@misc{SeyfriedPohlenz2018,
  author    = {Seyfried, Markus and Pohlenz, Philipp},
  title     = {Assessing quality assurance in higher education},
  series = {European Journal of Higher Education},
  journal   = {European Journal of Higher Education},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-413052},
  pages     = {15},
  year      = {2018},
  abstract  = {The present article offers a mixed-method perspective on the investigation of determinants of effectiveness in quality assurance at higher education institutions. We collected survey data from German higher education institutions to analyse the degree to which quality managers perceive their approaches to quality assurance as effective. Based on this data, we develop an ordinary least squares regression model which explains perceived effectiveness through structural variables and certain quality assurance-related activities of quality managers. The results show that support by higher education institutions' higher management and cooperation with other education institutions are relevant preconditions for larger perceived degrees of quality assurance effectiveness. Moreover, quality managers' role as promoters of quality assurance exhibits significant correlations with perceived effectiveness. In contrast, sanctions and the perception of quality assurance as another administrative burden reveal negative correlations.},
  language  = {en}
}
@misc{Seyfried2019,
  author    = {Seyfried, Markus},
  title     = {Undisclosed desires},
  series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {109},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-43304},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-433040},
  pages     = {15},
  year      = {2019},
  abstract  = {Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study's results also suggest that quality managers' socialisation is related to these logics and that it influences their views on quality management in teaching and learning.},
  language  = {en}
}