@misc{EggertMeier2009, author = {Eggert, Sandy and Meier, Juliane}, title = {Aktuelle Markt{\"u}bersicht zum Funktionsumfang von Modellierungswerkzeugen}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-44474}, year = {2009}, abstract = {In diesem Beitrag lesen Sie: • welche Ziele Modellierungstools haben k{\"o}nnen, • welche Objekte und Elemente generell abgebildet werden k{\"o}nnen, • welche unterschiedlichen Einsatzgebiete diese Tools haben k{\"o}nnen.}, language = {de} } @phdthesis{Haarmann2022, author = {Haarmann, Stephan}, title = {WICKR: A Joint Semantics for Flexible Processes and Data}, doi = {10.25932/publishup-54613}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-546137}, school = {Universit{\"a}t Potsdam}, pages = {xvii, 191}, year = {2022}, abstract = {Knowledge-intensive business processes are flexible and data-driven. Therefore, traditional process modeling languages do not meet their requirements: These languages focus on highly structured processes in which data plays a minor role. As a result, process-oriented information systems fail to assist knowledge workers on executing their processes. We propose a novel case management approach that combines flexible activity-centric processes with data models, and we provide a joint semantics using colored Petri nets. The approach is suited to model, verify, and enact knowledge-intensive processes and can aid the development of information systems that support knowledge work. Knowledge-intensive processes are human-centered, multi-variant, and data-driven. Typical domains include healthcare, insurances, and law. The processes cannot be fully modeled, since the underlying knowledge is too vast and changes too quickly. Thus, models for knowledge-intensive processes are necessarily underspecified. In fact, a case emerges gradually as knowledge workers make informed decisions. Knowledge work imposes special requirements on modeling and managing respective processes. They include flexibility during design and execution, ad-hoc adaption to unforeseen situations, and the integration of behavior and data. However, the predominantly used process modeling languages (e.g., BPMN) are unsuited for this task. Therefore, novel modeling languages have been proposed. Many of them focus on activities' data requirements and declarative constraints rather than imperative control flow. Fragment-Based Case Management, for example, combines activity-centric imperative process fragments with declarative data requirements. At runtime, fragments can be combined dynamically, and new ones can be added. Yet, no integrated semantics for flexible activity-centric process models and data models exists. In this thesis, Wickr, a novel case modeling approach extending fragment-based Case Management, is presented. It supports batch processing of data, sharing data among cases, and a full-fledged data model with associations and multiplicity constraints. We develop a translational semantics for Wickr targeting (colored) Petri nets. The semantics assert that a case adheres to the constraints in both the process fragments and the data models. Among other things, multiplicity constraints must not be violated. Furthermore, the semantics are extended to multiple cases that operate on shared data. Wickr shows that the data structure may reflect process behavior and vice versa. Based on its semantics, prototypes for executing and verifying case models showcase the feasibility of Wickr. Its applicability to knowledge-intensive and to data-centric processes is evaluated using well-known requirements from related work.}, language = {en} } @article{IhdePufahlVoelkeretal.2022, author = {Ihde, Sven and Pufahl, Luise and V{\"o}lker, Maximilian and Goel, Asvin and Weske, Mathias}, title = {A framework for modeling and executing task}, series = {Computing : archives for informatics and numerical computation}, volume = {104}, journal = {Computing : archives for informatics and numerical computation}, publisher = {Springer}, address = {Wien}, issn = {0010-485X}, doi = {10.1007/s00607-022-01093-2}, pages = {2405 -- 2429}, year = {2022}, abstract = {As resources are valuable assets, organizations have to decide which resources to allocate to business process tasks in a way that the process is executed not only effectively but also efficiently. Traditional role-based resource allocation leads to effective process executions, since each task is performed by a resource that has the required skills and competencies to do so. However, the resulting allocations are typically not as efficient as they could be, since optimization techniques have yet to find their way in traditional business process management scenarios. On the other hand, operations research provides a rich set of analytical methods for supporting problem-specific decisions on resource allocation. This paper provides a novel framework for creating transparency on existing tasks and resources, supporting individualized allocations for each activity in a process, and the possibility to integrate problem-specific analytical methods of the operations research domain. To validate the framework, the paper reports on the design and prototypical implementation of a software architecture, which extends a traditional process engine with a dedicated resource management component. This component allows us to define specific resource allocation problems at design time, and it also facilitates optimized resource allocation at run time. The framework is evaluated using a real-world parcel delivery process. The evaluation shows that the quality of the allocation results increase significantly with a technique from operations research in contrast to the traditional applied rule-based approach.}, language = {en} } @article{Rohloff2011, author = {Rohloff, Michael}, title = {Advances in business process management implementation based on a maturity assessment and best practice exchange}, series = {Information systems and e-business management}, volume = {9}, journal = {Information systems and e-business management}, number = {3}, publisher = {Springer}, address = {Heidelberg}, issn = {1617-9846}, doi = {10.1007/s10257-010-0137-1}, pages = {383 -- 403}, year = {2011}, abstract = {The paper presents the implementation of Business Process Management in a large international company. The business case illustrates the main objectives and approach taken with the BPM initiative. Central element of the BPM implementation was the development of a process framework which consists of a reference process house (RPH) and common methods for process management across the company. In order to assess the implementation of Business Process Management and the achievements a process management maturity assessment was developed and implemented. The maturity model is based on nine categories which comprehensively cover all aspects which impact the success of Business Process Management. Some findings of the first assessment cycle are pinpointed to illustrate the benefits and best practice exchange as a result of the assessment.}, language = {en} }