@article{AlnoorTiberiusAtiyahetal.2022, author = {Alnoor, Alhamzah and Tiberius, Victor and Atiyah, Abbas Gatea and Khaw, Khai Wah and Yin, Teh Sin and Chew, XinYing and Abbas, Sammar}, title = {How positive and negative electronic word of mouth (eWOM) affects customers' intention to use social commerce?}, series = {International journal of human computer interaction}, journal = {International journal of human computer interaction}, publisher = {Taylor \& Francis}, address = {New York}, issn = {1044-7318}, doi = {10.1080/10447318.2022.2125610}, pages = {1 -- 30}, year = {2022}, abstract = {Advances in Web 2.0 technologies have led to the widespread assimilation of electronic commerce platforms as an innovative shopping method and an alternative to traditional shopping. However, due to pro-technology bias, scholars focus more on adopting technology, and slightly less attention has been given to the impact of electronic word of mouth (eWOM) on customers' intention to use social commerce. This study addresses the gap by examining the intention through exploring the effect of eWOM on males' and females' intentions and identifying the mediation of perceived crowding. To this end, we adopted a dual-stage multi-group structural equation modeling and artificial neural network (SEM-ANN) approach. We successfully extended the eWOM concept by integrating negative and positive factors and perceived crowding. The results reveal the causal and non-compensatory relationships between the constructs. The variables supported by the SEM analysis are adopted as the ANN model's input neurons. According to the natural significance obtained from the ANN approach, males' intentions to accept social commerce are related mainly to helping the company, followed by core functionalities. In contrast, females are highly influenced by technical aspects and mishandling. The ANN model predicts customers' intentions to use social commerce with an accuracy of 97\%. We discuss the theoretical and practical implications of increasing customers' intention toward social commerce channels among consumers based on our findings.}, language = {en} } @article{KhawAlnoorAlAbrrowetal.2022, author = {Khaw, Khai Wah and Alnoor, Alhamzah and Al-Abrrow, Hadi and Tiberius, Victor and Ganesan, Yuvaraj and Atshan, Nadia A.}, title = {Reactions towards organizational change}, series = {Current psychology}, journal = {Current psychology}, publisher = {Springer}, address = {New York}, issn = {1046-1310}, doi = {10.1007/s12144-022-03070-6}, pages = {1 -- 24}, year = {2022}, abstract = {Regardless of the prevalence and value of change initiatives in contemporary organizations, these often face resistance by employees. This resistance is the outcome of change recipients' cognitive and behavioral reactions towards change. To better understand the causes and effects of reactions to change, a holistic view of prior research is needed. Accordingly, we provide a systematic literature review on this topic. We categorize extant research into four major and several subcategories: micro and macro reactions. We analyze the essential characteristics of the emerging field of change reactions along research issues and challenges, benefits of (even negative) reactions, managerial implications, and propose future research opportunities.}, language = {en} } @article{KhawCamilleriTiberiusetal.2023, author = {Khaw, Khai Wah and Camilleri, Mark and Tiberius, Victor and Alnoor, Alhamzah and Zaidan, Ali Shakir}, title = {Benchmarking electric power companies' sustainability and circular economy behaviors}, series = {Environment, development and sustainability}, volume = {35}, journal = {Environment, development and sustainability}, publisher = {Springer}, address = {Dordrecht}, issn = {1387-585X}, doi = {10.1007/s10668-023-02975-x}, pages = {39}, year = {2023}, abstract = {This research examines the impact of firms' decision-making, crisis management, and risk-taking behaviors on their sustainability and circular economy behaviors through the mediating role of their eco-innovation behavior in the energy industry in Iraq. Firms are exploring applicable mechanisms to increase green practices. This requires the industry to possess the essential skills to overcome the challenges that reduce sustainable activities. We applied a dual-stage structural equation modeling (PLS-SEM) and a multi-criteria decision-making (MCDM) approach to explore the linear relationships between variables, determine the weight of the criteria, and rank energy companies based on a circular economy. The online questionnaire was sent to 549 managers and heads of departments of Iraqi electric power companies. Out of these, 384 questionnaires were collected. The results indicate that firms' crisis management, decision-making, and risk-taking behaviors are significantly and positively linked to their eco-innovation behavior. This study confirms the significant and positive impact of firms' eco-innovation behavior on their sustainability and circular economy behaviors. Likewise, eco-innovation behavior has a fully mediating role. For the MCDM methods, ranking energy companies according to the circular economy can support policymakers' decisions to renew contracts with leading companies in the ranking. Practitioners can also impose government regulations on low-ranked companies. Thus, governments can reduce the problems of greenhouse gas emissions and other environmental pollution.}, language = {en} } @article{KhawThurasamyAlAbrrowetal.2023, author = {Khaw, Khai Wah and Thurasamy, Ramayah and Al-Abrrow, Hadi and Alnoor, Alhamzah and Tiberius, Victor and Abdullah, Hasan Oudah and Abbas, Sammar}, title = {Influence of generational status on immigrants' entrepreneurial intentions to start new ventures}, series = {Journal of entrepreneurship in emerging economies}, volume = {15}, journal = {Journal of entrepreneurship in emerging economies}, number = {3}, publisher = {Emerald}, address = {Bingley}, issn = {2053-4604}, doi = {10.1108/JEEE-04-2021-0141}, pages = {589 -- 634}, year = {2023}, abstract = {Purpose: This study aims to identify the intentions of immigrant entrepreneurs to start new projects by investigating the role of influence of institutional support, social context, cultural intelligence, self-efficacy, optimizing personality traits and hierarchy legitimacy on intentions to start new ventures. In addition, the strength of the relationship for such factors and intentions to start new ventures was determined through the moderator role of easy access to venture capital. Design/methodology/approach: To this end, this study complements the academic literature by integrating the structural equation modeling (SEM) and multiple-criteria decision-making (MCDM) techniques. Thus, the MCDM (i.e. analytic hierarchy process and vlsekriterijumska optimizcija i kaompromisno resenje [VIKOR]) is an effective approach to solving the problem of complexity and evaluation (i.e. multiple evaluation criteria, important criteria and data variation). Hence, to complete the strategic guideline solution, this study uses a survey for collecting data from 202 immigrants in Malaysia, Pakistan, Nigeria and Singapore. Findings The results from SEM prove several critical factors of immigrants' entrepreneurs. These factors of immigrants' entrepreneurs can be vital for academics and host countries. By focusing on these aspects and by developing some personality traits (such as self-efficacy and optimal personality traits), these factors can contribute a good deal to increasing the capabilities of immigrant's entrepreneurs toward entrepreneurial intentions. In the validation, the statistical objective method indicates that the immigrants' prioritizations in all countries are supported by the systematic ranking. Thus, entrepreneurial intentions for immigrants can pursue the order proven by the VIKOR results. Research limitations/implications: This study has some significant practical and theoretical implications. Practically, the study findings will enable managers to develop strategies to support immigrants for entrepreneurial intentions to start new ventures. Originality/value: The novelty of the context under given circumstances of global environment adds to the originality of this study. Several previous studies have also emphasized the need for this type of study in other contexts. The findings can call managers' attention toward a critical issue of immigrants' entrepreneurial intentions to start new ventures.}, language = {en} }