@misc{PufahlWongWeske2018, author = {Pufahl, Luise and Wong, Tsun Yin and Weske, Mathias}, title = {Design of an extensible BPMN process simulator}, series = {Business Process Management Workshops (BPM 2017)}, volume = {308}, journal = {Business Process Management Workshops (BPM 2017)}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-319-74030-0}, issn = {1865-1348}, doi = {10.1007/978-3-319-74030-0_62}, pages = {782 -- 795}, year = {2018}, abstract = {Business process simulation is an important means for quantitative analysis of a business process and to compare different process alternatives. With the Business Process Model and Notation (BPMN) being the state-of-the-art language for the graphical representation of business processes, many existing process simulators support already the simulation of BPMN diagrams. However, they do not provide well-defined interfaces to integrate new concepts in the simulation environment. In this work, we present the design and architecture of a proof-of-concept implementation of an open and extensible BPMN process simulator. It also supports the simulation of multiple BPMN processes at a time and relies on the building blocks of the well-founded discrete event simulation. The extensibility is assured by a plug-in concept. Its feasibility is demonstrated by extensions supporting new BPMN concepts, such as the simulation of business rule activities referencing decision models and batch activities.}, language = {en} } @article{PufahlWeske2019, author = {Pufahl, Luise and Weske, Mathias}, title = {Batch activity: enhancing business process modeling and enactment with batch processing}, series = {Computing}, volume = {101}, journal = {Computing}, number = {12}, publisher = {Springer}, address = {Wien}, issn = {0010-485X}, doi = {10.1007/s00607-019-00717-4}, pages = {1909 -- 1933}, year = {2019}, abstract = {Organizations strive for efficiency in their business processes by process improvement and automation. Business process management (BPM) supports these efforts by capturing business processes in process models serving as blueprint for a number of process instances. In BPM, process instances are typically considered running independently of each other. However, batch processing-the collectively execution of several instances at specific process activities-is a common phenomenon in operational processes to reduce cost or time. Currently, batch processing is organized manually or hard-coded in software. For allowing stakeholders to explicitly represent their batch configurations in process models and their automatic execution, this paper provides a concept for batch activities and describes the corresponding execution semantics. The batch activity concept is evaluated in a two-step approach: a prototypical implementation in an existing BPM System proves its feasibility. Additionally, batch activities are applied to different use cases in a simulated environment. Its application implies cost-savings when a suitable batch configuration is selected. The batch activity concept contributes to practice by allowing the specification of batch work in process models and their automatic execution, and to research by extending the existing process modeling concepts.}, language = {en} } @phdthesis{Pufahl2018, author = {Pufahl, Luise}, title = {Modeling and executing batch activities in business processes}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-408013}, school = {Universit{\"a}t Potsdam}, pages = {xix, 163}, year = {2018}, abstract = {Business process automation improves organizations' efficiency to perform work. Therefore, a business process is first documented as a process model which then serves as blueprint for a number of process instances representing the execution of specific business cases. In existing business process management systems, process instances run independently from each other. However, in practice, instances are also collected in groups at certain process activities for a combined execution to improve the process performance. Currently, this so-called batch processing is executed manually or supported by external software. Only few research proposals exist to explicitly represent and execute batch processing needs in business process models. These works also lack a comprehensive understanding of requirements. This thesis addresses the described issues by providing a basic concept, called batch activity. It allows an explicit representation of batch processing configurations in process models and provides a corresponding execution semantics, thereby easing automation. The batch activity groups different process instances based on their data context and can synchronize their execution over one or as well multiple process activities. The concept is conceived based on a requirements analysis considering existing literature on batch processing from different domains and industry examples. Further, this thesis provides two extensions: First, a flexible batch configuration concept, based on event processing techniques, is introduced to allow run time adaptations of batch configurations. Second, a concept for collecting and batching activity instances of multiple different process models is given. Thereby, the batch configuration is centrally defined, independently of the process models, which is especially beneficial for organizations with large process model collections. This thesis provides a technical evaluation as well as a validation of the presented concepts. A prototypical implementation in an existing open-source BPMS shows that with a few extensions, batch processing is enabled. Further, it demonstrates that the consolidated view of several work items in one user form can improve work efficiency. The validation, in which the batch activity concept is applied to different use cases in a simulated environment, implies cost-savings for business processes when a suitable batch configuration is used. For the validation, an extensible business process simulator was developed. It enables process designers to study the influence of a batch activity in a process with regards to its performance.}, language = {en} } @article{IhdePufahlVoelkeretal.2022, author = {Ihde, Sven and Pufahl, Luise and V{\"o}lker, Maximilian and Goel, Asvin and Weske, Mathias}, title = {A framework for modeling and executing task}, series = {Computing : archives for informatics and numerical computation}, volume = {104}, journal = {Computing : archives for informatics and numerical computation}, publisher = {Springer}, address = {Wien}, issn = {0010-485X}, doi = {10.1007/s00607-022-01093-2}, pages = {2405 -- 2429}, year = {2022}, abstract = {As resources are valuable assets, organizations have to decide which resources to allocate to business process tasks in a way that the process is executed not only effectively but also efficiently. Traditional role-based resource allocation leads to effective process executions, since each task is performed by a resource that has the required skills and competencies to do so. However, the resulting allocations are typically not as efficient as they could be, since optimization techniques have yet to find their way in traditional business process management scenarios. On the other hand, operations research provides a rich set of analytical methods for supporting problem-specific decisions on resource allocation. This paper provides a novel framework for creating transparency on existing tasks and resources, supporting individualized allocations for each activity in a process, and the possibility to integrate problem-specific analytical methods of the operations research domain. To validate the framework, the paper reports on the design and prototypical implementation of a software architecture, which extends a traditional process engine with a dedicated resource management component. This component allows us to define specific resource allocation problems at design time, and it also facilitates optimized resource allocation at run time. The framework is evaluated using a real-world parcel delivery process. The evaluation shows that the quality of the allocation results increase significantly with a technique from operations research in contrast to the traditional applied rule-based approach.}, language = {en} } @misc{GonzalezLopezPufahl2019, author = {Gonzalez-Lopez, Fernanda and Pufahl, Luise}, title = {A Landscape for Case Models}, series = {Enterprise, Business-Process and Information Systems Modeling}, volume = {352}, journal = {Enterprise, Business-Process and Information Systems Modeling}, publisher = {Springer}, address = {Berlin}, isbn = {978-3-030-20618-5}, issn = {1865-1348}, doi = {10.1007/978-3-030-20618-5_6}, pages = {87 -- 102}, year = {2019}, abstract = {Case Management is a paradigm to support knowledge-intensive processes. The different approaches developed for modeling these types of processes tend to result in scattered models due to the low abstraction level at which the inherently complex processes are therein represented. Thus, readability and understandability is more challenging than that of traditional process models. By reviewing existing proposals in the field of process overviews and case models, this paper extends a case modeling language - the fragment-based Case Management (fCM) language - with the goal of modeling knowledge-intensive processes from a higher abstraction level - to generate a so-called fCM landscape. This proposal is empirically evaluated via an online experiment. Results indicate that interpreting an fCM landscape might be more effective and efficient than interpreting an informationally equivalent case model.}, language = {en} }