@article{BounckenTiberius2023, author = {Bouncken, Ricarda B. and Tiberius, Victor}, title = {Legitimacy processes and trajectories of co-prosumption services}, series = {Journal of service research}, volume = {26}, journal = {Journal of service research}, number = {1}, publisher = {Sage Periodicals Press}, address = {London}, issn = {1094-6705}, doi = {10.1177/10946705211050208}, pages = {64 -- 82}, year = {2023}, abstract = {Our study applies legitimacy theorizing to service research, zooming in on co-prosumption service business models, which reside on significant direct contacts among provider-actors and customers as well as fellow customers in the service space. Our findings are based on a longitudinal flexible pattern matching method on 17 coworking spaces. The service cocreation nuances the double role of customers as evaluators and cocreators of legitimacy. This is because customers can have immediate perceptions of the actions and values of the services in their legitimacy evaluation while cocreating the service. Legitimacy shaped via social and recursive processes occurs in three stages: provisional, calibrated, and affirmed legitimacy. Findings inform four trajectory mechanisms of value-in-use pattern provenance, emergent Business Model development adaptive to the spatial context and loyal customers, visible trances as well as inside-out and outside-in identification processes. Further, the processes in the micro-ecosystem of an interstitial service space can develop a superordinate logic which overlays the potentially present coopetive and heterogenous institutional logics and interests of service customers.}, language = {en} } @misc{BounckenTiberius2023, author = {Bouncken, Ricarda B. and Tiberius, Victor}, title = {Legitimacy processes and trajectories of co-prosumption services}, series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {1}, issn = {1094-6705}, doi = {10.25932/publishup-60821}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608214}, pages = {21}, year = {2023}, abstract = {Our study applies legitimacy theorizing to service research, zooming in on co-prosumption service business models, which reside on significant direct contacts among provider-actors and customers as well as fellow customers in the service space. Our findings are based on a longitudinal flexible pattern matching method on 17 coworking spaces. The service cocreation nuances the double role of customers as evaluators and cocreators of legitimacy. This is because customers can have immediate perceptions of the actions and values of the services in their legitimacy evaluation while cocreating the service. Legitimacy shaped via social and recursive processes occurs in three stages: provisional, calibrated, and affirmed legitimacy. Findings inform four trajectory mechanisms of value-in-use pattern provenance, emergent Business Model development adaptive to the spatial context and loyal customers, visible trances as well as inside-out and outside-in identification processes. Further, the processes in the micro-ecosystem of an interstitial service space can develop a superordinate logic which overlays the potentially present coopetive and heterogenous institutional logics and interests of service customers.}, language = {en} } @inproceedings{BrandenburgerBrueschVoigtetal.2023, author = {Brandenburger, Bonny and Br{\"u}sch, Julia and Voigt, Maximilian and Busch, Magnus}, title = {Towards an open hardware process model for long-term sustainability}, series = {ECIS 2023 research-in-progress papers}, booktitle = {ECIS 2023 research-in-progress papers}, publisher = {Association for Information Systems (AIS)}, address = {Atlanta, GA}, pages = {1428 -- 1439}, year = {2023}, abstract = {The rise of open source models for software and hardware development has catalyzed the debate regarding sustainable business models. Open Source Software has already become a dominant part in the software industry, whereas Open Source Hardware is still a little-researched phenomenon but has the potential to do the same to manufacturing in a wide range of products. This article addresses this potential by introducing a research design to analyze the prototyping phase of six different Open Source Hardware projects tackling ecological, social, and economical challenges. Using a design science research methodology, a process model is developed to concretise the prototype development steps. The prototype phase is important because it is where fundamental decisions are made that affect the openness of the final product. This paper aims to advance the discourse on open production as a concept that enables companies to apply the aspect of openness towards collaboration-oriented and sustainable business models.}, language = {en} }