@article{MonodLissillourKoesteretal.2022,
  author    = {Monod, Emmanuel and Lissillour, Raphael and K{\"o}ster, Antonia and Jiayin, Qi},
  title     = {Does AI control or support?},
  series = {Journal of decision systems},
  volume    = {32},
  journal   = {Journal of decision systems},
  number    = {3},
  publisher = {Taylor \& Francis},
  address   = {Abingdon},
  issn      = {1246-0125},
  doi       = {10.1080/12460125.2022.2066051},
  pages     = {542 -- 565},
  year      = {2022},
  abstract  = {Many companies are currently investing in artificial intelligence (AI) because of its potential to increase customer satisfaction or financial performance. However, the success rates in implementing AI systems are low, partly due to technology-centric approaches that neglect work practices. This study draws on Bourdieu's theory of practice to highlight the potential power shift related to AI in customer relationship management, based on the concepts field, capital, and habitus. Two longitudinal case studies were conducted to understand the power shift related to AI implementation. These two AI systems were designed with the objective to support employees. However, subsequently, their implementation changed the balance of power with a significant shift towards more management control, resulting in a devaluation of employees' work practices. The paper discusses implications for theory and practice in terms of the discrepancies and power shifts following the introduction of AI systems to support customer relationship management.},
  language  = {en}
}
@article{AdnanSrsicVenticichetal.2020,
  author    = {Adnan, Hassan Sami and Srsic, Amanda and Venticich, Pete Milos and Townend, David M.R.},
  title     = {Using AI for mental health analysis and prediction in school surveys},
  series = {European journal of public health},
  volume    = {30},
  journal   = {European journal of public health},
  publisher = {Oxford Univ. Press},
  address   = {Oxford [u.a.]},
  issn      = {1101-1262},
  doi       = {10.1093/eurpub/ckaa165.336},
  pages     = {V125 -- V125},
  year      = {2020},
  abstract  = {Background: Childhood and adolescence are critical stages of life for mental health and well-being. Schools are a key setting for mental health promotion and illness prevention. One in five children and adolescents have a mental disorder, about half of mental disorders beginning before the age of 14. Beneficial and explainable artificial intelligence can replace current paper- based and online approaches to school mental health surveys. This can enhance data acquisition, interoperability, data driven analysis, trust and compliance. This paper presents a model for using chatbots for non-obtrusive data collection and supervised machine learning models for data analysis; and discusses ethical considerations pertaining to the use of these models. Methods: For data acquisition, the proposed model uses chatbots which interact with students. The conversation log acts as the source of raw data for the machine learning. Pre-processing of the data is automated by filtering for keywords and phrases. Existing survey results, obtained through current paper-based data collection methods, are evaluated by domain experts (health professionals). These can be used to create a test dataset to validate the machine learning models. Supervised learning can then be deployed to classify specific behaviour and mental health patterns. Results: We present a model that can be used to improve upon current paper-based data collection and manual data analysis methods. An open-source GitHub repository contains necessary tools and components of this model. Privacy is respected through rigorous observance of confidentiality and data protection requirements. Critical reflection on these ethics and law aspects is included in the project. Conclusions: This model strengthens mental health surveillance in schools. The same tools and components could be applied to other public health data. Future extensions of this model could also incorporate unsupervised learning to find clusters and patterns of unknown effects.},
  language  = {en}
}
@article{WeyerTiberiusBicanetal.2021,
  author    = {Weyer, Julia and Tiberius, Victor and Bican, Peter and Kraus, Sascha},
  title     = {Digitizing grocery retailing},
  series = {International journal of innovation and technology management},
  volume    = {17},
  journal   = {International journal of innovation and technology management},
  number    = {08},
  publisher = {World Scientific Publishing},
  address   = {Singapore},
  issn      = {0219-8770},
  doi       = {10.1142/S0219877020500583},
  year      = {2021},
  abstract  = {Multiple emerging technologies both threaten grocers and offer them attractive opportunities to enhance their value propositions, improve processes, reduce costs, and therefore generate competitive advantages. Among the variety of technological innovations and considering the scarcity of resources, it is unclear which technologies to focus on and where to implement them in the value chain. To develop the most probable technology forecast that addresses the application of emerging technologies in the grocery value chain within the current decade, we conduct a two-stage Delphi study. Our results suggest a high relevance of almost all technologies. The panel is only skeptical about three specific projections. As a consequence, grocers are advised to build up knowledge regarding the application of these technologies in the most promising areas of their value chain.},
  language  = {en}
}
@article{EbersHochRosenkranzetal.2021,
  author    = {Ebers, Martin and Hoch, Veronica R. S. and Rosenkranz, Frank and Ruschemeier, Hannah and Steinr{\"o}tter, Bj{\"o}rn},
  title     = {The European Commission's proposal for an Artificial Intelligence Act},
  series = {J : multidisciplinary scientific journal},
  volume    = {4},
  journal   = {J : multidisciplinary scientific journal},
  number    = {4},
  publisher = {MDPI},
  address   = {Basel},
  issn      = {2571-8800},
  doi       = {10.3390/j4040043},
  pages     = {589 -- 603},
  year      = {2021},
  abstract  = {On 21 April 2021, the European Commission presented its long-awaited proposal for a Regulation "laying down harmonized rules on Artificial Intelligence", the so-called "Artificial Intelligence Act" (AIA). This article takes a critical look at the proposed regulation. After an introduction (1), the paper analyzes the unclear preemptive effect of the AIA and EU competences (2), the scope of application (3), the prohibited uses of Artificial Intelligence (AI) (4), the provisions on high-risk AI systems (5), the obligations of providers and users (6), the requirements for AI systems with limited risks (7), the enforcement system (8), the relationship of the AIA with the existing legal framework (9), and the regulatory gaps (10). The last section draws some final conclusions (11).},
  language  = {en}
}
@article{RyoJeschkeRilligetal.2020,
  author    = {Ryo, Masahiro and Jeschke, Jonathan M. and Rillig, Matthias C. and Heger, Tina},
  title     = {Machine learning with the hierarchy-of-hypotheses (HoH) approach discovers novel pattern in studies on biological invasions},
  series = {Research synthesis methods},
  volume    = {11},
  journal   = {Research synthesis methods},
  number    = {1},
  publisher = {Wiley},
  address   = {Hoboken},
  issn      = {1759-2879},
  doi       = {10.1002/jrsm.1363},
  pages     = {66 -- 73},
  year      = {2020},
  abstract  = {Research synthesis on simple yet general hypotheses and ideas is challenging in scientific disciplines studying highly context-dependent systems such as medical, social, and biological sciences. This study shows that machine learning, equation-free statistical modeling of artificial intelligence, is a promising synthesis tool for discovering novel patterns and the source of controversy in a general hypothesis. We apply a decision tree algorithm, assuming that evidence from various contexts can be adequately integrated in a hierarchically nested structure. As a case study, we analyzed 163 articles that studied a prominent hypothesis in invasion biology, the enemy release hypothesis. We explored if any of the nine attributes that classify each study can differentiate conclusions as classification problem. Results corroborated that machine learning can be useful for research synthesis, as the algorithm could detect patterns that had been already focused in previous narrative reviews. Compared with the previous synthesis study that assessed the same evidence collection based on experts' judgement, the algorithm has newly proposed that the studies focusing on Asian regions mostly supported the hypothesis, suggesting that more detailed investigations in these regions can enhance our understanding of the hypothesis. We suggest that machine learning algorithms can be a promising synthesis tool especially where studies (a) reformulate a general hypothesis from different perspectives, (b) use different methods or variables, or (c) report insufficient information for conducting meta-analyses.},
  language  = {en}
}