@misc{Selting1983,
  author    = {Selting, Margret},
  title     = {Institutionelle Kommunikation : Stilwechsel als Mittel strategischer Interaktion},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41896},
  year      = {1983},
  abstract  = {Inhalt: 1 Einleitung 2 Zum Sprechstil Umgangssprache als Bezugsstil 3 Gespr{\"a}chssteuerung: thematische Steuerung von Sachverhaltsdarstellungen 3.1 Gespr{\"a}chssteuerung gegen{\"u}ber H{\"o}rern 3.2 Gespr{\"a}chssteuerung gegen{\"u}ber Experten 4 Stilwechsel 4.1 Stilwechsel gegen{\"u}ber H{\"o}rern 4.2 Stilwechsel gegen{\"u}ber Experten 5 Pragmatische Konsequenzen},
  language  = {de}
}
@misc{GibbonSelting1983,
  author    = {Gibbon, Dafydd and Selting, Margret},
  title     = {Intonation und die Strukturierung eines Diskurses},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41912},
  year      = {1983},
  abstract  = {Inhalt: 1. {\"U}berblick 2. Beschreibungskategorien f{\"u}r Intonation 3. Transkriptionskonventionen 4. Intonationsverl{\"a}ufe 5. Kontextbeschreibung 6. Semantische Diskursentwicklung 7. Zur Wechselwirkung von Intonation und Diskursverlauf},
  language  = {de}
}
@misc{Selting1985,
  author    = {Selting, Margret},
  title     = {Levels of style-shifting : exemplified in the interaction strategies of a moderator in a listener participation programme},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41273},
  year      = {1985},
  abstract  = {This paper investigates speech styles and style-shifting in the speech of the moderator of a German radio participation programme. Style-shifting is shown to affect several distinct linguistic levels: phonetic, morphophonemic, syntactic, and lexical. The functions of style-shifting are related both to the discourse context and the broader institutional context. Relying on listeners' co-occurrence expectations with respect to language use in contexts and exploiting listeners' evaluations of processes of speech convergence and divergence, the moderator uses stereotypic markers at different style levels in locally strategic functions in discourse. On the one hand, thematic development is controlled by reinforcing obligations on the addressee. On the other hand, global social reciprocity patterns are constituted and secured. Patterns of reciprocity vary with different types of addressees. The conversational analysis of language variation shows that variation is not only a quantitative correlate of regional, social and contextual parameters as predominantly conceived of in sociolinguistics. Language variation is furthermore used as a means to signal social and interactive meaning in conversations.},
  language  = {en}
}
@misc{HenriciHerlemannKindtetal.1985,
  author    = {Henrici, Gert and Herlemann, Brigitte and Kindt, Walther and Selting, Margret},
  title     = {Verst{\"a}ndigungsprobleme in der B{\"u}rger-Verwaltungs-Kommunikation : vor Ort in der Rundfunkgeb{\"u}hrenerm{\"a}ßigungsstelle},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-42000},
  year      = {1985},
  abstract  = {Wir wollen mit der folgenden Analyse am Beispiel der B{\"u}rger-Verwaltungs-Kommunikation verdeutlichen, daß sich die Anwendung linguistischer Beschreibungsverfahren bei der Interpretation von Texten — in diesem Fall von gesprochenen Texten, die den Erfahrungsbereich der Sch{\"u}ler betreffen — als hilfreich erweisen kann. Sie kann dazu beitragen, in der Praxis immer wieder erlebte Kommunikationsprozesse und darin auftretende Verst{\"a}ndigungsprobleme besser zu durchschauen und damit auf eigenes Handeln in diesen Prozessen vorzubereiten.},
  language  = {de}
}
@misc{Selting1985,
  author    = {Selting, Margret},
  title     = {Ebenenwechsel und Kooperationsprobleme in einem Sozialamtsgespr{\"a}ch},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41871},
  year      = {1985},
  abstract  = {Inhalt: 1. Einleitung 2. „Formelle" und ,,informelle" Ebene 3. Analyse der Gespr{\"a}chsebenen 4. Analyse von Kooperationsproblemen 5. Zusammenfassung und Ausblick},
  language  = {de}
}
@misc{Selting1986,
  author    = {Selting, Margret},
  title     = {"Nebeneinander-her-reden" : Struktur und Entwicklung eines Verst{\"a}ndigungsproblems},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-43169},
  year      = {1986},
  abstract  = {Inhalt: 1. Einleitung 2. Analyse- und Beschreibungskategorien 3. Das zu analysierende Gespr{\"a}ch: "Beglaubigungen hinten drauf?" 4. Unterschiedliche Kategorisierung des Problems: Erwartungsproblem versus Sachverhaltsproblem 5. Fazit},
  language  = {de}
}
@misc{Selting1987,
  author    = {Selting, Margret},
  title     = {Fremdkorrekturen als Manifestationsformen von Verst{\"a}ndigungsproblemen},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41887},
  year      = {1987},
  abstract  = {Inhalt: 1. Einleitung 2. Das Problembehandlungsschema und die Analysekategorien 3. Korrekturtypen 3.1. Unmarkierte Ersetzung eines Bezugselements der voraufgegangenen {\"A}ußerung 3.2. Markierte Ersetzung eines Einzelelements der voraufgegangenen {\"A}ußerung 3.3. Markierte Ersetzung einer gesamten Bezugs{\"a}ußerung 4. Pr{\"a}ferenzstrukturen 5. Gemeinsamkeitsunterstellungen bei Selbst- und Fremdzuschreibungen von Verstehens- und Verst{\"a}ndigungsproblemen},
  language  = {de}
}
@misc{Selting1987,
  author    = {Selting, Margret},
  title     = {Descriptive categories for the auditive analysis of intonation in conversation},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41986},
  year      = {1987},
  abstract  = {A system of descriptive categories for the notation and analysis of intonation in natural conversation is presented and discussed in relation to other systems currently suggested for incorporation in discourse analysis, The categories are based on purely auditive criteria. They differ from e.g. tonetic approaches by relying more on transcribers' and analysts' perception of the form and internal cohesiveness of contours, especially with respect to rhythmicality and/or pitch contour (gestalt). Intonation is conceived of as a relational phenomenon; the role of intonation in conversational utterances can only be analyzed by considering its co-occurrence with other properties of utterances like syntactic, semantic and discourse organizational structures and devices. In general, intonation is viewed as one signalling system contributing to the contextualization of utterances in their conversational context. A broad functional differentiation between different types of intonation categories seems plausible: Local categories like accents might fulfill mainly semantic functions, while global categories like different contour types might fulfill primarily functions with respect to the interactive coordination of activities in conversation.},
  language  = {en}
}
@misc{Selting1987,
  author    = {Selting, Margret},
  title     = {Imagearbeit bei der Behandlung von Verst{\"a}ndigungsproblemen in Gespr{\"a}chen},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-42077},
  year      = {1987},
  abstract  = {Inhalt: 1. Einleitung 2. Pr{\"a}ferenzstrukturen bei der Behandlung von Verst{\"a}ndigungsproblemen 2.1. Selbstzuschreibung vor Fremdzuschreibung 2.2. Selbstzugeschriebene Verstehensprobleme: Referenzprobleme vor lokalen Bedeutungsverstehensproblemen vor lokalen Erwartungsproblemen 2.3. Fremdzugeschriebene Probleme: "Wortverwechslungen" vor "Irrt{\"u}mern" vor Inferenz- oder Erwartungsproblemen 3. Das Imagekonzept als Erkl{\"a}rung: Pr{\"a}ferenzen f{\"u}r die Wahrung und Pflege des Selbst- und des Fremd-Image},
  language  = {de}
}
@misc{Selting1987,
  author    = {Selting, Margret},
  title     = {Reparaturen und lokale Verstehensprobleme oder : zur Binnenstruktur von Reparatursequenzen},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-15668},
  year      = {1987},
  abstract  = {Sequences from natural conversations, which are in ethnomethodological conversational analysis analyzed as "other-initiated self-repair", are here described as sequences in which participants manifest and treat local problems of understanding. This approach, which takes participants' perspectives into account, shows that these sequences have a detailed internal structure: - Participants use different types of problem manifestation to signal different types of problems of understanding; syntactic and prosodic cues are used as type-differentiating devices in problem manifestation; for different types of problems different assumptions with respect to the degree of reciprocity can be reconstructed as underlying problem manifestation and problem treatment. - There is a relation of conditional relevance holding between specific types of problem manifestation and specific types of problem treatment. - Problem types are ordered in relation to each other in terms of preference structures. Thus, an analysis which takes participants' perspectives into account and which looks more closely at linguistic signalling cues allows to differentiate between various types of internal structures within so-called repair sequences.},
  language  = {de}
}