitz, Stefan}, title = {Fighting false information}, series = {ECIS 2023 research-in-progress papers}, booktitle = {ECIS 2023 research-in-progress papers}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, pages = {12}, year = {2023}, abstract = {The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems.}, language = {en} } @inproceedings{BaumKoesterKrasnovaetal.2020, author = {Baum, Katharina and K{\"o}ster, Antonia and Krasnova, Hanna and Tarafdar, Monideepa}, title = {Living in a world of plenty?}, series = {Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers}, booktitle = {Proceedings of the 28th European Conference on Information Systems (ECIS) : ECIS 2020 Research Papers}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, year = {2020}, abstract = {Inequality in the distribution of economic wealth within populations has been rising steadily over the past century, having reached unprecedented highs in many Western societies. However, this development is not reflected in people's perceptions of wealth inequality, as the public tends to underestimate it. Research suggests that inequality estimates are derived from personal reference groups, which, as we propose, are expanded by social network site (SNS) use. As content on SNSs frequently revolves around events of consumption, signaling enhanced overall population wealth, this study tests the hypothesis that SNS use distorts inequality perceptions downward, i.e., increases the perception of societal equality. Responses of 534 survey participants in the United States confirm that SNS use negatively predicts perceived inequality. The relationship is stronger the more SNS users perceive the content they encounter online as real, supporting the assumption that observing other people's behavior online lowers estimates of nationwide wealth inequality. These findings provide novel insights on inequality misperceptions by suggesting individuals' SNS use as a new predictor of perceived wealth inequality.}, language = {en} }