@inproceedings{BoehmeWuttkeBenderetal.2023,
  author    = {B{\"o}hme, Lukas and Wuttke, Tobias and Bender, Benedict and Teusner, Ralf and Baltes, Sebastian and Matthies, Christoph and Perscheid, Michael},
  title     = {From full-fledged erp systems towards process-centric business process platforms},
  series = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023},
  booktitle = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023},
  publisher = {arXiv.org, Cornell University},
  address   = {Ithaca, NY},
  doi       = {10.48550/arXiv.2306.02995},
  pages     = {10},
  year      = {2023},
  abstract  = {Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises.},
  language  = {en}
}
@inproceedings{BenderGronauWinter2023,
  author    = {Bender, Benedict and Gronau, Norbert and Winter, Robert},
  title     = {Minitrack introduction enterprise-level information systems},
  series = {Proceedings of the 56th Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-6-4},
  issn      = {2572-6862},
  pages     = {5809 -- 5810},
  year      = {2023},
  abstract  = {While Information Systems (IS) Research on the individual and workgroup level of analysis is omnipresent, research on the enterprise-level IS is less frequent. Even though research on Enterprise Systems and their management is established in academic associations and conference programs, enterprise-level phenomena are underrepresented. This minitrack provides a forum to integrate existing research streams that traditionally needed to be attached to other topics (such as IS management or IS governance). The minitrack received broad attention. The three selected papers address different facets of the future role of enterprise-wide IS including aspects such as carbonization, ecosystem integration, and technology-organization fit.},
  language  = {en}
}
@inproceedings{WinterBenderAier2024,
  author    = {Winter, Robert and Bender, Benedict and Aier, Stephan},
  title     = {Enterprise-level IS research - need, conceptualization, exemplary knowledge contributions and future opportunities},
  series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-7-1},
  pages     = {6402 -- 6411},
  year      = {2024},
  abstract  = {Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises' operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.},
  language  = {en}
}
@inproceedings{BenderWinterSchmidtetal.2024,
  author    = {Bender, Benedict and Winter, Robert and Schmidt, Pamela and Narasimhan, Sathya},
  title     = {Minitrack introduction: Enterprise Ecosystems},
  series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Hawaii International Conference on System Sciences},
  address   = {Honolulu, HI},
  isbn      = {978-0-9981331-7-1},
  issn      = {2572-6862},
  pages     = {6370 -- 6371},
  year      = {2024},
  abstract  = {While Information Systems Research exists at the individual and workgroup levels, research on IS at the enterprise level is less common. The potential synergies between the study of enterprise systems (ES) and related fields have been underexplored and often treated as separate entities. The ongoing challenge is to seamlessly integrate technological advances and align business processes across organizations. While systems integration within an organization is common, changes occur when industry and ecosystem perspectives come into play. The four selected papers address different facets of the future role of enterprise ecosystems, including implementation challenges, ecosystem boundaries, and B2B platform specifics.},
  language  = {en}
}
@inproceedings{AbendrothBenderGronau2024,
  author    = {Abendroth, Adrian and Bender, Benedict and Gronau, Norbert},
  title     = {The evolution of original ERP customization},
  series = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  volume    = {1},
  booktitle = {Proceedings of the 26th International Conference on Enterprise Information Systems},
  publisher = {SCITEPRESS - Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-692-7},
  issn      = {2184-4992},
  doi       = {10.5220/0012305500003690},
  pages     = {17 -- 27},
  year      = {2024},
  abstract  = {Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.},
  language  = {en}
}