@incollection{Zimmermann2021, author = {Zimmermann, Andreas}, title = {Would the world be a better place if one were to adopt a European approach to state immunity?}, series = {Remedies against immunity?}, volume = {297}, booktitle = {Remedies against immunity?}, editor = {Volpe, Valentina and Peters, Anne and Battini, Stefano}, publisher = {Springer}, address = {Berlin ; Heidelberg}, isbn = {978-3-662-62303-9}, doi = {10.1007/978-3-662-62304-6_12}, pages = {219 -- 233}, year = {2021}, abstract = {This chapter argues not only that there is no European Sonderweg (or 'special way') when it comes to the law of state immunity but that there ought not to be one. Debates within The Hague Conference on Private International Law in the late 1990s and those leading to the adoption of the 2002 UN Convention on Jurisdictional Immunities of States, as well as the development of the EU Brussels Regulation on Jurisdiction and Enforcement, as amended in 2015, all demonstrate that state immunity was not meant to be limited by such treaties but 'safeguarded'. Likewise, there is no proof that regional European customary law limits state immunity when it comes to ius cogens violations, as Italy and (partly) Greece are the only European states denying state immunity in such cases while the European Court of Human Rights has, time and again, upheld a broad concept of state immunity. It therefore seems unlikely that in the foreseeable future a specific European customary law norm on state immunity will develop, especially given the lack of participation in such practice by those states most concerned by the matter, including Germany. This chapter considers the possible legal implications of the jurisprudence of the Italian Constitutional Court for European military operations (if such operations went beyond peacekeeping). These implications would mainly depend on the question of attribution: if one where to assume that acts undertaken within the framework of military operations led by the EU were to be, at least also, attributable to the troop-contributing member states, the respective troop-contributing state would be entitled to enjoy state immunity exactly to the same degree as in any kind of unilateral military operations. Additionally, some possible perspectives beyond Sentenza 238/2014 are examined, in particular concerning the redress awarded by domestic courts 'as long as' neither the German nor the international system grant equivalent protection to the victims of serious violations of international humanitarian law committed during World War II. In the author's opinion, strengthening the jurisdiction of international courts and tribunals, bringing interstate cases for damages before the International Court of Justice, as well as providing for claims commissions where individual compensation might be sought for violations of international humanitarian law would be more useful and appropriate mechanisms than denying state immunity.}, language = {en} } @incollection{WolfPeters2021, author = {Wolf, Hans-Georg and Peters, Arne}, title = {Cognitive sociolinguistic studies of African English}, series = {Cognitive sociolinguistics revisited (Applications of Cognitive Linguistics (ACL))}, volume = {48}, booktitle = {Cognitive sociolinguistics revisited (Applications of Cognitive Linguistics (ACL))}, publisher = {De Gruyter Mouton}, address = {Berlin}, isbn = {978-3-11073-394-5}, doi = {10.1515/9783110733945-036}, pages = {457 -- 466}, year = {2021}, abstract = {This chapter presents an overview of Cognitive Sociolinguistic studies of African English. We discuss early applications of Conceptual Metaphor Theory to the study of English in Cameroon (Wolf 1999, 2001; Wolf and Simo Bobda 2001) as well as the extensive and methodologically diverse body of Cognitive Sociolinguistic research on the cultural model of COMMUNITY expressed in West and East African English (e.g., Wolf 2006, 2008; Wolf and Polzenhagen 2007; Polzenhagen and Wolf 2007; Polzenhagen 2007). Moreover, the chapter illustrates how studies such as Finzel and Wolf (2017), Peters (2021), Finzel (forthcoming) and Peters and Polzenhagen (2021) extend the Cognitive Sociolinguistic approach to further sociocultural issues, such as gender identities and culture-specific strategies of advertising in different anglophone parts of Africa. Finally, we point out possible future applications of the paradigm to socio-pragmatic aspects of African English.}, language = {en} } @incollection{WolfFinzel2021, author = {Wolf, Hans-Georg and Finzel, Anna}, title = {Colonial cultural conceptualizations and world Englishes}, series = {Research developments in world englishes}, booktitle = {Research developments in world englishes}, publisher = {Bloomsbury Academic}, address = {London}, isbn = {978-1-3501-6708-7}, doi = {10.5040/9781350167087.ch-010}, pages = {199 -- 230}, year = {2021}, abstract = {In this paper, we take a cognitive-sociolinguistic perspective on texts from the colonial period. The texts stem from various agents in the colonial enterprise and include documents from missionaries, administrators and politicians, as well as legal and scientific texts. What we find and trace in these texts is a recurrent set of dominant systems of conceptualizations that are characteristic of the colonial mindset and the corresponding discourse at large. However, these conceptualizations were spelled out in quite different ways in discourse, depending on the ideological background and objectives of the authors and on the specific colonial setting they deal with. We will focus on two contexts, India and sub-Saharan Africa, and we will highlight conceptualizations related to the framing of the constellation between colonizers and colonial subjects in terms of, inter alia, a parent-child, an adult-child and a teacher-pupil relationship. We will then look into some examples of cultural practices among the colonized that were "disturbing" to the colonizers. The fact that they were betrays value systems as well as preoccupations and fears on the side of the colonizers. These practices triggered efforts at cultural engineering in the colonies which had lasting effects on the local culture in these settings. However, this impact was far from being one-directional. The experience with the "otherness" of the colonial subjects fueled debates on latent societal issues in the culture of the colonizers. We will consider this impact for the case of the discourse on homosexuality. The empire stroke back also in linguistic terms, most notably by a host of loan words that entered the lexicon of English. The way these loan words were "integrated" into the English language provides ample evidence of a cultural appropriation also in this direction, i.e., the process known as "contextualization" in traditional Kachruvian sociolinguistics is bi-directional as well.}, language = {en} } @incollection{Wiemann2021, author = {Wiemann, Dirk}, title = {Being Taught Something World-Sized}, series = {The Work of World Literature}, volume = {2021}, booktitle = {The Work of World Literature}, publisher = {ICI Berlin Press}, address = {Berlin}, isbn = {978-3-96558-011-4}, issn = {2627-728X}, doi = {10.37050/ci-19_07}, pages = {149 -- 172}, year = {2021}, abstract = {This paper reads 'The Detainee's Tale as told to Ali Smith' (2016) as an exemplary demonstration of the work of world literature. Smith's story articulates an ethics of reading that is grounded in the recipient's openness to the singular, unpredictable, and unverifiable text of the other. More specifically, Smith's account enables the very event that it painstakingly stages: the encounter with alterity and newness, which is both the theme of the narrative and the effect of the text on the reader. At the same time, however, the text urges to move from an ethics of literature understood as the responsible reception of the other by an individual reader to a more explicitly convivial and political ethics of commitment beyond the scene of reading.}, language = {en} } @incollection{ThimGrumSchueffleretal.2021, author = {Thim, Christof and Grum, Marcus and Sch{\"u}ffler, Arnulf and Roling, Wiebke and Kluge, Annette and Gronau, Norbert}, title = {A concept for a distributed Interchangeable knowledge base in CPPS}, series = {Towards sustainable customization: cridging smart products and manufacturing systems}, booktitle = {Towards sustainable customization: cridging smart products and manufacturing systems}, editor = {Andersen, Ann-Louise and Andersen, Rasmus and Brunoe, Thomas Ditlev and Larsen, Maria Stoettrup Schioenning and Nielsen, Kjeld and Napoleone, Alessia and Kjeldgaard, Stefan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-90699-3}, doi = {10.1007/978-3-030-90700-6_35}, pages = {314 -- 321}, year = {2021}, abstract = {As AI technology is increasingly used in production systems, different approaches have emerged from highly decentralized small-scale AI at the edge level to centralized, cloud-based services used for higher-order optimizations. Each direction has disadvantages ranging from the lack of computational power at the edge level to the reliance on stable network connections with the centralized approach. Thus, a hybrid approach with centralized and decentralized components that possess specific abilities and interact is preferred. However, the distribution of AI capabilities leads to problems in self-adapting learning systems, as knowledgebases can diverge when no central coordination is present. Edge components will specialize in distinctive patterns (overlearn), which hampers their adaptability for different cases. Therefore, this paper aims to present a concept for a distributed interchangeable knowledge base in CPPS. The approach is based on various AI components and concepts for each participating node. A service-oriented infrastructure allows a decentralized, loosely coupled architecture of the CPPS. By exchanging knowledge bases between nodes, the overall system should become more adaptive, as each node can "forget" their present specialization.}, language = {en} } @incollection{Streck2021, author = {Streck, Charlotte}, title = {From laggards to leaders}, series = {Frontiers in international environmental law : doceans and climate challenges : essays in honour of David Freestone}, booktitle = {Frontiers in international environmental law : doceans and climate challenges : essays in honour of David Freestone}, editor = {Barnes, Richard and Long, Ron{\´a}n}, publisher = {Brill Nijhoff}, address = {Leiden}, isbn = {978-90-04-37287-0}, doi = {10.1163/9789004372887_004}, pages = {75 -- 105}, year = {2021}, abstract = {The 2015 Paris Agreement on climate change embraces the participation of non-state actors in a separate governance track - the 'Non-state actor zone for global action' (nazca) - that runs alongside the formal track of unfccc negotiations and the implementation of the Paris Agreement by State Parties through 'nationally determined contributions'. unfccc Secretariat is entrusted with orchestrating non-state global and transnational initiatives, partnerships and networks. The involvement of non-state actors in the implementation of the Paris Agreement helps to address an action gap by countries that are unable or unwilling to implement ambitious ndcs. However, the increased prominence of initiatives driven by non-state actors also increases their direct and indirect influence on processes and rules which raises a number of questions with regards to the legitimacy of action and the democratic deficit of the global climate regime. Balancing legitimacy with effectiveness requires non-state initiatives to ensure transparent and inclusive governance, and accountability towards progress against their goals and pledges. Despite its encouragement towards private initiatives, the Paris Agreement creates surprisingly little regulatory space for non-state actors to gain hold. Neither are there measures that would link ndcs to nazca initiatives, nor are functional requirements such as transparency or reporting extended to non-state initiatives. While the Paris Agreement marks an important step towards harnessing private sector ability and ambition for climate action, more remains to be done to create a truly enabling framework for private action to strive and complement public efforts to address climate change.}, language = {en} } @incollection{Sprinz2021, author = {Sprinz, Detlef F.}, title = {Effectiveness}, series = {Essential concepts of global environmental governance}, booktitle = {Essential concepts of global environmental governance}, editor = {Morin, Jean-Fr{\´e}d{\´e}ric and Orsini, Amandine}, edition = {Second edition}, publisher = {Routledge}, address = {Abingdon}, isbn = {978-0-367-41869-4}, doi = {10.4324/9780367816681-34}, pages = {80 -- 83}, year = {2021}, language = {en} } @incollection{Schmidt2021, author = {Schmidt, Thorsten Ingo}, title = {Urbanisation and local government - an introduction}, series = {Urbanisation and local government(s)}, booktitle = {Urbanisation and local government(s)}, editor = {Hoffman, Istv{\´a}n and Rozsnyai, Krisztina F. and Nagy, Marianna}, publisher = {Institute for Local Self-Government}, address = {Maribor}, isbn = {978-961-7124-06-4}, doi = {10.4335/2021.7}, pages = {5 -- 14}, year = {2021}, abstract = {This introductory essay is structured as follows: First of all, several forms of urbanisation (I.) are introduced and the processes of urbanisation and dis-urbanisation (II.) are defined. Then four fields of law which are deeply affected by urbanisation are put into the focus. These are, local government law (III.), but also public building law (IV.), civil service law (V.) and public finance law (VI.). Afterwards the effects of the corona pandemic on these fields of law are contemplated, taking account of the process of urbanisation (VII.). Finally, the main results are summarised (VIII.).}, language = {en} } @incollection{Schmidt2021, author = {Schmidt, Thorsten Ingo}, title = {The cde of conduct for the justices of the Federal Constitutional Court of Germany}, series = {Challenged justice}, booktitle = {Challenged justice}, editor = {Shetreet, Shimon and Chodosh, Hiram and Helland, Eric}, publisher = {Brill Nijhoff}, address = {Leiden ; Boston}, isbn = {978-9-00442-155-4}, doi = {10.1163/9789004421554_016}, pages = {293 -- 299}, year = {2021}, abstract = {In all matters, both official and unofficial, the Justices of the Federal Constitutional Court conduct themselves in a way that does notcompromise the reputation of the Court, the dignity of their officeor confidence in their independence, impartiality, neutrality and integrity.}, language = {en} } @incollection{SchenckMohamedZakariaNdiritiroetal.2021, author = {Schenck, Marcia C. and Mohamed Zakaria, Abdalla and Ndiritiro, Richesse and Omar, Shaema and Rer, Samson and Reed, Kate and Teferra, Gerawork}, title = {Opportunities and challenges of oral history research through refugee voices, narratives, and memories}, series = {Global South scholars in the Western Academy}, booktitle = {Global South scholars in the Western Academy}, publisher = {Routledge}, address = {New York}, isbn = {978-0-367-62582-5}, doi = {10.4324/9781003109808-18}, pages = {171 -- 185}, year = {2021}, abstract = {While academic mobility has generally been positioned in the literature as a ready, at-will movement of people and ideas, this chapter demonstrates how the conditions of mobility and immobility "all at once" impact knowledge production and exchange. By offering a more nuanced window into the experiences of scholars in exile, this chapter challenges dominant discourses of academic mobility and draws on lessons learned from within liminal spaces of knowledge production to elicit more response within higher education communities. Context-rich examples reveal the interpersonal tensions and cultural shifts—including gender, ethnic and race-based stereotypes and discrimination—that affect intellectual outputs, further problematizing the conceptualization of knowledge production in human capital terms. Lessons gleaned from Scholars at Risk (SAR) and related programmes suggest support structures that amplify scholars' agency; more broadly, higher education should consider ways of adapting to its diverse knowledge producers, rather than supporting the acclimation to its current environment.}, language = {en} } @incollection{RiedererFritschSeewann2021, author = {Riederer, Bernhard Edwin and Fritsch, Nina-Sophie and Seewann, Lena}, title = {Singles in the city}, series = {Vienna Yearbook of Population Research}, volume = {19}, booktitle = {Vienna Yearbook of Population Research}, number = {1}, publisher = {Austrian Academy of Sciences Press}, address = {Vienna}, issn = {1728-5305}, doi = {10.1553/populationyearbook2021.res3.2}, pages = {319 -- 353}, year = {2021}, abstract = {More people than ever are living in cities, and in these cities, more and more people are living alone. Using the example of Vienna, this paper investigates the subjective well-being of single households in the city. Previous research has identified positive and negative aspects of living alone (e.g., increased freedom vs. missing social embeddedness). We compare single households with other household types using data from the Viennese Quality of Life Survey (1995-2018). In our analysis, we consider overall life satisfaction as well as selected dimensions of subjective wellbeing (i.e., housing, financial situation, main activity, family, social contacts, leisure time). Our findings show that the subjective well-being of single households in Vienna is high and quite stable over time. While single households are found to have lower life satisfaction than two-adult households, this result is mainly explained by singles reporting lower satisfaction with family life. Compared to households with children, singles are more satisfied with their financial situation, leisure time and housing, which helps to offset the negative consequences of missing family ties (in particular with regard to single parents).}, language = {en} } @incollection{Pinkas2021, author = {Pinkas, Ronen}, title = {Idolatry}, series = {Encyclopedia of Jewish-Christian Relations online (EJCR)}, booktitle = {Encyclopedia of Jewish-Christian Relations online (EJCR)}, publisher = {de Gruyter}, address = {Berlin}, issn = {2569-3530}, doi = {10.1515/ejcro.11304938}, year = {2021}, language = {en} } @incollection{MishraVladova2021, author = {Mishra, Vidisha and Vladova, Gergana}, title = {It's personal}, series = {The fourth industrial revolution and its impact on ethics}, booktitle = {The fourth industrial revolution and its impact on ethics}, editor = {Miller, Katharina and Wendt, Karen}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-57019-4}, doi = {10.1007/978-3-030-57020-0_12}, pages = {151 -- 158}, year = {2021}, abstract = {The new technologies of the Fourth Industrial Revolution (4IR) are disrupting traditional models of work and learning. While the impact of digitalization on education was already a point of serious deliberation, the COVID-19 pandemic has expedited ongoing transitions. With 90\% of the world's student population having been impacted by national lockdowns—online learning has gone from being a luxury to a necessity, in a context where around 3.6 billion people are offline. As the impacts of the 4IR unfold alongside the current crisis, it is not enough for future policy pathways to prioritize educational attainment in the traditional sense; it is essential to reimagine education itself as well as its delivery entirely. Future policy narratives will need to evaluate the very process of learning and identify the ways in which technology can help reduce existing disparities and enhance digital access, literacy and fluency in a scalable manner. In this context, this chapter analyses the status quo of online learning in India and Germany. Drawing on the experiences of these two economies with distinct trajectories of digitalization, the chapter explores how new technologies intersect with traditional education and local sociocultural conditions. Further, the limitations and opportunities presented by dominant ed-tech models is critically analyzed against the ongoing COVID-19 pandemic.}, language = {en} } @incollection{LangemeyerGronauSchmidWalzetal.2021, author = {Langemeyer, Ines and Gronau, Norbert and Schmid-Walz, Sabrina and Kotarski, David and Reimann, Daniela and Teichmann, Malte}, title = {From employee to expert}, series = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland}, booktitle = {2021 Crossing Boundaries Muttenz/Basel and Bern : 4th International VET Conference Crossing Boundaries 8 to 9 April 2021, online, Muttenz and Bern, Switzerland}, doi = {10.5281/zenodo.4590196}, pages = {226 -- 231}, year = {2021}, abstract = {In the context of the collaborative project Ageing-appropriate, process-oriented and interactive further training in SME (API-KMU), innovative solutions for the challenges of demographic change and digitalisation are being developed for SMEs. To this end, an approach to age-appropriate training will be designed with the help of AR technology. In times of the corona pandemic, a special research design is necessary for the initial survey of the current state in the companies, which will be systematically elaborated in this paper. The results of the previous methodological considerations illustrate the necessity of a mix of methods to generate a deeper insight into the work processes. Video-based retrospective interviews seem to be a suitable instrument to adequately capture the employees' interpretative perspectives on their work activities. In conclusion, the paper identifies specific challenges, such as creating acceptance among employees, open questions, e.g., how a transfer or generalization of the results can succeed, and hypotheses that will have to be tested in the further course of the research process.}, language = {en} } @incollection{Kuhlmann2021, author = {Kuhlmann, Sabine}, title = {Managerial reforms from a comparative perspective}, series = {A research agenda for regional and local government}, booktitle = {A research agenda for regional and local government}, editor = {Callanan, Mark and Loughlin, John}, publisher = {Edward Elgar Publishing}, address = {Cheltenham, UK}, isbn = {978-1-83910-663-7}, doi = {10.4337/9781839106644.00013}, pages = {111 -- 132}, year = {2021}, abstract = {This chapter analyses managerial reforms at the subnational level of government from a comparative perspective and outlines possible routes for future comparative research. It examines reforms of the external relationships between local governments and private service providers, which were aimed at transforming the organizational macro-setting of local service provision, the task portfolio and functional profile of local governments. The chapter then moves to scrutinizing internal managerial reforms concerned with the modernization of organization and processes and the improvement of management capacities inside local administrations meant to strengthen performance, output- and consumer-orientation in local service delivery. The country sample includes the United Kingdom (England), Sweden, and Germany that represent three distinct types of administrative culture and local government in Europe.}, language = {en} } @incollection{Haenel2021, author = {H{\"a}nel, Hilkje C.}, title = {Epistemic injustice and recognition theory: what we owe to refugees}, series = {Migration, recognition and critical theory}, volume = {21}, booktitle = {Migration, recognition and critical theory}, editor = {Schweiger, Gottfried}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-72731-4}, doi = {10.1007/978-3-030-72732-1_12}, pages = {257 -- 282}, year = {2021}, abstract = {This paper starts from the premise that Western states are connected to some of the harms refugees suffer from. It specifically focuses on the harm of acts of misrecognition and its relation to epistemic injustice that refugees suffer from in refugee camps, in detention centers, and during their desperate attempts to find refuge. The paper discusses the relation between hermeneutical injustice and acts of misrecognition, showing that these two phenomena are interconnected and that acts of misrecognition are particularly damaging when (a) they stretch over different contexts, leaving us without or with very few safe spaces, and (b) they dislocate us, leaving us without a community to turn to. The paper then considers the ways in which refugees experience acts of misrecognition and suffer from hermeneutical injustice, using the case of unaccompanied children at the well-known and overcrowded camp Moria in Greece, the case of unsafe detention centers in Libya, and the case of the denial to assistance on the Mediterranean and the resulting pushbacks from international waters to Libya as well as the preventable drowning of refugees in the Mediterranean to illustrate the arguments. Finally, the paper argues for specific duties toward refugees that result from the prior arguments on misrecognition and hermeneutical injustice.}, language = {en} } @incollection{HeubergerSchwab2021, author = {Heuberger, Moritz and Schwab, Christian}, title = {Challenges of digital service provision for local governments from the citizens' view}, series = {The future of local self-government}, booktitle = {The future of local self-government}, editor = {Bergstr{\"o}m, Tomas and Franzke, Jochen and Kuhlmann, Sabine and Wayenberg, Ellen}, publisher = {Palgrave Macmillan}, address = {Cham}, isbn = {978-3-030-56058-4}, doi = {10.1007/978-3-030-56059-1_9}, pages = {115 -- 130}, year = {2021}, language = {en} } @incollection{GrumThimGronau2021, author = {Grum, Marcus and Thim, Christof and Gronau, Norbert}, title = {Aiming for knowledge-transfer-optimizing intelligent cyber-physical systems}, series = {Towards sustainable customization : cridging smart products and manufacturing systems}, booktitle = {Towards sustainable customization : cridging smart products and manufacturing systems}, editor = {Andersen, Ann-Louise and Andersen, Rasmus and Brunoe, Thomas Ditlev and Larsen, Maria Stoettrup Schioenning and Nielsen, Kjeld and Napoleone, Alessia and Kjeldgaard, Stefan}, publisher = {Springer}, address = {Cham}, isbn = {978-3-030-90699-3}, doi = {10.1007/978-3-030-90700-6_16}, pages = {149 -- 157}, year = {2021}, abstract = {Since more and more production tasks are enabled by Industry 4.0 techniques, the number of knowledge-intensive production tasks increases as trivial tasks can be automated and only non-trivial tasks demand human-machine interactions. With this, challenges regarding the competence of production workers, the complexity of tasks and stickiness of required knowledge occur [1]. Furthermore, workers experience time pressure which can lead to a decrease in output quality. Cyber-Physical Systems (CPS) have the potential to assist workers in knowledge-intensive work grounded on quantitative insights about knowledge transfer activities [2]. By providing contextual and situational awareness as well as complex classification and selection algorithms, CPS are able to ease knowledge transfer in a way that production time and quality is improved significantly. CPS have only been used for direct production and process optimization, knowledge transfers have only been regarded in assistance systems with little contextual awareness. Embedding production and knowledge transfer optimization thus show potential for further improvements. This contribution outlines the requirements and a framework to design these systems. It accounts for the relevant factors.}, language = {en} } @incollection{GrumKotarskiAmbrosetal.2021, author = {Grum, Marcus and Kotarski, David and Ambros, Maximilian and Biru, Tibebu and Krallmann, Hermann and Gronau, Norbert}, title = {Managing knowledge of intelligent systems}, series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings}, volume = {422}, booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings}, editor = {Shishkov, Boris}, publisher = {Springer International Publishing}, address = {Cham}, isbn = {978-3-030-79975-5}, doi = {10.1007/978-3-030-79976-2_5}, pages = {78 -- 96}, year = {2021}, abstract = {Since more and more business tasks are enabled by Artificial Intelligence (AI)-based techniques, the number of knowledge-intensive tasks increase as trivial tasks can be automated and non-trivial tasks demand human-machine interactions. With this, challenges regarding the management of knowledge workers and machines rise [9]. Furthermore, knowledge workers experience time pressure, which can lead to a decrease in output quality. Artificial Intelligence-based systems (AIS) have the potential to assist human workers in knowledge-intensive work. By providing a domain-specific language, contextual and situational awareness as well as their process embedding can be specified, which enables the management of human and AIS to ease knowledge transfer in a way that process time, cost and quality are improved significantly. This contribution outlines a framework to designing these systems and accounts for their implementation.}, language = {en} } @incollection{GrumGronau2021, author = {Grum, Marcus and Gronau, Norbert}, title = {Quantification of knowledge transfers}, series = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings}, volume = {422}, booktitle = {Business modeling and software design : 11th International Symposium, BMSD 2021, Sofia, Bulgaria, July 5-7, 2021, Proceedings}, editor = {Shishkov, Boris}, publisher = {Springer International Publishing}, address = {Cham}, isbn = {978-3-030-79975-5}, doi = {10.1007/978-3-030-79976-2_13}, pages = {224 -- 242}, year = {2021}, abstract = {Faced with the triad of time-cost-quality, the realization of knowledge-intensive tasks at economic conditions is not trivial. Since the number of knowledge-intensive processes is increasing more and more nowadays, the efficient design of knowledge transfers at business processes as well as the target-oriented improvement of them is essential, so that process outcomes satisfy high quality criteria and economic requirements. This particularly challenges knowledge management, aiming for the assignment of ideal manifestations of influence factors on knowledge transfers to a certain task. Faced with first attempts of knowledge transfer-based process improvements [1], this paper continues research about the quantitative examination of knowledge transfers and presents a ready-to-go experiment design that is able to examine quality of knowledge transfers empirically and is suitable to examine knowledge transfers on a quantitative level. Its use is proven by the example of four influence factors, which namely are stickiness, complexity, competence and time pressure.}, language = {en} }