@incollection{BenderHeine2021,
  author    = {Bender, Benedict and Heine, Moreen},
  title     = {Government as a platform?},
  series = {Electronic government and the information systems perspective},
  booktitle = {Electronic government and the information systems perspective},
  editor    = {K{\"o}, Andrea and Francesconi, Enrico and Kotsis, Gabriele and Tjoa, A. Min and Khalil, Ismail},
  publisher = {Springer International Publishing},
  address   = {Cham},
  isbn      = {978-3-030-86610-5},
  doi       = {10.1007/978-3-030-86611-2_1},
  pages     = {3 -- 20},
  year      = {2021},
  abstract  = {Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. Motivated by the success of platforms in the private sector, they increasingly receive attention in the public sector. However, different understandings of the platform concept prevail. To guide the development and further research a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms. Despite constitutive elements, the proposed framework for platforms in the public sector may guide future analysis. The analysis framework is applied to platforms of federal states in the European Union.},
  language  = {en}
}
@incollection{BenderThim2021,
  author    = {Bender, Benedict and Thim, Christof},
  title     = {Entering complementary markets on software platforms},
  series = {Platform coring on digital software platforms},
  booktitle = {Platform coring on digital software platforms},
  editor    = {Bender, Benedict},
  publisher = {Springer Gabler},
  address   = {Wiesbaden},
  isbn      = {978-3-658-34798-7},
  doi       = {10.1007/978-3-658-34799-4_7},
  pages     = {149 -- 199},
  year      = {2021},
  abstract  = {Software platforms regularly introduce new features to remain competitive. While platform innovation is considered to be a critical success factor, adding certain features could hurt the ecosystem. If platform owners provide functionality that was previously provided by a contributor, the owners enter complementary product spaces. Complementary market entry frequently occurs on software platforms and is a major concern for third-party developers. Divergent findings on the impact of complementary market entry call for the consideration of additional factors. As prior research neglected the third-party perspective, this contribution aims to address this gap. We explore the use of measures to prevent complementary market entry using a survey approach on browser platforms. The research model is tested with 655 responses among developer from Mozilla Firefox and Google Chrome. To explain countermeasures employment, developer's attitude and perceived likelihood are important. The results reveal that developers employ countermeasures if complementary market entry is assessed negatively and perceived as likely for their extension. Differences among browser platforms concerning complementary market entry are identified. Product spaces of extensions being available on multiple platforms are less likely to be entered and more heavily protected. Implications for research and stakeholders, i.e. platform owners and contributors are discussed.},
  language  = {en}
}