@misc{ChujfiMeinel2017,
  author    = {Chujfi, Salim and Meinel, Christoph},
  title     = {Patterns to explore cognitive preferences and potential collective intelligence empathy for processing knowledge in virtual settings},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-401789},
  pages     = {16},
  year      = {2017},
  abstract  = {Organizations continue building virtual working teams (Teleworkers) to become more dynamic as part of their strategic innovation, with great benefits to individuals, business and society. However, during such transformations it is important to note that effective knowledge communication is particularly difficult in distributed environments as well as in non-interactive settings, because the interlocutors cannot use gestures or mimicry and have to adapt their expressions without receiving any feedback, which may affect the creation of tacit knowledge. Collective Intelligence appears to be an encouraging alternative for creating knowledge. However, in this scenario it faces an important goal to be achieved, as the degree of ability of two or more individuals increases with the need to overcome barriers through the aggregation of separately processed information, whereby all actors follow similar conditions to participate in the collective. Geographically distributed organizations have the great challenge of managing people's knowledge, not only to keep operations running, but also to promote innovation within the organization in the creation of new knowledge. The management of knowledge from Collective Intelligence represents a big difference from traditional methods of information allocation, since managing Collective Intelligence poses new requirements. For instance, semantic analysis has to merge information, coming both from the content itself and the social/individual context, and in addition, the social dynamics that emerge online have to be taken into account. This study analyses how knowledge-based organizations working with decentralized staff may need to consider the cognitive styles and social behaviors of individuals participating in their programs to effectively manage knowledge in virtual settings. It also proposes assessment taxonomies to analyze online comportments at the levels of the individual and community, in order to successfully identify characteristics to help evaluate higher effectiveness of communication. We aim at modeling measurement patterns to identify effective ways of interaction of individuals, taking into consideration their cognitive and social behaviors.},
  language  = {en}
}
@misc{SommermannBehnkeKroppetal.2021,
  author    = {Sommermann, Karl-Peter and Behnke, Nathalie and Kropp, Sabine and Hofmann, Hans and Fleischer, Julia and von Knobloch, Hans-Heinrich and Schimanke, Dieter and Schrapper, Ludger and Ruge, Kay and Ritgen, Klaus and Jann, Werner and Veit, Sylvia and Ziekow, Jan and Mehde, Veith and Reichard, Christoph and Schr{\"o}ter, Eckhard and F{\"a}rber, Gisela and Wollmann, Hellmut and Kuhlmann, Sabine and Bogumil, J{\"o}rg},
  title     = {Public Administration in Germany},
  series = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {140},
  editor    = {Kuhlmann, Sabine and Proeller, Isabella and Schimanke, Dieter and Ziekow, Jan},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-50463},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-504637},
  pages     = {417},
  year      = {2021},
  abstract  = {This open access book presents a topical, comprehensive and differentiated analysis of Germany's public administration and reforms. It provides an overview on key elements of German public administration at the federal, L{\"a}nder and local levels of government as well as on current reform activities of the public sector. It examines the key institutional features of German public administration; the changing relationships between public administration, society and the private sector; the administrative reforms at different levels of the federal system and numerous sectors; and new challenges and modernization approaches like digitalization, Open Government and Better Regulation. Each chapter offers a combination of descriptive information and problem-oriented analysis, presenting key topical issues in Germany which are relevant to an international readership.},
  language  = {en}
}