@book{SchmiedgenRhinowKoeppenetal.2015, author = {Schmiedgen, Jan and Rhinow, Holger and K{\"o}ppen, Eva and Meinel, Christoph}, title = {Parts without a whole?}, number = {97}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-334-3}, issn = {1613-5652}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-79969}, publisher = {Universit{\"a}t Potsdam}, pages = {143}, year = {2015}, abstract = {This explorative study gives a descriptive overview of what organizations do and experience when they say they practice design thinking. It looks at how the concept has been appropriated in organizations and also describes patterns of design thinking adoption. The authors use a mixed-method research design fed by two sources: questionnaire data and semi-structured personal expert interviews. The study proceeds in six parts: (1) design thinking¹s entry points into organizations; (2) understandings of the descriptor; (3) its fields of application and organizational localization; (4) its perceived impact; (5) reasons for its discontinuation or failure; and (6) attempts to measure its success. In conclusion the report challenges managers to be more conscious of their current design thinking practice. The authors suggest a co-evolution of the concept¹s introduction with innovation capability building and the respective changes in leadership approaches. It is argued that this might help in unfolding design thinking¹s hidden potentials as well as preventing unintended side-effects such as discontented teams or the dwindling authority of managers.}, language = {en} } @misc{KlugeGronau2018, author = {Kluge, Annette and Gronau, Norbert}, title = {Intentional forgetting in organizations}, series = {Frontiers in psychology}, volume = {9}, journal = {Frontiers in psychology}, publisher = {Frontiers Research Foundation}, address = {Lausanne}, issn = {1664-1078}, doi = {10.3389/fpsyg.2018.00051}, pages = {17}, year = {2018}, abstract = {To cope with the already large, and ever increasing, amount of information stored in organizational memory, "forgetting," as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetting is an important precondition to impede the recall of obsolete routines and adapt to new strategic objectives accompanied by new organizational routines. We first comprehensively review the literature on the need for organizational forgetting and particularly on accidental vs. intentional forgetting. We discuss the current state of the art of theory and empirical evidence on forgetting from cognitive psychology in order to infer mechanisms applicable to the organizational context. In this respect, we emphasize retrieval theories and the relevance of retrieval cues important for forgetting. Subsequently, we transfer the empirical evidence that the elimination of retrieval cues leads to faster forgetting to the forgetting of organizational routines, as routines are part of organizational memory. We then propose a classification of cues (context, sensory, business process-related cues) that are relevant in the forgetting of routines, and discuss a meta-cue called the "situational strength" cue, which is relevant if cues of an old and a new routine are present simultaneously. Based on the classification as business process-related cues (information, team, task, object cues), we propose mechanisms to accelerate forgetting by eliminating specific cues based on the empirical and theoretical state of the art. We conclude that in intentional organizational change processes, the elimination of cues to accelerate forgetting should be used in change management practices.}, language = {en} } @misc{KlugeGronau2018, author = {Kluge, Annette and Gronau, Norbert}, title = {Intentional forgetting in organizations}, series = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Postprints der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {127}, issn = {1867-5808}, doi = {10.25932/publishup-44602}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-446022}, pages = {19}, year = {2018}, abstract = {To cope with the already large, and ever increasing, amount of information stored in organizational memory, "forgetting," as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetting is an important precondition to impede the recall of obsolete routines and adapt to new strategic objectives accompanied by new organizational routines. We first comprehensively review the literature on the need for organizational forgetting and particularly on accidental vs. intentional forgetting. We discuss the current state of the art of theory and empirical evidence on forgetting from cognitive psychology in order to infer mechanisms applicable to the organizational context. In this respect, we emphasize retrieval theories and the relevance of retrieval cues important for forgetting. Subsequently, we transfer the empirical evidence that the elimination of retrieval cues leads to faster forgetting to the forgetting of organizational routines, as routines are part of organizational memory. We then propose a classification of cues (context, sensory, business process-related cues) that are relevant in the forgetting of routines, and discuss a meta-cue called the "situational strength" cue, which is relevant if cues of an old and a new routine are present simultaneously. Based on the classification as business process-related cues (information, team, task, object cues), we propose mechanisms to accelerate forgetting by eliminating specific cues based on the empirical and theoretical state of the art. We conclude that in intentional organizational change processes, the elimination of cues to accelerate forgetting should be used in change management practices.}, language = {en} } @misc{Holtz2018, type = {Master Thesis}, author = {Holtz, Johannes Niklas}, title = {Civil servants' commitment to change - a factor of success regarding the reform of public budgeting and accounting in the State of Brandenburg?}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, issn = {2190-4561}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-420792}, school = {Universit{\"a}t Potsdam}, pages = {IV, 79}, year = {2018}, abstract = {This study investigates the reform of the public budgeting and accounting system (Doppik) in Brandenburg. On the one hand, this thesis aims to identify the key variables shaping employees' commitment to change and, on the other hand, to examine the extent employees' commitment to change influences the implementation process of the reform. The results of this study show that the commitment of civil servants towards the Doppik is primarily determined by the content, but also by the context of the reform. Moreover, it is revealed for the case of Brandenburg that civil servants' affective commitment to change has a significant positive influence on the perceived success of the reform implementation. The results of the study are not only of high scientific importance, but also of practical relevance. The recommendations developed in this study offer grounded guidelines on how to successfully implement the Doppik on local level in Brandenburg.}, language = {en} }