@article{LutherTiberiusBrem2020, author = {Luther, Laura and Tiberius, Victor and Brem, Alexander}, title = {User experience (UX) in business, management, and psychology}, series = {Multimodal technologies and interaction : open access journal}, volume = {4}, journal = {Multimodal technologies and interaction : open access journal}, number = {2}, publisher = {MDPI}, address = {Basel}, issn = {2414-4088}, doi = {10.3390/mti4020018}, pages = {19}, year = {2020}, abstract = {User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.}, language = {en} } @misc{LutherTiberiusBrem2020, author = {Luther, Laura and Tiberius, Victor and Brem, Alexander}, title = {User experience (UX) in business, management, and psychology}, series = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {136}, issn = {1867-5808}, doi = {10.25932/publishup-47253}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-472534}, pages = {21}, year = {2020}, abstract = {User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.}, language = {en} } @phdthesis{Perlich2019, author = {Perlich, Anja}, title = {Digital collaborative documentation in mental healthcare}, doi = {10.25932/publishup-44029}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-440292}, school = {Universit{\"a}t Potsdam}, pages = {x, 135}, year = {2019}, abstract = {With the growth of information technology, patient attitudes are shifting - away from passively receiving care towards actively taking responsibility for their well- being. Handling doctor-patient relationships collaboratively and providing patients access to their health information are crucial steps in empowering patients. In mental healthcare, the implicit consensus amongst practitioners has been that sharing medical records with patients may have an unpredictable, harmful impact on clinical practice. In order to involve patients more actively in mental healthcare processes, Tele-Board MED (TBM) allows for digital collaborative documentation in therapist-patient sessions. The TBM software system offers a whiteboard-inspired graphical user interface that allows therapist and patient to jointly take notes during the treatment session. Furthermore, it provides features to automatically reuse the digital treatment session notes for the creation of treatment session summaries and clinical case reports. This thesis presents the development of the TBM system and evaluates its effects on 1) the fulfillment of the therapist's duties of clinical case documentation, 2) patient engagement in care processes, and 3) the therapist-patient relationship. Following the design research methodology, TBM was developed and tested in multiple evaluation studies in the domains of cognitive behavioral psychotherapy and addiction care. The results show that therapists are likely to use TBM with patients if they have a technology-friendly attitude and when its use suits the treatment context. Support in carrying out documentation duties as well as fulfilling legal requirements contributes to therapist acceptance. Furthermore, therapists value TBM as a tool to provide a discussion framework and quick access to worksheets during treatment sessions. Therapists express skepticism, however, regarding technology use in patient sessions and towards complete record transparency in general. Patients expect TBM to improve the communication with their therapist and to offer a better recall of discussed topics when taking a copy of their notes home after the session. Patients are doubtful regarding a possible distraction of the therapist and usage in situations when relationship-building is crucial. When applied in a clinical environment, collaborative note-taking with TBM encourages patient engagement and a team feeling between therapist and patient. Furthermore, it increases the patient's acceptance of their diagnosis, which in turn is an important predictor for therapy success. In summary, TBM has a high potential to deliver more than documentation support and record transparency for patients, but also to contribute to a collaborative doctor-patient relationship. This thesis provides design implications for the development of digital collaborative documentation systems in (mental) healthcare as well as recommendations for a successful implementation in clinical practice.}, language = {en} } @misc{BruechnerRenzKlingbeil2019, author = {Bruechner, Dominik and Renz, Jan and Klingbeil, Mandy}, title = {Creating a Framework for User-Centered Development and Improvement of Digital Education}, series = {Scale}, journal = {Scale}, publisher = {Association for Computing Machinery}, address = {New York}, isbn = {978-1-4503-6804-9}, doi = {10.1145/3330430.3333644}, pages = {4}, year = {2019}, abstract = {We investigate how the technology acceptance and learning experience of the digital education platform HPI Schul-Cloud (HPI School Cloud) for German secondary school teachers can be improved by proposing a user-centered research and development framework. We highlight the importance of developing digital learning technologies in a user-centered way to take differences in the requirements of educators and students into account. We suggest applying qualitative and quantitative methods to build a solid understanding of a learning platform's users, their needs, requirements, and their context of use. After concept development and idea generation of features and areas of opportunity based on the user research, we emphasize on the application of a multi-attribute utility analysis decision-making framework to prioritize ideas rationally, taking results of user research into account. Afterward, we recommend applying the principle build-learn-iterate to build prototypes in different resolutions while learning from user tests and improving the selected opportunities. Last but not least, we propose an approach for continuous short- and long-term user experience controlling and monitoring, extending existing web- and learning analytics metrics.}, language = {en} } @misc{PerlichMeinel2018, author = {Perlich, Anja and Meinel, Christoph}, title = {Cooperative Note-Taking in Psychotherapy Sessions}, series = {2018 IEEE 20th International Conference on e-Health Networking, Applications and Services (Healthcom)}, journal = {2018 IEEE 20th International Conference on e-Health Networking, Applications and Services (Healthcom)}, publisher = {IEEE}, address = {New York}, isbn = {978-1-5386-4294-8}, pages = {6}, year = {2018}, abstract = {In the course of patient treatments, psychotherapists aim to meet the challenges of being both a trusted, knowledgeable conversation partner and a diligent documentalist. We are developing the digital whiteboard system Tele-Board MED (TBM), which allows the therapist to take digital notes during the session together with the patient. This study investigates what therapists are experiencing when they document with TBM in patient sessions for the first time and whether this documentation saves them time when writing official clinical documents. As the core of this study, we conducted four anamnesis session dialogues with behavior psychotherapists and volunteers acting in the role of patients. Following a mixed-method approach, the data collection and analysis involved self-reported emotion samples, user experience curves and questionnaires. We found that even in the very first patient session with TBM, therapists come to feel comfortable, develop a positive feeling and can concentrate on the patient. Regarding administrative documentation tasks, we found with the TBM report generation feature the therapists save 60\% of the time they normally spend on writing case reports to the health insurance.}, language = {en} } @article{HoermanndosSantosMorkischetal.2017, author = {H{\"o}rmann, Simon and dos Santos, Luara Ferreira and Morkisch, Nadine and Jettkowski, Katrin and Sillis, Moran and Devan, Hemakumar and Kanagasabai, Parimala S. and Schmidt, Henning and Kr{\"u}ger, J{\"o}rg and Dohle, Christian and Regenbrecht, Holger and Hale, Leigh and Cutfield, Nicholas J.}, title = {Computerised mirror therapy with Augmented Reflection Technology for early stroke rehabilitation}, series = {Disability and rehabilitation : an international, multidisciplinary journal}, volume = {39}, journal = {Disability and rehabilitation : an international, multidisciplinary journal}, publisher = {Routledge, Taylor \& Francis Group}, address = {Abingdon}, issn = {0963-8288}, doi = {10.1080/09638288.2017.1291765}, pages = {1503 -- 1514}, year = {2017}, abstract = {Purpose: New rehabilitation strategies for post-stroke upper limb rehabilitation employing visual stimulation show promising results, however, cost-efficient and clinically feasible ways to provide these interventions are still lacking. An integral step is to translate recent technological advances, such as in virtual and augmented reality, into therapeutic practice to improve outcomes for patients. This requires research on the adaptation of the technology for clinical use as well as on the appropriate guidelines and protocols for sustainable integration into therapeutic routines. Here, we present and evaluate a novel and affordable augmented reality system (Augmented Reflection Technology, ART) in combination with a validated mirror therapy protocol for upper limb rehabilitation after stroke. Results: The results showed that the combination and application of the Berlin Protocol for Mirror Therapy together with ART was feasible for clinical use. This combination was integrated into the therapeutic plan of subacute stroke patients at the two clinical locations where the second part of this research was conducted. Conclusions: Our findings pave the way for using technology to provide mirror therapy in clinical settings and show potential for the more effective use of inpatient time and enhanced recoveries for patients. IMPLICATIONS FOR REHABILITATION Computerised Mirror Therapy is feasible for clinical use Augmented Reflection Technology can be integrated as an adjunctive therapeutic intervention for subacute stroke patients in an inpatient setting Virtual Rehabilitation devices such as Augmented Reflection Technology have considerable potential to enhance stroke rehabilitation}, language = {en} }