@misc{Selting1988,
  author    = {Selting, Margret},
  title     = {The role of intonation in the organization of repair and problem handling sequences in conversation},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-41992},
  year      = {1988},
  abstract  = {Transcripts of repair and/or problem handling sequences from natural conversations are presented and analyzed with special reference to the role of intonation in the interactive organization of these sequences. It is shown that (a) in the initiation of so-called repair or local problem handling sequences, intonation is used as a type-distinctive device, and (b) in the handling of a global problem handling sequence, intonation is systematically used as a means to constitute and control participant cooperation. In general, intonation is analyzed as one contextualization cue cooccurring with specific syntactic, semantic and discourse organizational devices to signal the status of an utterance in conversational context. It is hypothesized that especially in the global problem handling sequence, different categories of intonation, i.e. different accent and contour types, are systematically used to signal and control participants' interactive problem handling in different, indexically relevant ways simultaneously.},
  language  = {en}
}
@misc{Selting1988,
  author    = {Selting, Margret},
  title     = {Gespr{\"a}chsdynamik in Gespr{\"a}chen zwischen Muttersprachlern und zwischen Muttersprachlern und Nicht-Muttersprachlern im Vergleich : eine explorative Studie},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-43159},
  year      = {1988},
  abstract  = {Inhalt: 1 Einleitung 2 Datengrundlage f{\"u}r die vorliegende Fallstudie :Erstkontaktgespr{\"a}che im Vergleich 2.1 Vorbemerkungen 2.2 Pr{\"a}sentation der Vergleichs-Gespr{\"a}che 3 Vergleichende Analyse der Gespr{\"a}che 3.1 Die Gespr{\"a}chser{\"o}ffnung und der Beginn der Anliegensbehandlung im Vergleich 3.2 Themenentwicklung und Fokussierungsabfolge im Vergleich 4 Fazit},
  language  = {de}
}
@misc{Selting1988,
  author    = {Selting, Margret},
  title     = {B{\"u}rger-Verwaltungs-Kommunikation : die Tendenz zur systematischen Verharmlosung von Verst{\"a}ndigungsproblemen},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus-43146},
  year      = {1988},
  language  = {de}
}