@article{MuellerKruegerZeier2014,
  author    = {M{\"u}ller, J{\"u}rgen and Kr{\"u}ger, Jens and Zeier, Alexander},
  title     = {Unternehmensportale als Quelle f{\"u}r relevante Informationen},
  series = {Handbuch prozessorientierters Wissensmanagment},
  journal   = {Handbuch prozessorientierters Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {299 -- 307},
  year      = {2014},
  language  = {de}
}
@article{WeberLembcke2014,
  author    = {Weber, Edzard and Lembcke, Robert},
  title     = {Fallstudien: Analyse der Kommunikation},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {267 -- 294},
  year      = {2014},
  language  = {de}
}
@article{AdelhelmBraunGronauetal.2014,
  author    = {Adelhelm, Silvia and Braun, Andreas and Gronau, Norbert and L{\"u}rig, Detlef and M{\"u}ller, Elisabeth and Vladova, Gergana and Wagner, Dieter},
  title     = {Mit Open Innovation zum Erfolg},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {211 -- 226},
  year      = {2014},
  language  = {de}
}
@article{FroemingGronau2014,
  author    = {Fr{\"o}ming, Jane and Gronau, Norbert},
  title     = {Ber{\"u}cksichtigung der Gesch{\"a}ftsprozesse bei Personalplanung erzeugt Wissenszuwachs},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {201 -- 208},
  year      = {2014},
  language  = {de}
}
@article{GronauVladovaWeberetal.2014,
  author    = {Gronau, Norbert and Vladova, Gergana and Weber, Nadja and Heinze, Priscilla and Weber, Edzard},
  title     = {KMDL® v2.2},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {133 -- 198},
  year      = {2014},
  language  = {de}
}
@article{Eggert2014,
  author    = {Eggert, Sandy},
  title     = {Gestaltung wandlungsf{\"a}higer Unternehmensprozesse},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {123 -- 129},
  year      = {2014},
  language  = {de}
}
@article{WeberNimmich2014,
  author    = {Weber, Edzard and Nimmich, Andre},
  title     = {Meta-Kennzahlen f{\"u}r die Bewertung von Dienstleistungen},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {95 -- 115},
  year      = {2014},
  language  = {de}
}
@article{FroemingSchmidRuessbueldtetal.2014,
  author    = {Fr{\"o}ming, Jane and Schmid, Simone and R{\"u}ßb{\"u}ldt, Uwe and Gronau, Norbert},
  title     = {Anforderungs- und wissensorientierte Zusammenstellung von Projektteams},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {85 -- 91},
  year      = {2014},
  language  = {de}
}
@article{Weber2014,
  author    = {Weber, Edzard},
  title     = {Identifikation von Kommunikationsbarrieren},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {67 -- 81},
  year      = {2014},
  language  = {de}
}
@article{VladovaBahrs2014,
  author    = {Vladova, Gergana and Bahrs, Julian},
  title     = {Wissenstransfer als Mittel der internen Unternehmenskommunikation},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {37 -- 47},
  year      = {2014},
  language  = {de}
}
@article{BahrsGronau2014,
  author    = {Bahrs, Julian and Gronau, Norbert},
  title     = {Ungenutzte Potenziale im Wissensmanagment},
  series = {Handbuch prozessorientiertes Wissensmanagment},
  journal   = {Handbuch prozessorientiertes Wissensmanagment},
  publisher = {GITO},
  address   = {Berlin},
  isbn      = {978-3-95545-026-7},
  pages     = {5 -- 12},
  year      = {2014},
  language  = {de}
}