@incollection{Gronau2020, author = {Gronau, Norbert}, title = {Modellieren des Umgangs mit Wissen f{\"u}r Industrie 4.0}, series = {Mensch-Technik-Interaktion in der digitalisierten Arbeitswelt}, booktitle = {Mensch-Technik-Interaktion in der digitalisierten Arbeitswelt}, editor = {Freitag, Michael}, publisher = {GITO mbH Verlag}, address = {Berlin}, isbn = {978-3-95545-353-4}, doi = {10.30844/wgab_2020}, pages = {79 -- 101}, year = {2020}, language = {de} } @incollection{GrumGronau2020, author = {Grum, Marcus and Gronau, Norbert}, title = {Adaptable knowledge-driven information systems improving knowledge transfers}, series = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings}, volume = {391}, booktitle = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings}, editor = {Shishkov, Boris}, publisher = {Springer International Publishing}, address = {Cham}, isbn = {978-3-030-52305-3}, doi = {10.1007/978-3-030-52306-0_13}, pages = {202 -- 220}, year = {2020}, abstract = {A growing number of business processes can be characterized as knowledge-intensive. The ability to speed up the transfer of knowledge between any kind of knowledge carriers in business processes with AR techniques can lead to a huge competitive advantage, for instance in manufacturing. This includes the transfer of person-bound knowledge as well as externalized knowledge of physical and virtual objects. The contribution builds on a time-dependent knowledge transfer model and conceptualizes an adaptable, AR-based application. Having the intention to accelerate the speed of knowledge transfers between a manufacturer and an information system, empirical results of an experimentation show the validity of this approach. For the first time, it will be possible to discover how to improve the transfer among knowledge carriers of an organization with knowledge-driven information systems (KDIS). Within an experiment setting, the paper shows how to improve the quantitative effects regarding the quality and amount of time needed for an example manufacturing process realization by an adaptable KDIS.}, language = {en} } @incollection{Grum2020, author = {Grum, Marcus}, title = {Managing human and artificial knowledge bearers}, series = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings}, booktitle = {Business modeling and software design : 10th International Symposium, BMSD 2020, Berlin, Germany, July 6-8, 2020, Proceedings}, editor = {Shishkov, Boris}, publisher = {Springer International Publishing AG}, address = {Cham}, isbn = {978-3-030-52305-3}, doi = {10.1007/978-3-030-52306-0_12}, pages = {182 -- 201}, year = {2020}, abstract = {As part of the digitization, the role of artificial systems as new actors in knowledge-intensive processes requires to recognize them as a new form of knowledge bearers side by side with traditional knowledge bearers, such as individuals, groups, organizations. By now, artificial intelligence (AI) methods were used in knowledge management (KM) for knowledge discovery, for the reinterpreting of information, and recent works focus on the studying of different AI technologies implementation for knowledge management, like big data, ontology-based methods and intelligent agents [1]. However, a lack of holistic management approach is present, that considers artificial systems as knowledge bearers. The paper therefore designs a new kind of KM approach, that integrates the technical level of knowledge and manifests as Neuronal KM (NKM). Superimposing traditional KM approaches with the NKM, the Symbiotic Knowledge Management (SKM) is conceptualized furthermore, so that human as well as artificial kinds of knowledge bearers can be managed as symbiosis. First use cases demonstrate the new KM, NKM and SKM approaches in a proof-of-concept and exemplify their differences.}, language = {en} } @incollection{UllrichGronau2020, author = {Ullrich, Andr{\´e} and Gronau, Norbert}, title = {Time to change}, series = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics}, booktitle = {Proceedings of the International Conference on Innovative Intelligent Industrial Production and Logistics}, editor = {Panetto, Herv{\´e} and Madani, Kurosh and Smirnov, Alexander}, publisher = {SciTePress}, address = {[Erscheinungsort nicht ermittelbar]}, isbn = {978-989-758-476-3}, doi = {10.5220/0010148601090116}, pages = {109 -- 116}, year = {2020}, abstract = {Industry 4.0 leads to a radical change that is progressing incrementally. The new information and communication technologies provide many conceivable opportunities for their application in the context of sustainable corporate management. The combination of new digital technologies with the ecological and social goals of companies offers a multitude of unimagined potentials and challenges. Although companies already see the need for action, there was in the past and currently still is a lack of concrete measures that lever the potential of Industry 4.0 for sustainability management. During the course of this position paper we develop six theses (two from each sustainability perspective) against the background of the current situation in research and practice, and policy.}, language = {en} } @incollection{Tiberius2020, author = {Tiberius, Victor}, title = {Traits, Kognition, Kompetenzen, Verhalten?}, series = {Perspektiven des Entrepreneurships : Unternehmerische Konzepte zwischen Theorie und Praxis}, booktitle = {Perspektiven des Entrepreneurships : Unternehmerische Konzepte zwischen Theorie und Praxis}, editor = {H{\"o}lzle, Katharina and Tiberius, Victor and Surrey, Heike}, publisher = {Sch{\"a}ffer-Poeschel Verlag}, address = {Stuttgart}, isbn = {978-3-7910-4473-6}, pages = {21 -- 31}, year = {2020}, language = {de} } @incollection{HoelzleTiberius2020, author = {H{\"o}lzle, Katharina and Tiberius, Victor}, title = {Aspekte, Standpunkte und Ausblicke}, series = {Perspektiven des Entrepreneurships : Unternehmerische Konzepte zwischen Theorie und Praxis}, booktitle = {Perspektiven des Entrepreneurships : Unternehmerische Konzepte zwischen Theorie und Praxis}, editor = {H{\"o}lzle, Katharina and Tiberius, Victor and Surrey, Heike}, publisher = {Sch{\"a}ffer-Poeschel Verlag}, address = {Stuttgart}, isbn = {978-3-7910-4473-6}, pages = {13 -- 17}, year = {2020}, language = {de} } @incollection{LamprechtVladova2020, author = {Lamprecht, Selma and Vladova, Gergana}, title = {Cyber-Viktimisierung von Unternehmen}, series = {Cyberkriminologie}, booktitle = {Cyberkriminologie}, editor = {R{\"u}diger, Thomas-Gabriel and Bayerl, Petra Saskia}, publisher = {Springer VS}, address = {Wiesbaden}, isbn = {978-3-658-28506-7}, doi = {10.1007/978-3-658-28507-4_14}, pages = {345 -- 371}, year = {2020}, abstract = {Viktimologie als die Erforschung von Kriminalit{\"a}tsopfern war lange Zeit auf „street crimes" fokussiert. Inzwischen gibt es Opfertypologien und -betrachtungen f{\"u}r eine Vielzahl weiterer Delikte - jedoch bleibt der Fokus nach wie vor auf menschlichen Opfern. Gerade mit Blick auf neue digitale Angriffsformen werden Unternehmen allerdings als Opfer immer interessanter und - unter dem Stichwort Cybersecurity - stellen als Forschungsobjekt verst{\"a}rkt neue Anforderungen. Diese Entwicklung l{\"a}uft weitgehend unabh{\"a}ngig von der Viktimologie; Bez{\"u}ge zur klassischen Opferforschung werden kaum hergestellt. Dieses Kapitel widmet sich dieser L{\"u}cke, indem es existierende Forschungsans{\"a}tze zu Unternehmen als Opfer von Cybercrime anhand viktimologischer Schemata und Fragestellungen einordnet. Weiterhin wird mit dem Verst{\"a}ndnis von Unternehmen und Individuen als Systeme eine Vorgehensweise skizziert, um bestehende Ans{\"a}tze aus der Viktimologie auf die Betrachtung von Unternehmen als Opfer anzupassen und zu {\"u}bertragen.}, language = {de} } @incollection{SchwabBogumilKuhlmannetal.2020, author = {Schwab, Christian and Bogumil, J{\"o}rg and Kuhlmann, Sabine and Gerber, Sascha}, title = {Digitalisierung von Verwaltungsleistungen in B{\"u}rger{\"a}mtern}, series = {Handbuch Digitalisierung in Staat und Verwaltung}, booktitle = {Handbuch Digitalisierung in Staat und Verwaltung}, publisher = {Springer}, address = {Wiesbaden}, isbn = {978-3-658-23667-0}, doi = {10.1007/978-3-658-23668-7}, pages = {437 -- 448}, year = {2020}, abstract = {Die Digitalisierung der {\"o}ffentlichen Leistungserbringung f{\"u}r die B{\"u}rger bildet gegenw{\"a}rtig einen Schwerpunkt der Modernisierungsaktivit{\"a}ten in Staat und Verwaltung. Hinsichtlich der digitalen Informationsbereitstellung hat es zwar deutliche Fortschritte gegeben, insgesamt zeigt sich jedoch eine allenfalls moderate „E-Government-Performanz" bei der digitalen Kommunikation zwischen Verwaltung und B{\"u}rgern sowie bei Transaktionen, d. h. der medienbruchfreien Abschließbarkeit von Verwaltungsvorg{\"a}ngen. Als wesentliche Gr{\"u}nde f{\"u}r die ern{\"u}chternde Bilanz der lokalen Verwaltungsdigitalisierung sind neben technischen, rechtlichen, finanziellen und personellen Barrieren insbesondere politische und institutionelle H{\"u}rden zu nennen. Viele Probleme sind zudem auch bei E-Government-Funktionen (z. B. der Online-Formulare oder elektronischen Bezahlm{\"o}glichkeiten) zu verzeichnen. Positiv schneidet dagegen die elektronische Terminvergabe ab, die in den B{\"u}rger{\"a}mtern zu wesentlichen Prozess- und Serviceverbesserungen gef{\"u}hrt hat. Allerdings sind neben positiven Effekten, wie beispielsweise schnelleren Bearbeitungszeiten und k{\"u}rzeren Wartezeiten, auch dysfunktionale Digitalisierungseffekte zu verzeichnen, wie erh{\"o}hter Arbeitsstress aufgrund eines gestiegenen Kommunikationsaufkommens (v. a. durch Email) und der damit einhergehenden Verlagerung des Arbeitsaufkommens vom Frontoffice ins Backoffice.}, language = {de} } @incollection{BrandenburgerVladova2020, author = {Brandenburger, Bonny and Vladova, Gergana}, title = {Technology-enhanced learning in higher education}, series = {Seamless Learning - lebenslanges, durchg{\"a}ngiges Lernen erm{\"o}glichen}, booktitle = {Seamless Learning - lebenslanges, durchg{\"a}ngiges Lernen erm{\"o}glichen}, editor = {M{\"u}ller Werder, Claude and Erlemann, Jennifer}, publisher = {Waxmann}, address = {M{\"u}nster}, isbn = {978-3-8309-4244-3}, issn = {1434-3436}, doi = {10.31244/9783830992448}, pages = {27 -- 37}, year = {2020}, abstract = {New technological applications such as Augmented Reality or Massive Open Online Courses (MOOCs) lead to alternative ways of learning. In order to be able to use this to its potential, the promotion of digital competencies "Digital Competence is the set of knowledge, skills, attitudes, abilities, strategies, and awareness that are required when using ICT and digital media to perform tasks; solve problems; communicate; manage information; collaborate; create and share content; and build knowledge effectively, efficiently, appropriately, critically, creatively, autonomously, flexibly, ethically, reflectively for work, le sure, participation, learning, and socialising." (Ferrari, 2012). and a corresponding amount of practical "learning-by-doing" effects is required (cf. Ecker/Campbell 2019, p. 154). For this purpose, spaces and framework conditions must be created for application-based learning, which is also increasingly required by the employment market. In this context, we take a closer look at a new emerging subculture in university infrastructure called Maker Movement (MM). Our research work aims at investigating the pedagogical potential of particularly university-integrated makerspaces (MS) to enhance experiential learning with digital tools. To decode the innovative potential, we collected qualitative data from nine in-depth, semi-structured interviews with lab managers and researchers at European MS in six different countries.}, language = {en} } @incollection{WagnerTellez2020, author = {Wagner, Dieter and Tellez, Ibrahin Amhed Le{\´o}n}, title = {Knowledge and technology-transfer-networks}, series = {Leidenschaft und Augenmaß : sozialwissenschaftliche Perspektiven auf Entwicklung, Verwaltung, Umwelt und Klima : Festschrift f{\"u}r Harald Fuhr}, booktitle = {Leidenschaft und Augenmaß : sozialwissenschaftliche Perspektiven auf Entwicklung, Verwaltung, Umwelt und Klima : Festschrift f{\"u}r Harald Fuhr}, editor = {Hickmann, Thomas and Lederer, Markus}, publisher = {Nomos}, address = {Baden-Baden}, isbn = {978-3-8487-5249-2}, doi = {10.5771/9783845294292-285}, pages = {285 -- 298}, year = {2020}, language = {en} }