@article{BrockmannGronauSultanow2008, author = {Brockmann, Carsten and Gronau, Norbert and Sultanow, Eldar}, title = {ERP und MES : Teil 3}, issn = {1617-948X}, year = {2008}, language = {de} } @article{SultanowWeber2009, author = {Sultanow, Eldar and Weber, Edzard}, title = {Klassifikation und Identifikation von Kommunikationsbarrieren in Unternehmen}, isbn = {978-3-88579-239-0}, year = {2009}, language = {de} } @article{SultanowWeber2009, author = {Sultanow, Eldar and Weber, Edzard}, title = {Management-Leitst{\"a}nde 2.0 : Kollaboration, Semantic Web und Web 3D}, issn = {0945-0491}, year = {2009}, language = {de} } @article{FroemingGronauSultanow2008, author = {Fr{\"o}ming, Jane and Gronau, Norbert and Sultanow, Eldar}, title = {MDA-Werkzeuge : Softwareautomaten ; im Vergleich: jABC, AndroMDA und OpenArchitectureWare}, issn = {0935-9680}, year = {2008}, language = {de} } @inproceedings{SultanowChircuWuestemannetal.2022, author = {Sultanow, Eldar and Chircu, Alina and W{\"u}stemann, Stefanie and Schwan, Andr{\´e} and Lehmann, Andreas and Sept, Andr{\´e} and Szymaski, Oliver and Venkatesan, Sripriya and Ritterbusch, Georg David and Teichmann, Malte Rolf}, title = {Metaverse opportunities for the public sector}, series = {International Conference on Information Systems 2022 : Special Interest Group on Big Data : Proceedings}, booktitle = {International Conference on Information Systems 2022 : Special Interest Group on Big Data : Proceedings}, publisher = {AIS}, address = {Atlanta}, year = {2022}, abstract = {The metaverse is envisioned as a virtual shared space facilitated by emerging technologies such as virtual reality (VR), augmented reality (AR), the Internet of Things (IoT), 5G, artificial intelligence (AI), big data, spatial computing, and digital twins (Allam et al., 2022; Dwivedi et al., 2022; Ravenscraft, 2022; Wiles, 2022). While still a nascent concept, the metaverse has the potential to "transform the physical world, as well as transport or extend physical activities to a virtual world" (Wiles, 2022). Big data technologies will also be essential in managing the enormous amounts of data created in the metaverse (Sun et al., 2022). Metaverse technologies can offer the public sector a host of benefits, such as simplified information exchange, stronger communication with citizens, better access to public services, or benefiting from a new virtual economy. Implementations are underway in several cities around the world (Geraghty et al., 2022). In this paper, we analyze metaverse opportunities for the public sector and explore their application in the context of Germany's Federal Employment Agency. Based on an analysis of academic literature and practical examples, we create a capability map for potential metaverse business capabilities for different areas of the public sector (broadly defined). These include education (virtual training and simulation, digital campuses that offer not just online instruction but a holistic university campus experience, etc.), tourism (virtual travel to remote locations and museums, virtual festival participation, etc.), health (employee training - as for emergency situations, virtual simulations for patient treatment - for example, for depression or anxiety, etc.), military (virtual training to experience operational scenarios without being exposed to a real-world threats, practice strategic decision-making, or gain technical knowledge for operating and repairing equipment, etc.), administrative services (document processing, virtual consultations for citizens, etc.), judiciary (AI decision-making aids, virtual proceedings, etc.), public safety (virtual training for procedural issues, special operations, or unusual situations, etc.), emergency management (training for natural disasters, etc.), and city planning (visualization of future development projects and interactive feedback, traffic management, attraction gamification, etc.), among others. We further identify several metaverse application areas for Germany's Federal Employment Agency. These applications can help it realize the goals of the German government for digital transformation that enables faster, more effective, and innovative government services. They include training of employees, training of customers, and career coaching for customers. These applications can be implemented using interactive learning games with AI agents, virtual representations of the organizational spaces, and avatars interacting with each other in these spaces. Metaverse applications will both use big data (to design the virtual environments) and generate big data (from virtual interactions). Issues related to data availability, quality, storage, processing (and related computing power requirements), interoperability, sharing, privacy and security will need to be addressed in these emerging metaverse applications (Sun et al., 2022). Special attention is needed to understand the potential for power inequities (wealth inequity, algorithmic bias, digital exclusion) due to technologies such as VR (Egliston \& Carter, 2021), harmful surveillance practices (Bibri \& Allam, 2022), and undesirable user behavior or negative psychological impacts (Dwivedi et al., 2022). The results of this exploratory study can inform public sector organizations of emerging metaverse opportunities and enable them to develop plans for action as more of the metaverse technologies become a reality. While the metaverse body of research is still small and research agendas are only now starting to emerge (Dwivedi et al., 2022), this study offers a building block for future development and analysis of metaverse applications.}, language = {en} } @article{SultanowVladovaWeber2009, author = {Sultanow, Eldar and Vladova, Gergana and Weber, Edzard}, title = {Overcoming communication barriers for CMC in enterprises}, isbn = {978-0-615-30358-1}, year = {2009}, language = {en} } @article{SultanowWeber2013, author = {Sultanow, Eldar and Weber, Edzard}, title = {Pharmataxigraphie Model of a Hybrid System of RFID Technology and optical Methods}, series = {Die pharmazeutische Industrie}, volume = {75}, journal = {Die pharmazeutische Industrie}, number = {7}, publisher = {Editio-Cantor-Verl. f{\"u}r Medizin und Naturwiss.}, address = {Aulendorf}, issn = {0031-711X}, pages = {1197 -- +}, year = {2013}, language = {de} } @article{SultanowWeber2014, author = {Sultanow, Eldar and Weber, Edzard}, title = {Prozessleitst{\"a}nde f{\"u}r verteilte und nichtplanbare Organisationsprozesse}, series = {Handbuch prozessorientiertes Wissensmanagement}, journal = {Handbuch prozessorientiertes Wissensmanagement}, publisher = {GITO}, address = {Berlin}, isbn = {978-3-95545-026-7}, pages = {335 -- 344}, year = {2014}, language = {de} } @phdthesis{Sultanow2015, author = {Sultanow, Eldar}, title = {Real World Awareness in kollaborativen Unternehmensprozessen}, series = {Schriften der Forschungsvereinigung Software ; 3}, journal = {Schriften der Forschungsvereinigung Software ; 3}, publisher = {GITO}, address = {Berlin}, isbn = {978-3-95545-118-9}, pages = {221}, year = {2015}, language = {de} } @article{UllrichBertheauWiedmannetal.2021, author = {Ullrich, Andre and Bertheau, Clementine and Wiedmann, Miriam and Sultanow, Eldar and K{\"o}rppen, Tim and Bente, Stefan}, title = {Roles, tasks and skills of the enterprise architect in the VUCA world}, series = {2021 IEEE 25th International Enterprise Distributed Object Computing Conference Workshops : EDOCW 2021 : 25-29 October 2021, Gold Coast, Australia : proceedings}, journal = {2021 IEEE 25th International Enterprise Distributed Object Computing Conference Workshops : EDOCW 2021 : 25-29 October 2021, Gold Coast, Australia : proceedings}, publisher = {IEEE}, address = {Piscataway}, isbn = {978-1-6654-4488-0}, doi = {10.1109/EDOCW52865.2021.00057}, pages = {261 -- 270}, year = {2021}, abstract = {For the last 20 years, enterprise architecture management (EAM) was primarily an instrument for harmonizing and consolidating IT landscapes and is lived as a transformation and governance discipline. It, however, is rather related to IT strategy than aligned to the actual corporate strategy and the work of the enterprise architect is characterized by tasks like prescribing, monitoring, documenting, and controlling. As digital transformation continues apace, companies are facing new challenges that lead to a volatile, uncertain, complex, and ambiguous (VUCA) world. To face these challenges, vision, understanding, clarity and agility allow to anticipative and implement necessary changes. This, of course, has implications for the role of the enterprise architect. S/he needs to start actively supporting innovation and taking more of an advisory role instead of just being driven by the current state of the enterprise architecture. This paper investigates the role of the enterprise architect in the VUCA world. Based on current literature and expert interviews, a survey was conducted among consultants who work as (or with) enterprise architects. Survey results include the evaluation of statements on current tasks of enterprise architects, their influence on projects and companies as well as future requirements on the roles of the enterprise architect. The results from the survey were synthesized with the findings from literature to derive the roles, tasks and skills of enterprise architect in the VUCA world.}, language = {en} }