@article{JantzKlenkLarsenetal.2018,
  author    = {Jantz, Bastian and Klenk, Tanja and Larsen, Flemming and Wiggan, Jay},
  title     = {Marketization and Varieties of Accountability Relationships in Employment Services},
  series = {Administration \& society},
  volume    = {50},
  journal   = {Administration \& society},
  number    = {3},
  publisher = {Sage Publ.},
  address   = {Thousand Oaks},
  issn      = {0095-3997},
  doi       = {10.1177/0095399715581622},
  pages     = {321 -- 345},
  year      = {2018},
  abstract  = {In the past decade, European countries have contracted out public employment service functions to activate working-age benefit clients. There has been limited discussion of how contracting out shapes the accountability of employment services or is shaped by alternative democratic, administrative, or network forms of accountability. This article examines employment service accountability in Germany, Denmark, and Great Britain. We find that market accountability instruments are additional instruments, not replacements. The findings highlight the importance of administrative and political instruments in legitimizing marketized service provision and shed light on the processes that lead to the development of a hybrid accountability model.},
  language  = {en}
}
@misc{JantzJann2018,
  author    = {Jantz, Bastian and Jann, Werner},
  title     = {Mapping accountability changes in labour market administrations},
  volume    = {79},
  number    = {3},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-403642},
  pages     = {22},
  year      = {2018},
  abstract  = {The article explores how recent changes in the governance of employment services in three European countries (Denmark, Germany and Norway) have influenced accountability relationships. The overall assumption in the growing literature about accountability is that the number of actors involved in accountability arrangements is rising, that accountability relationships are becoming more numerous and complex, and that these changes may lead to contradictory accountability relationships, and finally to 'multi accountability disorder'. The article tries to explore these assumptions by analysing the different actors involved and the information requested in the new governance arrangements in all three countries. It concludes that the considerable changes in organizational arrangements and more managerial information demanded and provided have led to more shared forms of accountability. Nevertheless, a clear development towards less political or administrative accountability could not be observed.},
  language  = {en}
}
@article{JantzJann2013,
  author    = {Jantz, Bastian and Jann, Werner},
  title     = {Mapping accountability changes in labour market administrations from concentrated to shared accountability?},
  series = {International review of administrative sciences : an international journal of comparative public administration},
  volume    = {79},
  journal   = {International review of administrative sciences : an international journal of comparative public administration},
  number    = {2},
  publisher = {Sage Publ.},
  address   = {London},
  issn      = {0020-8523},
  doi       = {10.1177/0020852313477764},
  pages     = {227 -- 248},
  year      = {2013},
  abstract  = {The article explores how recent changes in the governance of employment services in three European countries (Denmark, Germany and Norway) have influenced accountability relationships. The overall assumption in the growing literature about accountability is that the number of actors involved in accountability arrangements is rising, that accountability relationships are becoming more numerous and complex, and that these changes may lead to contradictory accountability relationships, and finally to multi accountability disorder'. The article tries to explore these assumptions by analysing the different actors involved and the information requested in the new governance arrangements in all three countries. It concludes that the considerable changes in organizational arrangements and more managerial information demanded and provided have led to more shared forms of accountability. Nevertheless, a clear development towards less political or administrative accountability could not be observed.},
  language  = {en}
}