@article{ZiesemerHuettelBalderjahn2019, author = {Ziesemer, Florence and H{\"u}ttel, Alexandra and Balderjahn, Ingo}, title = {Anti-Consumption}, series = {Sustainability}, volume = {11}, journal = {Sustainability}, number = {23}, publisher = {MDPI}, address = {Basel}, issn = {2071-1050}, doi = {10.3390/su11236663}, pages = {16}, year = {2019}, abstract = {Transcending the conventional debate around efficiency in sustainable consumption, anti-consumption patterns leading to decreased levels of material consumption have been gaining importance. Change agents are crucial for the promotion of such patterns, so there may be lessons for governance interventions that can be learnt from the every-day experiences of those who actively implement and promote sustainability in the field of anti-consumption. Eighteen social innovation pioneers, who engage in and diffuse practices of voluntary simplicity and collaborative consumption as sustainable options of anti-consumption share their knowledge and personal insights in expert interviews for this research. Our qualitative content analysis reveals drivers, barriers, and governance strategies to strengthen anti-consumption patterns, which are negotiated between the market, the state, and civil society. Recommendations derived from the interviews concern entrepreneurship, municipal infrastructures in support of local grassroots projects, regulative policy measures, more positive communication to strengthen the visibility of initiatives and emphasize individual benefits, establishing a sense of community, anti-consumer activism, and education. We argue for complementary action between top-down strategies, bottom-up initiatives, corporate activities, and consumer behavior. The results are valuable to researchers, activists, marketers, and policymakers who seek to enhance their understanding of materially reduced consumption patterns based on the real-life experiences of active pioneers in the field.}, language = {en} } @misc{WewerFischer2019, author = {Wewer, G{\"o}ttrik and Fischer, Caroline}, title = {Wissensmanagement}, series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {139}, doi = {10.25932/publishup-50534}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-505341}, pages = {1 -- 12}, year = {2019}, abstract = {Wissen ist f{\"u}r die Bew{\"a}ltigung der Verwaltungsaufgaben eine wichtige Ressource. Das wirft die Frage auf, wie das notwendige Wissen erzeugt, bewahrt, verteilt und auffindbar gemacht werden kann. Ein solches Wissensmanagement kann die Arbeit der Beh{\"o}rden qualitativ verbessern und effizienter machen. Dennoch wird Wissen in der Verwaltungspraxis bisher nur unzureichend gemanagt. Ein systematisches Wissensmanagement erfordert personelle, finanzielle und technische Ressourcen. Sind diese nicht vorhanden, k{\"o}nnen Verwaltungen zun{\"a}chst auf einzelne Instrumente des Wissensmanagements zur{\"u}ckgreifen, um ihre Arbeit mit begrenztem Aufwand zu verbessern.}, language = {de} } @article{WewerFischer2019, author = {Wewer, G{\"o}ttrik and Fischer, Caroline}, title = {Wissensmanagement}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {653 -- 664}, year = {2019}, language = {de} } @article{WegmannEvequoz2019, author = {Wegmann, Simone and Evequoz, Aurelien}, title = {Legislative functions in newly democratised countries: the use of parliamentary questions in Kenya and Zambia}, series = {The Journal of Legislative Studies}, volume = {25}, journal = {The Journal of Legislative Studies}, number = {4}, publisher = {Routledge, Taylor \& Francis Group}, address = {Abingdon}, issn = {1357-2334}, doi = {10.1080/13572334.2019.1697057}, pages = {443 -- 465}, year = {2019}, abstract = {A large literature exists examining the functions of legislatures and the behaviour of MPs in established democracies. But little efforts have been made to observe how MPs behave in new democratic assemblies. This article seeks to address this shortcoming through an exploration of the use of parliamentary questions in two new democracies: Kenya and Zambia. Analysing an innovative dataset we offer one of the few attempts to directly measure legislative behaviour in new democracies. We examine how the factors found in the literature on parliamentary questions in liberal democracies react to this shift of context and to what degree legislatures in these countries fulfil their core functions. Results show that opposition MPs are not necessarily among the most active but that electoral incentives such as the margin by which MPs have won their seats or the number of voters they represent explain the use and content of parliamentary questions.}, language = {en} } @phdthesis{Weber2019, author = {Weber, Marie-Christin}, title = {Performance Enhancing Strategies in Different Negotiation Phases}, publisher = {Kovac}, address = {Hamburg}, isbn = {978-3-339-10946-0}, school = {Universit{\"a}t Potsdam}, pages = {78}, year = {2019}, abstract = {The present dissertation investigates profit-maximizing behavior in different phases of the negotiation process. Over the last decades, research dealt in detail with behavior of negotiation actors with the aim of identifying performance enhancing factors. The majority of those studies focused on behavior within the main negotiation phase. This work, however, considers phases which are, so far, underrepresented in research but show an impact on the negotiation process and outcome. Those phases are the pre-negotiation, the first offer, and the main negotiation phase which is further divided by breaks into several rounds. Within these phases, traits of behavior are analyzed that can be used strategically in order to impact the negotiation outcome. The dissertation contains three papers, each one dealing with a specific strategy within one phase. The first paper investigates communication behavior in the pre-negotiation phase. Content analysis of a negotiation experiment shows that the employment of positive communication elements such as the generation of enthusiasm for an upcoming project results in an increase of agreements on entering a negotiation and also leads to a higher willingness to make concessions. The second paper explores the impact of a semantic first anchor, which does not contain a specific number but only gives a numerical direction, on the opponent's concession behavior and the final outcome. By means of two scenario-based questionnaires and a negotiation experiment it is demonstrated that semantic offers reveal an anchoring effect and lead to better negotiation outcomes. The third paper deals with the introduction of breaks and their effect on the following negotiation process. Therefore, content and outcome of another negotiation experiment are investigated. The analysis shows that breaks evoke a dominant impression but can negatively impact the atmosphere and thereby also the outcome. Finally, the gathered insights are brought together and discussed. The dissertation closes with implications for practice, limitations of the work, and ideas for future research.}, language = {en} } @misc{WeberTiefenbacherGronau2019, author = {Weber, Edzard and Tiefenbacher, Anselm and Gronau, Norbert}, title = {Need for standardization and systematization of test data for job-shop scheduling}, series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {134}, issn = {1867-5808}, doi = {10.25932/publishup-47222}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-472229}, pages = {23}, year = {2019}, abstract = {The development of new and better optimization and approximation methods for Job Shop Scheduling Problems (JSP) uses simulations to compare their performance. The test data required for this has an uncertain influence on the simulation results, because the feasable search space can be changed drastically by small variations of the initial problem model. Methods could benefit from this to varying degrees. This speaks in favor of defining standardized and reusable test data for JSP problem classes, which in turn requires a systematic describability of the test data in order to be able to compile problem adequate data sets. This article looks at the test data used for comparing methods by literature review. It also shows how and why the differences in test data have to be taken into account. From this, corresponding challenges are derived which the management of test data must face in the context of JSP research. Keywords}, language = {en} } @article{WeberTiefenbacherGronau2019, author = {Weber, Edzard and Tiefenbacher, Anselm and Gronau, Norbert}, title = {Need for Standardization and Systematization of Test Data for Job-Shop Scheduling}, series = {Data}, volume = {4}, journal = {Data}, number = {1}, publisher = {MDPI}, address = {Basel}, issn = {2306-5729}, doi = {10.3390/data4010032}, pages = {21}, year = {2019}, abstract = {The development of new and better optimization and approximation methods for Job Shop Scheduling Problems (JSP) uses simulations to compare their performance. The test data required for this has an uncertain influence on the simulation results, because the feasable search space can be changed drastically by small variations of the initial problem model. Methods could benefit from this to varying degrees. This speaks in favor of defining standardized and reusable test data for JSP problem classes, which in turn requires a systematic describability of the test data in order to be able to compile problem adequate data sets. This article looks at the test data used for comparing methods by literature review. It also shows how and why the differences in test data have to be taken into account. From this, corresponding challenges are derived which the management of test data must face in the context of JSP research.}, language = {en} } @phdthesis{Vorholt2019, author = {Vorholt, Dominik}, title = {Konkurrenzausschluss bei deutschen Wirtschaftsverb{\"a}nden}, publisher = {Lit}, address = {Berlin}, isbn = {978-3-64314-296-2}, school = {Universit{\"a}t Potsdam}, pages = {231}, year = {2019}, abstract = {Die deutschen Wirtschaftsverb{\"a}nde geraten zunehmend unter Konkurrenzdruck. Immer mehr Verb{\"a}nde werben um dieselbe Mitgliederklientel und haben einen {\"a}hnlichen Themenzuschnitt. Dar{\"u}ber hinaus betreiben immer mehr Mitgliedsunternehmen eigene politische Interessenvertretung. Die vorliegende Studie untersucht auf der Grundlage des aus der Evolutionsbiologie stammenden Population Ecology-Ansatzes, wie die Verb{\"a}nde mit dieser Konkurrenz umgehen.}, language = {de} } @article{VoethHerbstHaggenmuelleretal.2019, author = {Voeth, Markus and Herbst, Uta and Haggenm{\"u}ller, Sandra and Weber, Marie-Christin}, title = {Wie verhandeln deutsche Manager?}, series = {Zeitschrift f{\"u}r Konfliktmanagement}, volume = {23}, journal = {Zeitschrift f{\"u}r Konfliktmanagement}, number = {1}, publisher = {Dr. Otto Schmidt}, address = {K{\"o}ln}, doi = {10.9785/zkm-2020-230107}, pages = {21 -- 24}, year = {2019}, language = {de} } @misc{Victor2019, type = {Master Thesis}, author = {Victor, Vincent}, title = {The Role of Bargaining Power}, series = {Potsdam Economic Papers}, journal = {Potsdam Economic Papers}, number = {6}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-449-4}, issn = {2197-8069}, doi = {10.25932/publishup-42068}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-420689}, school = {Universit{\"a}t Potsdam}, year = {2019}, abstract = {Neoclassical theory omits the role of bargaining power in the determination of wages. As a result, the importance of changes in the bargaining position for the development of income shares in the last decades is underestimated. This paper presents a theoretical argument why collective bargaining power is a main determinant of workers' share of income and how its decline contributed to the severe changes in the distribution of income since the 1980s. In order to confirm this hypothesis, a panel data regression analysis is performed that suggests that unions significantly influence the distribution of income in developed countries.}, language = {en} } @misc{TiberiusLisiecki2019, author = {Tiberius, Victor and Lisiecki, Laura}, title = {Stock Price Forecast Accuracy and Recommendation Profitability of Financial Magazines}, series = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {118}, issn = {1867-5808}, doi = {10.25932/publishup-44108}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-441081}, pages = {10}, year = {2019}, abstract = {In this study, we analyze the forecast accuracy and profitability of buy recommendations published in five major German financial magazines for private households based on fundamental analysis. The results show a high average forecast accuracy but with a very high standard deviation, which indicates poor forecast accuracy with regard to individual stocks. The recommendation profitability slightly exceeds the performance of the MSCI World index. Considering the involved risk, which is represented by a high standard deviation, the excess returns appear to be insufficient.}, language = {en} } @article{TiberiusLisiecki2019, author = {Tiberius, Victor and Lisiecki, Laura}, title = {Stock Price Forecast Accuracy and Recommendation Profitability of Financial Magazines}, series = {International Journal of Financial Studies}, journal = {International Journal of Financial Studies}, number = {4}, edition = {7}, publisher = {MDPI}, address = {Basel}, issn = {2227-7072}, doi = {10.3390/ijfs7040058}, pages = {8}, year = {2019}, abstract = {In this study, we analyze the forecast accuracy and profitability of buy recommendations published in five major German financial magazines for private households based on fundamental analysis. The results show a high average forecast accuracy but with a very high standard deviation, which indicates poor forecast accuracy with regard to individual stocks. The recommendation profitability slightly exceeds the performance of the MSCI World index. Considering the involved risk, which is represented by a high standard deviation, the excess returns appear to be insufficient.}, language = {en} } @misc{Tiberius2019, author = {Tiberius, Victor}, title = {Scenarios in the strategy process}, number = {119}, issn = {1867-5808}, doi = {10.25932/publishup-44290}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-442907}, pages = {16}, year = {2019}, abstract = {This paper challenges the solely rational view of the scenario technique as a strategy and foresight tool designed to cope with uncertainty by considering multiple possible future states. The paper employs an affordance-based view that allows for the identification and structuring of hidden, emergent attributes of the scenario technique beyond the intended ones. The suggested framework distinguishes between affordances (1) that are intended by the organization and relate to its goals, (2) that emergently generate organizational benefits, and (3) that do not relate to organizational but individual interests. Also, constraints in the use of scenarios are discussed. Affordance theory's specific lens shows that the emergence of such attributes depends on the users' specific intentions.}, language = {en} } @article{Tiberius2019, author = {Tiberius, Victor}, title = {Scenarios in the strategy process}, series = {European Journal of Futures Research}, volume = {7}, journal = {European Journal of Futures Research}, publisher = {Springer}, address = {Heidelberg}, issn = {2195-2248}, doi = {10.1186/s40309-019-0160-5}, pages = {14}, year = {2019}, abstract = {This paper challenges the solely rational view of the scenario technique as a strategy and foresight tool designed to cope with uncertainty by considering multiple possible future states. The paper employs an affordance-based view that allows for the identification and structuring of hidden, emergent attributes of the scenario technique beyond the intended ones. The suggested framework distinguishes between affordances (1) that are intended by the organization and relate to its goals, (2) that emergently generate organizational benefits, and (3) that do not relate to organizational but individual interests. Also, constraints in the use of scenarios are discussed. Affordance theory's specific lens shows that the emergence of such attributes depends on the users' specific intentions.}, language = {en} } @techreport{SultanowKochCox2019, author = {Sultanow, Eldar and Koch, Christian and Cox, Sean}, title = {Collatz Sequences in the Light of Graph Theory}, edition = {2nd version}, doi = {10.25932/publishup-43741}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-437416}, pages = {21}, year = {2019}, abstract = {The Collatz conjecture is a number theoretical problem, which has puzzled countless researchers using myriad approaches. Presently, there are scarcely any methodologies to describe and treat the problem from the perspective of the Algebraic Theory of Automata. Such an approach is promising with respect to facilitating the comprehension of the Collatz sequence's "mechanics". The systematic technique of a state machine is both simpler and can fully be described by the use of algebraic means. The current gap in research forms the motivation behind the present contribution. The present authors are convinced that exploring the Collatz conjecture in an algebraic manner, relying on findings and fundamentals of Graph Theory and Automata Theory, will simplify the problem as a whole.}, language = {en} } @techreport{SultanowKochCox2019, author = {Sultanow, Eldar and Koch, Christian and Cox, Sean}, title = {Collatz Sequences in the Light of Graph Theory}, doi = {10.25932/publishup-43008}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-430089}, pages = {15}, year = {2019}, abstract = {The Collatz conjecture is a number theoretical problem, which has puzzled countless researchers using myriad approaches. Presently, there are scarcely any methodologies to describe and treat the problem from the perspective of the Algebraic Theory of Automata. Such an approach is promising with respect to facilitating the comprehension of the Collatz sequences "mechanics". The systematic technique of a state machine is both simpler and can fully be described by the use of algebraic means. The current gap in research forms the motivation behind the present contribution. The present authors are convinced that exploring the Collatz conjecture in an algebraic manner, relying on findings and fundamentals of Graph Theory and Automata Theory, will simplify the problem as a whole.}, language = {en} } @article{Seyfried2019, author = {Seyfried, Markus}, title = {Evaluation von Verwaltungsreformen}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {729 -- 738}, year = {2019}, language = {de} } @article{SchuefflerThimHaaseetal.2019, author = {Sch{\"u}ffler, Arnulf and Thim, Christof and Haase, Jennifer and Gronau, Norbert and Kluge, Annette}, title = {Willentliches Vergessen}, series = {Gruppe. Interaktion. Organisation. Zeitschrift f{\"u}r Angewandte Organisationspsychologie (GIO)}, volume = {50}, journal = {Gruppe. Interaktion. Organisation. Zeitschrift f{\"u}r Angewandte Organisationspsychologie (GIO)}, number = {2}, publisher = {Springer}, address = {Wiesbaden}, issn = {2366-6145}, doi = {10.1007/s11612-019-00466-0}, pages = {197 -- 209}, year = {2019}, abstract = {Dieser Beitrag im Journal Gruppe. Interaktion. Organisation. stellt dar, wie willentliches Vergessen die Anpassung an notwendige Ver{\"a}nderungen f{\"u}r Individuen, Gruppen und Organisationen verbessert und wie willentliches Vergessen bewusst und gezielt gestaltet werden kann. Damit Verhalten in Folge einer notwendigen Ver{\"a}nderung angepasst wird, reicht es nicht aus, dass Menschen wissen was zu tun ist, willens und in der Lage sind ihr Verhalten zu ver{\"a}ndern. Eine Ver{\"a}nderung gelingt nur dann, wenn nur noch das neue Verhalten zur Anwendung kommt und nicht mehr das Alte, wenn das alte Verhalten vergessen wird. Der notwendige Prozess des willentlichen Vergessens ist durch Entfernen von Hinweisreizen, die die Erinnerung des zu Vergessenden und durch Platzierung von Hinweisreizen, die die Aktivierung des Neuen ausl{\"o}sen, gestaltbar. Der vorliegende Beitrag stellt die f{\"o}rderliche Wirkung von Hinweisreizen auf willentliches Vergessen dar, stellt sie im Rahmen des Berichts einer experimentellen Studie unter Beweis und gibt praktische Implikationen, wie f{\"u}r Individuen, Gruppen und Organisationen willentliches Vergessen gestaltet werden kann.}, language = {de} } @article{SchosserStroebele2019, author = {Schosser, Josef and Str{\"o}bele, Heiko}, title = {What is the value of Facebook?}, series = {Journal of risk finance}, volume = {20}, journal = {Journal of risk finance}, number = {3}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {1526-5943}, doi = {10.1108/JRF-05-2018-0069}, pages = {267 -- 290}, year = {2019}, abstract = {On May 17, 2012, the social networking company Facebook Inc. fixes its initial public offering (IPO) price at \$38.00 a share. Over the next couple of months, contrary to expectations raised by previous IPOs, the stock price crashes more than 50 per cent. Immediately, the question arises whether the issuer's or the stock market's pricing of the share are in line with the firm's fundamentals. Thus, the purpose of this paper is to determine the company value in close proximity to the date of IPO.}, language = {en} } @article{SchmeissHoelzleTech2019, author = {Schmeiss, Jessica and H{\"o}lzle, Katharina and Tech, Robin P. G.}, title = {Designing Governance Mechanisms in Platform Ecosystems: Addressing the Paradox of Openness through Blockchain Technology}, series = {California Management Review}, volume = {62}, journal = {California Management Review}, number = {1}, publisher = {Sage Publ.}, address = {Thousand Oaks}, issn = {0008-1256}, doi = {10.1177/0008125619883618}, pages = {121 -- 143}, year = {2019}, abstract = {The paradox of openness is inherent to all platform ecosystems-the tension in enabling maximum openness to create joint innovation while guaranteeing value capturing for all actors. Governance mechanisms to solve this paradox are embedded into the technical architecture of the platform, addressing the dimensions of access, control, and incentives. Blockchain technology offers unique ways to design novel governance mechanisms through the standardization of interactions. However, the design of such an architecture requires careful consideration of the cost associated with it.}, language = {en} } @phdthesis{Schmeiss2019, author = {Schmeiss, Jessica}, title = {Designing value architectures for emerging technologies}, school = {Universit{\"a}t Potsdam}, pages = {135}, year = {2019}, abstract = {The business model has emerged as a construct to understand how firms drive innovation through emerging technologies. It is defined as the 'architecture of the firm's value creation, delivery and appropriation mechanisms' (Foss \& Saebi, 2018, p. 5). The architecture is characterized by complex functional interrelations between activities that are conducted by various actors, some within and some outside of the firm. In other words, a firm's value architecture is embedded within a wider system of actors that all contribute to the output of the value architecture. The question of what drives innovation within this system and how the firm can shape and navigate this innovation is an essential question within innova- tion management research. This dissertation is a compendium of four individual research articles that examine how the design of a firm's value architecture can fa- cilitate system-wide innovation in the context of Artificial Intelligence and Block- chain Technology. The first article studies how firms use Blockchain Technology to design a governance infrastructure that enables innovation within a platform ecosystem. The findings propose a framework for blockchain-enabled platform ecosystems that address the essential problem of opening the platform to allow for innovation while also ensuring that all actors get to capture their share of the value. The second article analyzes how German Artificial Intelligence startups design their business models. It identifies three distinct types of startup with dif- ferent underlying business models. The third article aims to understand the role of a firm's value architecture during the socio-technical transition process of Arti- ficial Intelligence. It identifies three distinct ways in which Artificial Intelligence startups create a shared understanding of the technology. The last article exam- ines how corporate venture capital units configure value-adding services for their venture portfolios. It derives a taxonomy of different corporate venture capital types, driven by different strategic motivations. Ultimately, this dissertation provides novel empirical insights into how a firm's value architecture determines it's role within a wider system of actors and how that role enables the firm to facilitate innovation. In that way, it contributes to both business model and innovation management literature.}, language = {en} } @article{SchaanSchulzNuraydinetal.2019, author = {Schaan, Luca and Schulz, Andre and Nuraydin, Sevim and Bergert, Cora and Hilger, Annett and Rach, Hannah and Hechler, Tanja}, title = {Interoceptive accuracy, emotion recognition, and emotion regulation in preschool children}, series = {International journal of psychophysiology}, volume = {138}, journal = {International journal of psychophysiology}, publisher = {Elsevier}, address = {Amsterdam}, issn = {0167-8760}, doi = {10.1016/j.ijpsycho.2019.02.001}, pages = {47 -- 56}, year = {2019}, abstract = {Little is known about the conscious experience of internal bodily sensations in preschool-aged children. Given that preschoolers are in the most rapid phase of brain development, and display profound emotional development, it was the aim of the present study to establish an adapted interoceptive accuracy paradigm and to investigate associations between sociodemographic (age, sex) and emotional variables with interoceptive accuracy. Forty-nine children (aged 4-6 years) completed the jumping jack paradigm (JJP), a heartbeat tracking paradigm, which includes a noninvasive physical perturbation via performing jumping jacks for 10 s. An interoceptive accuracy score was based on the comparison between self-reported and objectively recorded heart rate prior to and after completion of jumping jacks. Children also completed validated measures for emotion recognition and emotion regulation. Children's objectively recorded heart rate significantly increased after the JJP by 20 bpm on average. There was a positive relationship between reactivity on self-reported heart rate and objectively recorded heart rate increase. The derived scores for interoceptive accuracy increased with age, suggesting older children to report more self-reported heart rate change than objectively recorded, but were unrelated to children's sex or BMI. While emotion recognition and regulation significantly increased with age, the interoceptive accuracy score was unrelated to emotion recognition, but marginally associated to emotion regulation. Children with higher interoceptive accuracy score (i.e., self-reporting more heart rate change than objectively recorded) received lower emotion regulation score. The present study is the first to depict a novel behavioral paradigm to assess interoceptive accuracy in preschool-aged children.}, language = {en} } @phdthesis{Rose2019, author = {Rose, Robert}, title = {Leading for team-level creativity and innovation}, school = {Universit{\"a}t Potsdam}, pages = {177}, year = {2019}, language = {en} } @phdthesis{Rohde2019, author = {Rohde, Alexander}, title = {Public Procurement in the European Union}, series = {Schriften zum europ{\"a}ischen Management}, journal = {Schriften zum europ{\"a}ischen Management}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-658-28072-7}, school = {Universit{\"a}t Potsdam}, pages = {279}, year = {2019}, abstract = {Alexander Rhode investigates performance-oriented measures of Contracting Authorities in public tenders conducted within the EU. He finds that Contracting Authorities can improve their performance and attract more suppliers by publishing (as precise as possible) starting prices in the beginning of a tender. First, he reports that compared with private-sector negotiations, starting prices do not create entry barriers in public procurement. Second, he finds that increased numerical precision of starting prices is linearly correlated with better performance and a higher number of bids. In public procurement, suppliers tend to attribute increased credibility to precise starting prices which reduces their (perceived) entry risks.}, language = {en} } @article{RingelingReichard2019, author = {Ringeling, Arthur and Reichard, Christoph}, title = {Some Reflections on the Development of Educaton for Public Administration in Europe}, series = {Public Administration in Europe : The Contribution of EGPA}, journal = {Public Administration in Europe : The Contribution of EGPA}, publisher = {Springer}, address = {Cham}, isbn = {978-3-319-92855-5}, pages = {203 -- 212}, year = {2019}, language = {en} } @article{ReichardVeitWewer2019, author = {Reichard, Christoph and Veit, Sylvia and Wewer, G{\"o}ttrik}, title = {Verwaltungsreform - eine Daueraufgabe}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {1 -- 13}, year = {2019}, language = {de} } @article{ReichardRoeber2019, author = {Reichard, Christoph and R{\"o}ber, Manfred}, title = {Ausbildung, Rekrutierung und Personalentwicklung}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {395 -- 405}, year = {2019}, language = {de} } @article{ReichardRoeber2019, author = {Reichard, Christoph and R{\"o}ber, Manfred}, title = {Organisationspolitische Optionen f{\"u}r {\"o}ffentliche Aufgaben - Verselbst{\"a}ndigung, Auslagerung und Privatisierung}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {263 -- 274}, year = {2019}, language = {de} } @article{Reichard2019, author = {Reichard, Christoph}, title = {Personalmanagement}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {385 -- 394}, year = {2019}, language = {de} } @article{ProellerAdam2019, author = {Proeller, Isabella and Adam, Jan P.}, title = {Organisationsreformen}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {305 -- 317}, year = {2019}, language = {de} } @article{KuhlmannBogumil2019, author = {Kuhlmann, Sabine and Bogumil, J{\"o}rg}, title = {Neo-Weberianischer Staat}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {139 -- 151}, year = {2019}, language = {de} } @article{Kuhlmann2019, author = {Kuhlmann, Sabine}, title = {Dezentralisierung, Kommunalisierung, Regionalisierung}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {239 -- 250}, year = {2019}, language = {de} } @article{Kuhlmann2019, author = {Kuhlmann, Sabine}, title = {Verwaltungstraditionen und Verwaltungssysteme im Vergleich}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {39 -- 49}, year = {2019}, language = {de} } @article{Knobloch2019, author = {Knobloch, J{\"o}rn}, title = {Die Identit{\"a}ten des Populismus}, series = {Politische Kulturforschung reloaded ; neue Theorien, Methoden und Ergebnisse}, journal = {Politische Kulturforschung reloaded ; neue Theorien, Methoden und Ergebnisse}, publisher = {transcript}, address = {Bielefeld}, isbn = {978-3-8394-4747-5}, pages = {248}, year = {2019}, abstract = {Die Prozesse kultureller Transformation in den gegenw{\"a}rtigen Demokratien lassen sich mit den traditionellen Ans{\"a}tzen der politischen Kulturforschung, bei denen vor allem politische Pr{\"a}ferenzen untersucht werden, nicht mehr ad{\"a}quat erfassen. Um die Wirksamkeit kultureller Dispositionen der Wahrnehmung und Beurteilung des Politischen sowie politischen Entscheidens und Handelns heute verstehen und analysieren zu k{\"o}nnen, bedarf es neuer Konzepte. Dieser Band versammelt Beitr{\"a}ge mit Befunden aktueller Forschung zu den politischen Dimensionen von Kultur und den kulturellen Dimensionen von Politik sowie mit innovativen theoretischen, programmatischen und methodischen Ans{\"a}tzen.}, language = {de} } @article{KearneyShemlavanKnippenbergetal.2019, author = {Kearney, Eric and Shemla, Meir and van Knippenberg, Daan and Scholz, Florian A.}, title = {A paradox perspective on the interactive effects of visionary and empowering leadership}, series = {Organizational Behavior and Human Decision Processes}, volume = {155}, journal = {Organizational Behavior and Human Decision Processes}, publisher = {Elsevier}, address = {San Diego}, issn = {0749-5978}, doi = {10.1016/j.obhdp.2019.01.001}, pages = {20 -- 30}, year = {2019}, abstract = {In a multi-source, lagged design field study of 197 leader-follower dyads, we test a model that predicts positive interactive effects of visionary and empowering leadership on follower performance. Based on the paradox perspective, we argue that visionary and empowering leadership are synergistic in that their combination enables leaders to address a key paradox inherent to leader behavior identified by Waldman and Bowen (2016): Maintaining control while simultaneously letting go of control. We argue that visionary leadership addresses the former and empowering leadership addresses the latter pole of this pair of opposites. Hence, in line with paradox thinking, we posit that leaders will engender more positive effects on follower performance when they enact visionary and empowering leadership behaviors simultaneously and adopt a "both-and" approach, rather than focus on one of these behaviors without the other. Our results support our hypothesized interactive effect of visionary and empowering leadership on goal clarity, as well as a conditional indirect effect such that goal clarity mediates the interactive effect of visionary and empowering leadership on individual follower performance.}, language = {en} } @techreport{KauffmannNastansky2019, type = {Working Paper}, author = {Kauffmann, Albrecht and Nastansky, Andreas}, title = {Explorative Analyse der Preise von Einfamilienh{\"a}usern und Eigentumswohnungen in Deutschland}, series = {Statistische Diskussionsbeitr{\"a}ge}, journal = {Statistische Diskussionsbeitr{\"a}ge}, number = {52}, doi = {10.25932/publishup-42926}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-429266}, pages = {47}, year = {2019}, abstract = {Untersucht werden die von BulwienGesa erhobenen und aufbereiteten jahresdurchschnittlichen Wiederverkaufspreise von Eigentumswohnungen und Einfamilienh{\"a}usern in 401 kreisfreien St{\"a}dten und Landkreisen f{\"u}r die Jahre 2004-2017. Dabei zeigt sich eine Zunahme der regionalen Streuung im Zeitverlauf vor allem in der auf die Finanzkrise 2007-2009 folgenden Zeit. Im Durchschnitt der Regionen (Landkreise und kreisfreie St{\"a}dte) steigen die Preise; sie entwickeln sich aber regional stark unterschiedlich (in manchen Regionen stagnieren sie oder sind gefallen). Dies f{\"u}hrt auch zur Zunahme der Variationskoeffizienten, also der relativen Streuung der regionalen Preise. Dies deutet auf eine Zunahme der regionalen Disparit{\"a}ten in der Bundesrepublik Deutschland. Besondere Divergenzen zeigen sich zwischen den alten und den neuen Bundesl{\"a}ndern, wie auch zwischen prosperierenden kreisfreien St{\"a}dten und deren Umland und {\"o}konomisch schw{\"a}cheren St{\"a}dten und Landkreisen.}, language = {de} } @book{Juchler2019, author = {Juchler, Ingo}, title = {1989 in Berlin}, publisher = {bebra}, address = {Berlin}, isbn = {978-3-8148-0236-7}, pages = {128}, year = {2019}, abstract = {Als Hauptstadt der DDR war Ost-Berlin ein wichtiges Zentrum der Friedlichen Revolution von 1989. Ingo Juchler nimmt die Leserinnen und Leser mit zu den zentralen Schaupl{\"a}tzen der Ereignisse, wobei er den Bogen vom 17. Juni 1953 {\"u}ber die Protestbewegung der 1970er Jahre bis hin zu den Demonstrationen im Herbst 1989 und den Ereignissen rund um den Mauerfall schl{\"a}gt. Informative Texte zu den Hintergr{\"u}nden, zahlreiche Abbildungen und eine {\"U}bersichtskarte machen das Buch zu einem anschaulichen Zeitreisef{\"u}hrer in die j{\"u}ngere deutsche Geschichte.}, language = {de} } @article{Jann2019, author = {Jann, Werner}, title = {Verwaltungswissenschaft, Policy-Forschung und Managementlehre}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {27 -- 37}, year = {2019}, language = {de} } @article{Jann2019, author = {Jann, Werner}, title = {Neues Steuerungsmodell}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {127 -- 138}, year = {2019}, language = {de} } @article{HoelzleRhinow2019, author = {H{\"o}lzle, Katharina and Rhinow, Holger}, title = {The Dilemmas of Design Thinking in Innovation Projects}, series = {Project Management Journal}, volume = {50}, journal = {Project Management Journal}, number = {4}, publisher = {Sage Publ.}, address = {Thousand Oaks}, issn = {8756-9728}, doi = {10.1177/8756972819853129}, pages = {418 -- 430}, year = {2019}, abstract = {Organizations have discovered Design Thinking as a promising framework or language for innovation-focused project teamwork. The goal is to develop new products and services by being customer-centric and working iteratively and in an interdisciplinary way, using specific working principles and methods to create a common language among all stakeholders. The empirical results in this article show that Design Thinking teamwork is different from other forms of teamwork. The difference in Design Thinking team-based project work is that the teams go through a specific learning process that poses individual challenges but also provides the individual with experience-based learning. We show that teams going through this learning process repeatedly find themselves in seemingly insolvable conflicts-so called structural dilemmas-within the framework of project deadlines and under the influence of strategic guidelines of the organization. We explore these structural dilemmas and develop ways to overcome them.}, language = {en} } @misc{HickmannPartzschPattbergetal.2019, author = {Hickmann, Thomas and Partzsch, Lena and Pattberg, Philipp H. and Weiland, Sabine}, title = {Introduction}, series = {The Anthropocene Debate and Political Science}, journal = {The Anthropocene Debate and Political Science}, number = {1}, publisher = {Routledge}, address = {London}, isbn = {978-1-351-17412-1}, doi = {10.4324/9781351174121}, pages = {1 -- 12}, year = {2019}, abstract = {Over the past decades, it has become more and more obvious that ongoing globalisation processes have substantial impacts on the natural environment. Studies reveal that intensified global economic relations have caused or accelerated dramatic changes in the Earth system, defined as the sum of our planet's interacting physical, chemical, biological and human processes (Schellnhuber et al. 2004). Climate change, biodiversity loss, disrupted biogeochemical cycles, and land degradation are often cited as emblematic problems of global environmental change (Rockstr{\"o}m et al. 2009; Steffen et al. 2015). In this context, the term Anthropocene has lately received widespread attention and gained some prominence in the academic literature}, language = {en} } @misc{HeuerOrland2019, author = {Heuer, Leonie and Orland, Andreas}, title = {Cooperation in the Prisoner's Dilemma}, series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {107}, issn = {1867-5808}, doi = {10.25932/publishup-43592}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-435929}, pages = {9}, year = {2019}, abstract = {Cooperation is — despite not being predicted by game theory — a widely documented aspect of human behaviour in Prisoner's Dilemma (PD) situations. This article presents a comparison between subjects restricted to playing pure strategies and subjects allowed to play mixed strategies in a one-shot symmetric PD laboratory experiment. Subjects interact with 10 other subjects and take their decisions all at once. Because subjects in the mixed-strategy treatment group are allowed to condition their level of cooperation more precisely on their beliefs about their counterparts' level of cooperation, we predicted the cooperation rate in the mixed-strategy treatment group to be higher than in the pure-strategy control group. The results of our experiment reject our prediction: even after controlling for beliefs about the other subjects' level of cooperation, we find that cooperation in the mixed-strategy group is lower than in the pure-strategy group. We also find, however, that subjects in the mixedstrategy group condition their cooperative behaviour more closely on their beliefs than in the pure-strategy group. In the mixed-strategy group, most subjects choose intermediate levels of cooperation.}, language = {en} } @article{HeuerOrland2019, author = {Heuer, Leonie and Orland, Andreas}, title = {Cooperation in the Prisoner's Dilemma}, series = {Royal Society Open Science}, volume = {6}, journal = {Royal Society Open Science}, publisher = {Royal Soc. Publ.}, address = {London}, issn = {2054-5703}, doi = {10.1098/rsos.182142}, pages = {9}, year = {2019}, abstract = {Cooperation is — despite not being predicted by game theory — a widely documented aspect of human behaviour in Prisoner's Dilemma (PD) situations. This article presents a comparison between subjects restricted to playing pure strategies and subjects allowed to play mixed strategies in a one-shot symmetric PD laboratory experiment. Subjects interact with 10 other subjects and take their decisions all at once. Because subjects in the mixed-strategy treatment group are allowed to condition their level of cooperation more precisely on their beliefs about their counterparts' level of cooperation, we predicted the cooperation rate in the mixed-strategy treatment group to be higher than in the pure-strategy control group. The results of our experiment reject our prediction: even after controlling for beliefs about the other subjects' level of cooperation, we find that cooperation in the mixed-strategy group is lower than in the pure-strategy group. We also find, however, that subjects in the mixedstrategy group condition their cooperative behaviour more closely on their beliefs than in the pure-strategy group. In the mixed-strategy group, most subjects choose intermediate levels of cooperation.}, language = {en} } @phdthesis{Henike2019, author = {Henike, Tassilo}, title = {Cognition and entrepreneurial business modelling}, school = {Universit{\"a}t Potsdam}, pages = {150}, year = {2019}, abstract = {Although the search for promising business models (BMs) is crucial for every profit-oriented venture, searching for those challenges in particular entrepreneurs. Limited resources, missing expertise and absolute uncertainty call entrepreneurs to strongly rely on their cognition in searching for a promising BM. However, as prior studies have examined cognitive search activities in isolation and neglected cognitive differences, explanations of how cognitive factors affect the BM process and outcomes are thus far insufficient. Addressing the overall question of how BMs emerge, the dissertation contributes to the cognitive perspective in entrepreneurship and BM research. Building on the dual-process theory from cognitive psychology, the micro-foundations of managerial decision-making and insights from framing literature, this dissertation explicitly investigates the impacts of different cognitive dispositions, search activities and visual framing effects. The core assumption is that cognitive dispositions and entrepreneurs' searches for information determine their BM decision-making. Furthermore, BM visualisations have become popular instruments with which to explain and manage today's complex business interactions. As they abstract from reality, they can also unfold impacts on the cognitive processes. This dissertation offers new explanations to these aspects and consists of three studies and one reflective article. The first study explores the impacts of differences in search activities and cognitive dispositions in a qualitative study with 70 entrepreneurship students. The second qualitative study explores the cognitive impacts of 103 BM visualisations. Third, a quantitative PLS-SEM experiment with 197 entrepreneurs illuminates the link between BM visualisations and cognition. The reflective article expresses the results' meaning for the teaching of BMs. In sum, the studies have resulted in a new theory of stabilising factors explaining how cognitive dispositions, search activities and visual framing determine entrepreneurs' decisions to imitate or deviate from existing BMs. It indicates that the decision depends on the context-dependent strategic orientation and cognitive disposition-dependent cognitive safety, that is the correspondence between characteristics of cognitive dispositions and search activities. Moreover, the studies identified five visual framing effects that are independent of cognitive dispositions and prior experiences. This provides fertile contributions to the literature on BM methods and how BM visualisations affect decisions. Most importantly, BM visualisations provide an emotionally stabilising function to rational entrepreneurs, a cognitively stabilising function to experiential participants and do not affect indifferent participants in general.}, language = {en} } @article{GuskeJacobHirschnitzGarbersetal.2019, author = {Guske, Anna-Lena and Jacob, Klaus and Hirschnitz-Garbers, Martin and Peuckert, Jan and Schridde, Stefan and Stinner, Sven and Wolff, Franziska and Zahrnt, Dominik and Ziesemer, Florence}, title = {Stories that Change Our World?}, series = {Sustainability}, volume = {11}, journal = {Sustainability}, number = {21}, publisher = {MDPI}, address = {Basel}, issn = {2071-1050}, doi = {10.3390/su11216163}, pages = {14}, year = {2019}, abstract = {Narratives are shaping our understanding of the world. They convey values and norms and point to desirable future developments. In this way, they justify and legitimize political actions and social practices. Once a narrative has emerged and this world view is supported by broad societal groups, narratives can provide powerful momentum to trigger innovation and changes in the course of action. Narratives, however, are not necessarily based on evidence and precise categories, but can instead be vague and ambiguous in order to be acceptable and attractive to different actors. However, the more open and inclusive a narrative is, the less impact can be expected. We investigate whether there is a shared narrative in research for the sustainable economy and how this can be evaluated in terms of its potential societal impact. The paper carves out the visions for the future that have been underlying the research projects conducted within the German Federal Ministry of Education and Research (BMBF) funding programme "The Sustainable Economy". It then analyzes whether these visions are compatible with narratives dominating societal discourse on the sustainable economy, and concludes how the use of visions and narratives in research can contribute to fostering societal transformations.}, language = {en} } @article{Fuhr2019, author = {Fuhr, Harald}, title = {Verwaltung und Wicked Problems}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {191 -- 200}, year = {2019}, language = {de} } @phdthesis{Fawaz2019, author = {Fawaz, Emadeldin}, title = {The interactive effect of visionary leadership and leader prototypicality on team outcomes}, school = {Universit{\"a}t Potsdam}, pages = {134}, year = {2019}, abstract = {A new model that links visionary leadership with team performance is postulated. It is proposed that leader prototypicality will negatively moderate the effect of visionary leadership on team goal monitoring and performance. This model underlines that teams will compensate for the less prototypicality of a visionary leader by engaging in more goal monitoring, which is a process that is conducive to team performance. A field study included 60 teams, 180 individuals, and 60 team leaders was conducted in Egypt. Parameters were collected on the individual level. Aggregation measures (rwg, ICC1 \& ICC2) were acceptable and the averages were calculated for each team. The proposed three-factor model exhibited a reasonable fit to the data, χ2(130) = 259.93, p-value0.01; CFI = 0.90; and RMSEA = 0.13). The hypothesized negative moderation effect of leader prototypicality on the relationship between visionary leadership and team goal monitoring was statistically significant (-0.16; s.e.= 0.06; t = -3.13; p <0.01; 95\% CI: -0.31, -0.07). Results showed a significant index of moderated mediation (-0.07; s.e.= 0.05; 95\% CI: -0.20, -0.01). As predicted, the indirect effect of visionary leadership on team performance mediated by team goal monitoring was more strongly positive when leader prototypicality was low (b = 0.27; s.e.= 0.16; 95\% CI: 0.04, 0.68), rather than high (b = 0.13; s.e.= 0.10; 95\% CI: 0.01, 0.45). A proposal for extending the dimensions of identity-based leadership is discussed. This dissertation makes four significant contributions to theory and research on leadership. First, the main contribution of this research lies in showing that visionary leadership is more strongly positively related to team performance when leader prototypicality is low, rather than high. Second, this dissertation provides a contribution toward overcoming the fragmentation in the leadership literature by desegregating the literature on visionary leadership and leader-team prototypicality. Third, team goal monitoring as a mechanism that explains the interactive effects of visionary leadership and leader prototypicality on team performance was identified. Fourth, this study tests the postulated research model in Egypt, a culture that has in the past received scant attention.}, language = {en} } @phdthesis{Doering2019, author = {D{\"o}ring, Matthias}, title = {The public encounter}, doi = {10.25932/publishup-50227}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-502276}, school = {Universit{\"a}t Potsdam}, pages = {xi, 115}, year = {2019}, abstract = {This thesis puts the citizen-state interaction at its center. Building on a comprehensive model incorporating various perspectives on this interaction, I derive selected research gaps. The three articles, comprising this thesis, tackle these gaps. A focal role plays the citizens' administrative literacy, the relevant competences and knowledge necessary to successfully interact with public organizations. The first article elaborates on the different dimensions of administrative literacy and develops a survey instrument to assess these. The second study shows that public employees change their behavior according to the competences that citizens display during public encounters. They treat citizens preferentially that are well prepared and able to persuade them of their application's potential. Thereby, they signal a higher success potential for bureaucratic success criteria which leads to the employees' cream-skimming behavior. The third article examines the dynamics of employees' communication strategies when recovering from a service failure. The study finds that different explanation strategies yield different effects on the client's frustration. While accepting the responsibility and explaining the reasons for a failure alleviates the frustration and anger, refusing the responsibility leads to no or even reinforcing effects on the client's frustration. The results emphasize the different dynamics that characterize the nature of citizen-state interactions and how they establish their short- and long-term outcomes.}, language = {en} } @phdthesis{Doering2019, author = {D{\"o}ring, Matthias}, title = {The public encounter - dynamics of citizen - state interactions}, school = {Universit{\"a}t Potsdam}, pages = {115}, year = {2019}, abstract = {This thesis puts the citizen-state interaction at its center. Building on a comprehensive model incorporating various perspectives on this interaction, I derive selected research gaps. The three articles, comprising this thesis, tackle these gaps. A focal role plays the citizens' administrative literacy, the relevant competences and knowledge necessary to successfully interact with public organizations. The first article elaborates on the different dimensions of administrative literacy and develops a survey instrument to assess these. The second study shows that public employees change their behavior according to the competences that citizens display during public encounters. They treat citizens preferentially that are well prepared and able to persuade them of their application's potential. Thereby, they signal a higher success potential for bureaucratic success criteria which leads to the employees' cream-skimming behavior. The third article examines the dynamics of employees' communication strategies when recovering from a service failure. The study finds that different explanation strategies yield different effects on the client's frustration. While accepting the responsibility and explaining the reasons for a failure alleviates the frustration and anger, refusing the responsibility leads to no or even reinforcing effects on the client's frustration. The results emphasize the different dynamics that characterize the nature of citizen-state interactions and how they establish their short- and long-term outcomes.}, language = {en} } @article{Demmke2019, author = {Demmke, Christoph}, title = {Reform der {\"o}ffentlichen Dienste im internationalen Vergleich}, series = {Handbuch zur Verwaltungsreform}, journal = {Handbuch zur Verwaltungsreform}, edition = {5., vollst{\"a}ndig {\"u}berarb. Aufl.}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-21562-0}, pages = {373 -- 383}, year = {2019}, language = {de} }