@inproceedings{FabianBenderWeimann2015, author = {Fabian, Benjamin and Bender, Benedict and Weimann, Lars}, title = {E-Mail tracking in online marketing}, series = {Proceedings of the 12th International Conference on Wirtschaftsinformatik}, booktitle = {Proceedings of the 12th International Conference on Wirtschaftsinformatik}, number = {74}, publisher = {Associations for Information Systems AIS}, address = {Atlanta}, isbn = {978-3-00-049184-9}, pages = {15}, year = {2015}, abstract = {E-Mail tracking uses personalized links and pictures for gathering information on user behavior, for example, where, when, on what kind of device, and how often an e-mail has been read. This information can be very useful for marketing purposes. On the other hand, privacy and security requirements of customers could be violated by tracking. This paper examines how e-mail tracking works, how it can be detected automatically, and to what extent it is used in German e-commerce. We develop a detection model and software tool in order to collect and analyze more than 600 newsletter e-mails from companies of several different industries. The results show that the usage of e-mail tracking in Germany is prevalent but also varies depending on the industry.}, language = {en} } @inproceedings{BenderGrum2016, author = {Bender, Benedict and Grum, Marcus}, title = {Entwicklung eines Architekturkonzepts zum flexiblen Einsatz von Analytics}, series = {Proceedings INFORMATIK - Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. ; Lecture Notes in Informatics (LNI)}, booktitle = {Proceedings INFORMATIK - Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. ; Lecture Notes in Informatics (LNI)}, number = {P259}, publisher = {Gesellschaft f{\"u}r Informatik e.V.}, address = {Bonn}, pages = {815 -- 824}, year = {2016}, abstract = {Die optimale Dimensionierung von IT-Hardware stellt Entscheider aufgrund der stetigen Weiterentwicklung zunehmend vor Herausforderungen. Dies gilt im Speziellen auch f{\"u}r Analytics-Infrastrukturen, die zunehmend auch neue Software zur Analyse von Daten einsetzen, welche in den Ressourcenanforderungen stark variieren. Damit eine flexible und gleichzeitig effiziente Gestaltung von Analytics-Infrastrukturen erreicht werden kann, wird ein dynamisch arbeitendes Architekturkonzept vorgeschlagen, das Aufgaben auf Basis einer systemspezifischen Entscheidungsmaxime mit Hilfe einer Eskalationsmatrix verteilt und hierf{\"u}r Aufgabencharakteristiken sowie verf{\"u}gbare Hardwareausstattungen entsprechend ihrer Auslastung ber{\"u}cksichtigt.}, language = {de} } @inproceedings{GronauGrumBender2016, author = {Gronau, Norbert and Grum, Marcus and Bender, Benedict}, title = {Determining the optimal level of autonomy in cyber-physical production systems}, series = {IEEE 14th International Conference on Industrial Informatics (INDIN)}, booktitle = {IEEE 14th International Conference on Industrial Informatics (INDIN)}, publisher = {IEEE}, address = {New York}, doi = {10.1109/INDIN.2016.7819367}, pages = {1293 -- 1299}, year = {2016}, abstract = {Traditional production systems are enhanced by cyber-physical systems (CPS) and Internet of Things. A kind of next generation systems, those cyber-physical production systems (CPPS) are able to raise the level of autonomy of its production components. To find the optimal degree of autonomy in a given context, a research approach is formulated using a simulation concept. Based on requirements and assumptions, a cyber-physical market is modeled and qualitative hypotheses are formulated, which will be verified with the help of the CPPS of a hybrid simulation environment.}, language = {en} } @inproceedings{BenderFabianLessmannetal.2016, author = {Bender, Benedict and Fabian, Benjamin and Lessmann, Stefan and Haupt, Johannes}, title = {E-Mail Tracking}, series = {Proceedings of the 37th International Conference on Information Systems (ICIS)}, booktitle = {Proceedings of the 37th International Conference on Information Systems (ICIS)}, pages = {19}, year = {2016}, abstract = {E-mail advertisement, as one instrument in the marketing mix, allows companies to collect fine-grained behavioural data about individual users' e-mail reading habits realised through sophisticated tracking mechanisms. Such tracking can be harmful for user privacy and security. This problem is especially severe since e-mail tracking techniques gather data without user consent. Striving to increase privacy and security in e-mail communication, the paper makes three contributions. First, a large database of newsletter e-mails is developed. This data facilitates investigating the prevalence of e- mail tracking among 300 global enterprises from Germany, the United Kingdom and the United States. Second, countermeasures are developed for automatically identifying and blocking e-mail tracking mechanisms without impeding the user experience. The approach consists of identifying important tracking descriptors and creating a neural network-based detection model. Last, the effectiveness of the proposed approach is established by means of empirical experimentation. The results suggest a classification accuracy of 99.99\%.}, language = {en} } @inproceedings{GlaschkeGronauBender2016, author = {Glaschke, Christian and Gronau, Norbert and Bender, Benedict}, title = {Cross-System Process Mining using RFID Technology}, series = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD}, booktitle = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD}, publisher = {SCITEPRESS - Science and Technology Publications}, address = {Set{\´u}bal}, isbn = {978-989-758-190-8}, doi = {10.5220/0006223501790186}, pages = {179 -- 186}, year = {2016}, abstract = {In times of digitalization, the collection and modeling of business processes is still a challenge for companies. The demand for trustworthy process models that reflect the actual execution steps therefore increases. The respective kinds of processes significantly determine both, business process analysis and the conception of future target processes and they are the starting point for any kind of change initiatives. Existing approaches to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore, transactional protocols and limited data from a single application system are used. Heterogeneous application landscapes and business processes that are executed across multiple application systems, on the contrary, are one of the main challenges in process mining research. Using RFID technology is hence one approach to close the existing gap between different application systems. This paper focuses on methods for data collection from real world objects via RFID technology and possible combinations with application data (process mining) in order to realize a cross system mining approach.}, language = {en} } @inproceedings{GrumBenderAlfa2017, author = {Grum, Marcus and Bender, Benedict and Alfa, Attahiru S.}, title = {The construction of a common objective function for analytical infrastructures}, series = {2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC)}, booktitle = {2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC)}, publisher = {IEEE}, address = {New York}, doi = {10.1109/ICE.2017.8279892}, pages = {219 -- 225}, year = {2017}, abstract = {The paper deals with the increasing growth of embedded systems and their role within structures similar to the Internet (Internet of Things) as those that provide calculating power and are more or less appropriate for analytical tasks. Faced with the example of a cyber-physical manufacturing system, a common objective function is developed with the intention to measure efficient task processing within analytical infrastructures. A first validation is realized on base of an expert panel.}, language = {en} } @article{HuettelZiesemerPeyeretal.2017, author = {H{\"u}ttel, Alexandra and Ziesemer, Florence and Peyer, Mathias and Balderjahn, Ingo}, title = {To purchase or not?}, series = {Journal of Cleaner Production}, volume = {174}, journal = {Journal of Cleaner Production}, publisher = {Elsevier}, address = {Oxford}, issn = {0959-6526}, doi = {10.1016/j.jclepro.2017.11.019}, pages = {827 -- 836}, year = {2017}, abstract = {Although ecologically and socially responsible consumption helps to reduce the harmful effects of resource use for both nature and society, all types of consumption (whether green or fair) deplete valuable resources. At the same time, to maintain household financial sustainability, spending should not exceed a household's financial resources. Thus, economically sustainable consumption is related to the consumer's decision to not buy products and the disposition to forgo specific purchases. Based on a means-end chain approach, this study investigates consumer cognitive decision-making structures related to six distinct options for economically (non-)sustainable consumption. Whereas saving motives, waste concerns, and avoidance motivations support economically sustainable decisions, economically non-sustainable decision-making is directly linked to attaining overall life goals. By clustering respondents based on the elicited means-end chains, the study discloses four consumer groups with distinctive motivational structures. The study also reveals several obstacles to promoting economic sustainability, indicates methods to overcome such obstacles, and suggests avenues for future research.}, language = {en} } @article{HerbstVoethDotanStoehr2017, author = {Herbst - Voeth, Uta and Dotan, Hilla and St{\"o}hr, Sina}, title = {Negotiating with work friends}, series = {The journal of business \& industrial marketing}, volume = {32}, journal = {The journal of business \& industrial marketing}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {0885-8624}, doi = {10.1108/JBIM-12-2015-0250}, pages = {558 -- 566}, year = {2017}, abstract = {Purpose - This study aims to investigate whether a team of females negotiates differently than a team of males, and whether (workplace) friendship moderates the relationship between single-gender team composition and negotiation outcomes. Design/methodology/approach - The authors used two laboratory studies and paired 216 MBA students into single-gender teams of friends and non-friends, and then engaged them in several dyadic multi-issue negotiations. Findings - The results show that on average, male teams of non-friends reached significantly better outcomes than female teams of non-friends. However, and interestingly, female teams of friends perform equally to male teams of friends. Research limitations/implications - The authors contribute both to the negotiations and the workplace friendship literature because very little research has examined negotiation among friends at work and in particular team negotiations. In addition, the authors also contribute to the literature on gender differences in negotiations because existing research has rarely examined the differences between all-male and all-female teams and especially the relationship between same-sex teams and their effects on negotiation outcomes. Practical implications - This research has clear implications to managers with regard to team composition. Specifically, a winning all-female team should not be changed! Originality/value - This is the first study to examine the relationship between workplace friendship, gender and negotiation outcomes.}, language = {en} } @misc{GeorgeKearney2017, author = {George, Elizabeth and Kearney, Eric}, title = {Editorial}, series = {Organizational psychology review}, volume = {7}, journal = {Organizational psychology review}, number = {1}, publisher = {Sage Publ.}, address = {Thousand Oaks}, issn = {2041-3866}, doi = {10.1177/2041386617690945}, pages = {3 -- 3}, year = {2017}, language = {en} } @article{PreussvanderWijst2017, author = {Preuss, Melanie and van der Wijst, Per}, title = {A phase-specific analysis of negotiation styles}, series = {The journal of business \& industrial marketing}, volume = {32}, journal = {The journal of business \& industrial marketing}, number = {4}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {0885-8624}, doi = {10.1108/JBIM-01-2016-0010}, pages = {505 -- 518}, year = {2017}, abstract = {Purpose - The purpose of this study is to analyze whether negotiators stick to one single negotiation style or whether their styles vary during the negotiation process. The paper seeks to identify different combinations of phase-specific negotiation styles and investigates the relationship between these combinations and negotiation performance and satisfaction. Design/methodology/approach - The study is based on a large online negotiation simulation that allows a phase-specific analysis of negotiation styles via an elaborate coding scheme. Findings - The findings reveal that negotiators generally do not limit themselves to a single negotiation style. Instead, they vary their style in the course of different negotiation phases. The authors distinguish between five distinct phase-specific negotiation style patterns that differ with regard to their impact on negotiation performance but not negotiation satisfaction. Practical implications - Negotiation practitioners get to know different phase-specific negotiation style patterns and get insights into which pattern is the most promising for negotiation performance. As a result, they can acquire this phase-specific negotiation style pattern to enhance their performance. Originality/value - The paper contributes to existing negotiation style literature, because it is the first to analyze negotiation styles from a phase-specific point of view.}, language = {en} } @article{MahIfenthaler2017, author = {Mah, Dana-Kristin and Ifenthaler, Dirk}, title = {Academic staff perspectives on first-year students' academic competencies}, series = {Journal of applied research in higher education : JARHE}, volume = {9}, journal = {Journal of applied research in higher education : JARHE}, number = {4}, publisher = {Emerald Group Publishing Limited}, address = {Bingley}, issn = {2050-7003}, doi = {10.1108/JARHE-03-2017-0023}, pages = {630 -- 640}, year = {2017}, abstract = {Purpose: The purpose of this paper is to examine the expectations, perceptions and role understanding of academic staff using a model of academic competencies (i.e. time management, learning skills, technology proficiency, self-monitoring and research skills). Design/methodology/approach: Semi-structured interviews were conducted with ten members of academic staff at a German university. Participants' responses to the open-ended questions were coded inductively, while responses concerning the proposed model of academic competencies were coded deductively using a priori categories. Findings: Participating academic staff expected first-year students to be most competent in time management and in learning skills; they perceived students' technology proficiency to be rather high but their research skills as low. Interviews indicated a mismatch between academic staff expectations and perceptions. Practical implications: These findings may enable universities to provide support services for first-year students to help them to adjust to the demands of higher education. They may also serve as a platform to discuss how academic staff can support students to develop the required academic competencies, as well as a broader conversation about higher education pedagogy and competency assessment. Originality/value: Little research has investigated the perspectives of academic staff concerning the academic competencies they expect of first-year students. Understanding their perspectives is crucial for improving the quality of institutions; their input into the design of effective support services is essential, as is a constructive dialogue to identify strategies to enhance student retention.}, language = {en} } @book{ApelojgBanse2017, author = {Apelojg, Benjamin and Banse, Gerhard}, title = {Technische Bildung und berufliche Orientierung im Wandel}, series = {Sammelband}, volume = {133/134}, journal = {Sammelband}, editor = {Apelojg, Benjamin and Banse, Gerhard}, publisher = {Trafo}, address = {Berlin}, isbn = {978-3864641565}, pages = {247}, year = {2017}, abstract = {Der Band versammelt 21 Beitr{\"a}ge, die unter dem Titel "Technische Bildung und berufliche Orientierung im Wandel" aus Anlass der Emeritierung von Prof. Dr. paed. habil Bernd Meier, Professur f{\"u}r Technologie und Berufliche Orientierung an der Wirtschafts- und Sozialwissenschaftlichen Fakult{\"a}t der Universit{\"a}t Potsdam, auf einem Kolloquium 2017 gehalten wurden.}, language = {de} } @inproceedings{BenderGronau2017, author = {Bender, Benedict and Gronau, Norbert}, title = {Coring on Digital Platforms}, series = {Proceedings of the 38th International Conference on Information Systems (ICIS)}, booktitle = {Proceedings of the 38th International Conference on Information Systems (ICIS)}, number = {8}, publisher = {Association for Information Systems (AIS)}, address = {Atlanta}, isbn = {978-0-9966831-5-9}, pages = {5256 -- 5274}, year = {2017}, abstract = {Today's mobile devices are part of powerful business ecosystems, which usually involve digital platforms. To better understand the complex phenomenon of coring and related dynamics, this paper presents a case study comparing iMessage as part of Apple's iOS and WhatsApp. Specifically, it investigates activities regarding platform coring, as the integration of several functionalities provided by third-party applications in the platform core. The paper makes three contributions. First, a systematization of coring activities is developed. Coring modes are differentiated by the amount of coring and application maintenance. Second, the case study revealed that the phenomenon of platform coring is present on digital platforms for mobile devices. Third, the fundamentals of coring are discussed as a first step towards theoretical development. Even though coring constitutes a potential threat for third-party developers regarding their functional differentiation, an idea of what a beneficial partnership incorporating coring activities could look like is developed here.}, language = {en} } @article{HauptBenderFabianetal.2018, author = {Haupt, Johannes and Bender, Benedict and Fabian, Benjamin and Lessmann, Stefan}, title = {Robust identification of email tracking}, series = {European Journal of Operational Research}, volume = {271}, journal = {European Journal of Operational Research}, number = {1}, publisher = {Elsevier}, address = {Amsterdam}, issn = {0377-2217}, doi = {10.1016/j.ejor.2018.05.018}, pages = {341 -- 356}, year = {2018}, abstract = {Email tracking allows email senders to collect fine-grained behavior and location data on email recipients, who are uniquely identifiable via their email address. Such tracking invades user privacy in that email tracking techniques gather data without user consent or awareness. Striving to increase privacy in email communication, this paper develops a detection engine to be the core of a selective tracking blocking mechanism in the form of three contributions. First, a large collection of email newsletters is analyzed to show the wide usage of tracking over different countries, industries and time. Second, we propose a set of features geared towards the identification of tracking images under real-world conditions. Novel features are devised to be computationally feasible and efficient, generalizable and resilient towards changes in tracking infrastructure. Third, we test the predictive power of these features in a benchmarking experiment using a selection of state-of-the-art classifiers to clarify the effectiveness of model-based tracking identification. We evaluate the expected accuracy of the approach on out-of-sample data, over increasing periods of time, and when faced with unknown senders. (C) 2018 Elsevier B.V. All rights reserved.}, language = {en} } @article{ScheallSchumacher2018, author = {Scheall, Scott and Schumacher, Reinhard}, title = {Karl Menger as Son of Carl Menger}, series = {History of political economy}, volume = {50}, journal = {History of political economy}, number = {4}, publisher = {Duke Univ. Press}, address = {Durham}, issn = {0018-2702}, doi = {10.1215/00182702-7202512}, pages = {649 -- 678}, year = {2018}, abstract = {Relatively little is known about the relationship between Carl Menger, founder of the Austrian school of economics, and his son, Karl Menger, the mathematician, geometer, logician, and philosopher of science, whose mathematical colloquium at the University of Vienna was essential for the development of mathematical economics. Based on Karl Menger's diaries and correspondence, the present paper considers the development and struggles of the young Karl Menger, focusing on the years 1919-23, when Vienna was a vanquished city. We discuss the various relations within the Menger family and their significance for Karl Menger's intellectual development. Additionally, we consider his acquaintances with economists such as Knut Wicksell, David Davidson, and Eli Heckscher as well as the younger Menger's work in economics. We shed new light on his editorship of the second edition of his father's Grunds{\"a}tze der Volkswirtschaftslehre.}, language = {en} } @misc{MeierMetteHolzendorf2018, author = {Meier, Bernd and Mette, Dieter and Holzendorf, Ulf}, title = {Startklar! - Sekundarstufe I}, editor = {Holzendorf, Ulf}, edition = {differenzierende Ausgabe, 1. Auflage, 2. Druck}, publisher = {Oldenburg-Schulbuchverlag}, address = {M{\"u}nchen}, isbn = {978-3-637-02245-4}, pages = {184}, year = {2018}, language = {de} } @article{Schmidt2018, author = {Schmidt, Peter}, title = {Market failure vs. system failure as a rationale for economic policy?}, series = {Journal of Evolutionary Economics}, volume = {28}, journal = {Journal of Evolutionary Economics}, number = {4}, publisher = {Springer}, address = {New York}, issn = {0936-9937}, doi = {10.1007/s00191-018-0564-6}, pages = {785 -- 803}, year = {2018}, abstract = {This paper reconsiders the explanation of economic policy from an evolutionary economics perspective. It contrasts the neoclassical equilibrium notions of market and government failure with the dominant evolutionary neo-Schumpeterian and Austrian-Hayekian perceptions. Based on this comparison, the paper criticizes the fact that neoclassical reasoning still prevails in non-equilibrium evolutionary economics when economic policy issues are examined. This is more than surprising, since proponents of evolutionary economics usually view their approach as incompatible with its neoclassical counterpart. In addition, it is shown that this "fallacy of failure thinking" even finds its continuation in the alternative concept of "system failure" with which some evolutionary economists try to explain and legitimate policy interventions in local, regional or national innovation systems. The paper argues that in order to prevent the otherwise fruitful and more realistic evolutionary approach from undermining its own criticism of neoclassical economics and to create a consistent as well as objective evolutionary policy framework, it is necessary to eliminate the equilibrium spirit. Finally, the paper delivers an alternative evolutionary explanation of economic policy which is able to overcome the theory-immanent contradiction of the hitherto evolutionary view on this subject.}, language = {en} } @article{KurzOrlandPosadzy2018, author = {Kurz, Verena and Orland, Andreas and Posadzy, Kinga}, title = {Fairness versus efficiency}, series = {Experimental Economics}, volume = {21}, journal = {Experimental Economics}, number = {3}, publisher = {Springer}, address = {Dordrecht}, issn = {1386-4157}, doi = {10.1007/s10683-017-9540-5}, pages = {601 -- 626}, year = {2018}, abstract = {We investigate in a laboratory experiment whether procedural fairness concerns affect how well individuals are able to solve a coordination problem in a two-player Volunteer's Dilemma. Subjects receive external action recommendations, either to volunteer or to abstain from it, in order to facilitate coordination and improve efficiency. We manipulate the fairness of the recommendation procedure by varying the probabilities of receiving the disadvantageous recommendation to volunteer between players. We find evidence that while recommendations improve overall efficiency regardless of their implications for expected payoffs, there are behavioural asymmetries depending on the recommendation: advantageous recommendations are followed less frequently than disadvantageous ones and beliefs about others' actions are more pessimistic in the treatment with recommendations inducing unequal expected payoffs.}, language = {en} } @article{PousttchiDehnert2018, author = {Pousttchi, Key and Dehnert, Maik}, title = {Exploring the digitalization impact on consumer decision-making in retail banking}, series = {Electronic Markets}, volume = {28}, journal = {Electronic Markets}, number = {3}, publisher = {Springer}, address = {Heidelberg}, issn = {1019-6781}, doi = {10.1007/s12525-017-0283-0}, pages = {265 -- 286}, year = {2018}, abstract = {Retail banking has undergone a massive transformation in the last few years. A major aspect is changing consumer behavior. The aim of the paper is to better understand retail banking consumers regarding the impact of digitalization. Consequently, we acquired online consumer review data from Germany, the UK and US. We analyzed the data using coding techniques of grounded theory, supported by interdisciplinary literature to identify and categorize the relevant influence factors. The outcome of the paper is an integrated model of consumer decision-making in today's retail banking along with four detailed partial models of the respective decision stages.}, language = {en} } @article{MahIfenthaler2018, author = {Mah, Dana-Kristin and Ifenthaler, Dirk}, title = {Students perceptions toward academic competencies}, series = {Issues in Educational Research}, volume = {28}, journal = {Issues in Educational Research}, number = {1}, publisher = {Institutes for Educational Research}, address = {Rockingham}, issn = {1837-6290}, pages = {120 -- 137}, year = {2018}, abstract = {Students often enter higher education academically unprepared and with unrealistic perceptions and expectations regarding academic competencies for their studies. However, preparedness and realistic perceptions are important factors for student retention. With regard to a proposed model of five academic competencies(time management, learning skills, technology proficiency, self-monitoring, and research skills), incoming students' perceptions concerning academic staff support and students' selfreported confidence at a German university were examined. Using quantitative data, an initial exploratory study was conducted (N = 155), which revealed first-year students' perceptions of the role of academic staff in supporting their development, especially in research skills, as well as low self-reported confidence in this competence. Thus, a follow up study (N = 717) was conducted to confirm these findings as well as to provide an indepth understanding of research skills. Understanding students' perceptions is crucial if higher education institutions are to meet students' needs and provide adequate support services in the challenging first year. Thus, in order to increase student retention, it is suggested that universities assist first-year students in developing academic competencies through personalised competence-based programs and with the help of emerging research fields and educational technologies such as learning analytics and digital badges.}, language = {en} }