@article{SeyfriedReith2019,
  author    = {Seyfried, Markus and Reith, Florian},
  title     = {Mixed methods for research into higher education},
  series = {Theory and method in higher education research},
  volume    = {5},
  journal   = {Theory and method in higher education research},
  publisher = {Emerald Publishing Limited},
  address   = {Bingley},
  isbn      = {978-1-83867-841-8},
  issn      = {2056-3752},
  doi       = {10.1108/S2056-375220190000005008},
  pages     = {111 -- 127},
  year      = {2019},
  abstract  = {Mixed methods approaches have become increasingly relevant in social sciences research over the last few decades. Nevertheless, we show that these approaches have rarely been explicitly applied in higher education research. This is somewhat surprising because mixed methods and empirical research into higher education seem to be a perfect match for several reasons: (1) the role of the researcher, which is associated with strong intersections between the research subject and the research object; (2) the research process, which relies on concepts and theories that are borrowed from other research fields; and (3) the research object, which exhibits unclear techniques in teaching and learning, making it difficult to grasp causalities between input and results. Mixed methods approaches provide a suitable methodology to research such topics. Beyond this, potential future developments underlining the particular relevance of mixed methods approaches in higher education are discussed.},
  language  = {en}
}
@article{Seyfried2019,
  author    = {Seyfried, Markus},
  title     = {Undisclosed desires},
  series = {Assessment \& Evaluation in Higher Education},
  volume    = {44},
  journal   = {Assessment \& Evaluation in Higher Education},
  number    = {7},
  publisher = {Routledge, Taylor \& Francis Group},
  address   = {Abingdon},
  issn      = {0260-2938},
  doi       = {10.1080/02602938.2019.1573970},
  pages     = {1106 -- 1119},
  year      = {2019},
  abstract  = {Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study's results also suggest that quality managers' socialisation is related to these logics and that it influences their views on quality management in teaching and learning.},
  language  = {en}
}
@article{SeyfriedAnsmannPohlenz2019,
  author    = {Seyfried, Markus and Ansmann, Moritz and Pohlenz, Philipp},
  title     = {Institutional isomorphism, entrepreneurship and effectiveness},
  series = {Tertiary Education and Management},
  volume    = {25},
  journal   = {Tertiary Education and Management},
  number    = {2},
  publisher = {Springer},
  address   = {Dordrecht},
  issn      = {1358-3883},
  doi       = {10.1007/s11233-019-09022-3},
  pages     = {115 -- 129},
  year      = {2019},
  abstract  = {This paper presents empirical evidence on the adoption, implementation and the perceived effectiveness of quality management in teaching and learning in German higher education institutions. Theoretically, the article combines two new institutionalist approaches: institutional isomorphism and institutional entrepreneurship. Empirically, the study refers to qualitative interview data and quantitative survey data. The analysis reveals that isomorphism is a leading driver behind the adoption of quality management in German higher education institutions, whereas institutional entrepreneurship plays an important role in quality management implementation. While isomorphism can be regarded as a conclusive reason behind the absence of a perception of quality management's effectiveness, institutional entrepreneurship may function as a corrective towards the overall negative impact of isomorphic conformity by institutionalizing quality management in a sustainable manner.},
  language  = {en}
}
@misc{Seyfried2019,
  author    = {Seyfried, Markus},
  title     = {Undisclosed desires},
  series = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe},
  journal   = {Postprints der Universit{\"a}t Potsdam Wirtschafts- und Sozialwissenschaftliche Reihe},
  number    = {109},
  issn      = {1867-5808},
  doi       = {10.25932/publishup-43304},
  url       = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-433040},
  pages     = {15},
  year      = {2019},
  abstract  = {Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and learning within higher education institutions. Referring to data collected from German higher education institutions in which a quality management department or functional equivalent was present, this article theorises and provides evidence for the supposition that the implementation of quality management follows two implicit logics. Specifically, it tends either towards the logic of appropriateness or, contrastingly, towards the logic of consequentialism. This study's results also suggest that quality managers' socialisation is related to these logics and that it influences their views on quality management in teaching and learning.},
  language  = {en}
}
@article{SeyfriedReith2019,
  author    = {Seyfried, Markus and Reith, Florian},
  title     = {The seven deadly sins of quality management: trade-offs and implications for further research},
  series = {Quality in higher education},
  volume    = {25},
  journal   = {Quality in higher education},
  number    = {3},
  publisher = {Routledge, Taylor \& Francis Group},
  address   = {Abingdon},
  issn      = {1353-8322},
  doi       = {10.1080/13538322.2019.1683943},
  pages     = {289 -- 303},
  year      = {2019},
  abstract  = {Quality management in higher education is generally discussed with reference to commendable outcomes such as success, best practice, improvement or control. This paper, though, focuses on the problems of organising quality management. It follows the narrative of the seven deadly sins, with each 'sin' illustrating an inherent trade-off or paradox in the implementation of internal quality management in teaching and learning in higher education institutions. Identifying the trade-offs behind these sins is essential for a better understanding of quality management as an organisational problem.},
  language  = {en}
}
@article{Seyfried2019,
  author    = {Seyfried, Markus},
  title     = {Evaluation von Verwaltungsreformen},
  series = {Handbuch zur Verwaltungsreform},
  journal   = {Handbuch zur Verwaltungsreform},
  edition   = {5., vollst{\"a}ndig {\"u}berarb. Aufl.},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-21562-0},
  pages     = {729 -- 738},
  year      = {2019},
  language  = {de}
}