@article{HoelzleRhinow2019,
  author    = {H{\"o}lzle, Katharina and Rhinow, Holger},
  title     = {The Dilemmas of Design Thinking in Innovation Projects},
  series = {Project Management Journal},
  volume    = {50},
  journal   = {Project Management Journal},
  number    = {4},
  publisher = {Sage Publ.},
  address   = {Thousand Oaks},
  issn      = {8756-9728},
  doi       = {10.1177/8756972819853129},
  pages     = {418 -- 430},
  year      = {2019},
  abstract  = {Organizations have discovered Design Thinking as a promising framework or language for innovation-focused project teamwork. The goal is to develop new products and services by being customer-centric and working iteratively and in an interdisciplinary way, using specific working principles and methods to create a common language among all stakeholders. The empirical results in this article show that Design Thinking teamwork is different from other forms of teamwork. The difference in Design Thinking team-based project work is that the teams go through a specific learning process that poses individual challenges but also provides the individual with experience-based learning. We show that teams going through this learning process repeatedly find themselves in seemingly insolvable conflicts-so called structural dilemmas-within the framework of project deadlines and under the influence of strategic guidelines of the organization. We explore these structural dilemmas and develop ways to overcome them.},
  language  = {en}
}