@article{KuhlmannBogumil2021,
  author    = {Kuhlmann, Sabine and Bogumil, J{\"o}rg},
  title     = {Administrative Reforms in the Multilevel System},
  series = {Public Administration in Germany},
  journal   = {Public Administration in Germany},
  publisher = {Palgrave Macmillan},
  address   = {Cham},
  isbn      = {978-3-030-53696-1},
  doi       = {10.1007/978-3-030-53697-8_16},
  pages     = {271 -- 289},
  year      = {2021},
  abstract  = {The chapter analyses recent reforms in the multilevel system of the L{\"a}nder, specifically territorial, functional and structural reforms, which represent three of the most crucial and closely interconnected reform trajectories at the subnational level. It sheds light on the variety of reform approaches pursued in the different L{\"a}nder and also highlights some factors that account for these differences. The transfer of state functions to local governments is addressed as well as the restructuring of L{\"a}nder administrations (e.g. abolishment of the meso level of the L{\"a}nder administration and of single-purpose state agencies) and the rescaling of territorial boundaries at county and municipal levels, including a brief review of the recently failed (territorial) reforms in Eastern Germany.},
  language  = {en}
}
@article{KuhlmannProellerSchiemankeetal.2021,
  author    = {Kuhlmann, Sabine and Proeller, Isabella and Schiemanke, Dieter and Ziekow, Jan},
  title     = {German Public Administration},
  series = {Public Administration in Germany},
  journal   = {Public Administration in Germany},
  publisher = {Palgrave Macmillan},
  address   = {Cham},
  isbn      = {978-3-030-53696-1},
  doi       = {10.1007/978-3-030-53697-8_1},
  pages     = {1 -- 13},
  year      = {2021},
  abstract  = {The international community of public administration and administrative sciences shows a great interest in the basic features of the German administrative system. The German public administration with its formative decentralisation (called: administrative federalism) is regarded as a prime example of multilevel governance and strong local self-government. Furthermore, over the past decades, the traditional profile of the German administrative system has significantly been reshaped and remoulded through reforms, processes of modernisation and the transformation process in East Germany. Studies on the German administrative system should focus especially on key institutional features of public administration; changing relationships between public administration, society and the private sector; administrative reforms at different levels of the federal system; and new challenges and modernisation approaches, such as digitalisation, open government and better regulation.},
  language  = {en}
}
@article{KuhlmannVeit2021,
  author    = {Kuhlmann, Sabine and Veit, Sylvia},
  title     = {The Federal Ministerial Bureaucracy, the Legislative Process and Better Regulation},
  series = {Public Administration in Germany},
  journal   = {Public Administration in Germany},
  publisher = {Palgrave Macmillan},
  address   = {Cham},
  isbn      = {978-3-030-53696-1},
  doi       = {10.1007/978-3-030-53697-8_20},
  pages     = {357 -- 373},
  year      = {2021},
  abstract  = {Over the last decades, Better Regulation has become a major reform topic at the federal and—in some cases—also at the L{\"a}nder level. Although the debate about improving regulatory quality and reducing unnecessary burdens created by bureaucracy and red tape date back to the 1960s and 1970s, the introduction by law in 2006 of a new independent institutionalised body for regulatory control at the federal level of government has brought a new quality to the discourse and practice of Better Regulation in Germany. This chapter introduces the basic features of the legislative process at the federal level in Germany, addresses the issue of Better Regulation and outlines the role of the National Regulatory Control Council (Nationaler Normenkontrollrat—NKR) as a 'watchdog' for compliance costs, red tape and regulatory impacts.},
  language  = {en}
}
@incollection{SchwabBogumilKuhlmannetal.2020,
  author    = {Schwab, Christian and Bogumil, J{\"o}rg and Kuhlmann, Sabine and Gerber, Sascha},
  title     = {Digitalisierung von Verwaltungsleistungen in B{\"u}rger{\"a}mtern},
  series = {Handbuch Digitalisierung in Staat und Verwaltung},
  booktitle = {Handbuch Digitalisierung in Staat und Verwaltung},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-23667-0},
  doi       = {10.1007/978-3-658-23668-7},
  pages     = {437 -- 448},
  year      = {2020},
  abstract  = {Die Digitalisierung der {\"o}ffentlichen Leistungserbringung f{\"u}r die B{\"u}rger bildet gegenw{\"a}rtig einen Schwerpunkt der Modernisierungsaktivit{\"a}ten in Staat und Verwaltung. Hinsichtlich der digitalen Informationsbereitstellung hat es zwar deutliche Fortschritte gegeben, insgesamt zeigt sich jedoch eine allenfalls moderate „E-Government-Performanz" bei der digitalen Kommunikation zwischen Verwaltung und B{\"u}rgern sowie bei Transaktionen, d. h. der medienbruchfreien Abschließbarkeit von Verwaltungsvorg{\"a}ngen. Als wesentliche Gr{\"u}nde f{\"u}r die ern{\"u}chternde Bilanz der lokalen Verwaltungsdigitalisierung sind neben technischen, rechtlichen, finanziellen und personellen Barrieren insbesondere politische und institutionelle H{\"u}rden zu nennen. Viele Probleme sind zudem auch bei E-Government-Funktionen (z. B. der Online-Formulare oder elektronischen Bezahlm{\"o}glichkeiten) zu verzeichnen. Positiv schneidet dagegen die elektronische Terminvergabe ab, die in den B{\"u}rger{\"a}mtern zu wesentlichen Prozess- und Serviceverbesserungen gef{\"u}hrt hat. Allerdings sind neben positiven Effekten, wie beispielsweise schnelleren Bearbeitungszeiten und k{\"u}rzeren Wartezeiten, auch dysfunktionale Digitalisierungseffekte zu verzeichnen, wie erh{\"o}hter Arbeitsstress aufgrund eines gestiegenen Kommunikationsaufkommens (v. a. durch Email) und der damit einhergehenden Verlagerung des Arbeitsaufkommens vom Frontoffice ins Backoffice.},
  language  = {de}
}