@incollection{BenderThim2021,
  author    = {Bender, Benedict and Thim, Christof},
  title     = {Entering complementary markets on software platforms},
  series = {Platform coring on digital software platforms},
  booktitle = {Platform coring on digital software platforms},
  editor    = {Bender, Benedict},
  publisher = {Springer Gabler},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34798-7},
  doi       = {10.1007/978-3-658-34799-4_7},
  pages     = {149 -- 199},
  year      = {2021},
  abstract  = {Software platforms regularly introduce new features to remain competitive. While platform innovation is considered to be a critical success factor, adding certain features could hurt the ecosystem. If platform owners provide functionality that was previously provided by a contributor, the owners enter complementary product spaces. Complementary market entry frequently occurs on software platforms and is a major concern for third-party developers. Divergent findings on the impact of complementary market entry call for the consideration of additional factors. As prior research neglected the third-party perspective, this contribution aims to address this gap. We explore the use of measures to prevent complementary market entry using a survey approach on browser platforms. The research model is tested with 655 responses among developer from Mozilla Firefox and Google Chrome. To explain countermeasures employment, developer's attitude and perceived likelihood are important. The results reveal that developers employ countermeasures if complementary market entry is assessed negatively and perceived as likely for their extension. Differences among browser platforms concerning complementary market entry are identified. Product spaces of extensions being available on multiple platforms are less likely to be entered and more heavily protected. Implications for research and stakeholders, i.e. platform owners and contributors are discussed.},
  language  = {en}
}
@incollection{BenderHeine2021,
  author    = {Bender, Benedict and Heine, Moreen},
  title     = {Government as a platform?},
  series = {Electronic government and the information systems perspective},
  booktitle = {Electronic government and the information systems perspective},
  editor    = {K{\"o}, Andrea and Francesconi, Enrico and Kotsis, Gabriele and Tjoa, A. Min and Khalil, Ismail},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-86610-5},
  doi       = {10.1007/978-3-030-86611-2_1},
  pages     = {3 -- 20},
  year      = {2021},
  abstract  = {Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. Motivated by the success of platforms in the private sector, they increasingly receive attention in the public sector. However, different understandings of the platform concept prevail. To guide the development and further research a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms. Despite constitutive elements, the proposed framework for platforms in the public sector may guide future analysis. The analysis framework is applied to platforms of federal states in the European Union.},
  language  = {en}
}
@incollection{BenderThimLinke2021,
  author    = {Bender, Benedict and Thim, Christof and Linke, Felix},
  title     = {Platform coring in the browser domain},
  series = {Platform coring on digital software platforms},
  booktitle = {Platform coring on digital software platforms},
  editor    = {Bender, Benedict},
  publisher = {Springer Gabler},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34798-7},
  doi       = {10.1007/978-3-658-34799-4_6},
  pages     = {119 -- 148},
  year      = {2021},
  abstract  = {Modern browsers are digital software platforms, as they allow third parties to extend functionality by providing extensions. In a highly competitive environment, differentiation through provided functionality is a key factor for browser platforms. As the development of browsers progress, new functions are constantly being released. Browsers could thus enter complementary markets by adding functionality previously provided by third-party extensions, which is referred to as 'platform coring'. Previous studies have missed the perspective of the parties involved. To address this gap, we conducted interviews with third-party and core developers in the security and privacy domain from Firefox and Chrome. This study provides three contributions. First, insights into stakeholder-specific issues concerning coring. Second, measures to prevent coring. Third, strategical guidance for developers and owners. Third-party vendors experienced and core developers confirmed that coring occurs on browser platforms. While developers with extrinsic motivations assess coring negatively, developers with intrinsic motivations perceive coring positively.},
  language  = {en}
}
@incollection{VladovaUllrichBenderetal.2021,
  author    = {Vladova, Gergana and Ullrich, Andr{\´e} and Bender, Benedict and Gronau, Norbert},
  title     = {Yes, we can (?)},
  series = {Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings},
  booktitle = {Technology and innovation in learning, teaching and education : second international conference, TECH-EDU 2020, Vila Real, Portugal, December 2-4, 2020 : proceedings},
  editor    = {Reis, Ars{\´e}nio and Barroso, Jo{\~a}o and Lopes, J. Bernardino and Mikropoulos, Tassos and Fan, Chih-Wen},
  publisher = {Springer},
  address   = {Cham},
  isbn      = {978-3-030-73987-4},
  doi       = {10.1007/978-3-030-73988-1_17},
  pages     = {225 -- 235},
  year      = {2021},
  abstract  = {The COVID-19 crisis has caused an extreme situation for higher education institutions around the world, where exclusively virtual teaching and learning has become obligatory rather than an additional supporting feature. This has created opportunities to explore the potential and limitations of virtual learning formats. This paper presents four theses on virtual classroom teaching and learning that are discussed critically. We use existing theoretical insights extended by empirical evidence from a survey of more than 850 students on acceptance, expectations, and attitudes regarding the positive and negative aspects of virtual teaching. The survey responses were gathered from students at different universities during the first completely digital semester (Spring-Summer 2020) in Germany. We discuss similarities and differences between the subjects being studied and highlight the advantages and disadvantages of virtual teaching and learning. Against the background of existing theory and the gathered data, we emphasize the importance of social interaction, the combination of different learning formats, and thus context-sensitive hybrid learning as the learning form of the future.},
  language  = {en}
}