@inproceedings{FabianBenderWeimann2015,
  author    = {Fabian, Benjamin and Bender, Benedict and Weimann, Lars},
  title     = {E-Mail tracking in online marketing},
  series = {Proceedings of the 12th International Conference on Wirtschaftsinformatik},
  booktitle = {Proceedings of the 12th International Conference on Wirtschaftsinformatik},
  number    = {74},
  publisher = {Associations for Information Systems AIS},
  address   = {Atlanta},
  isbn      = {978-3-00-049184-9},
  pages     = {15},
  year      = {2015},
  abstract  = {E-Mail tracking uses personalized links and pictures for gathering information on user behavior, for example, where, when, on what kind of device, and how often an e-mail has been read. This information can be very useful for marketing purposes. On the other hand, privacy and security requirements of customers could be violated by tracking. This paper examines how e-mail tracking works, how it can be detected automatically, and to what extent it is used in German e-commerce. We develop a detection model and software tool in order to collect and analyze more than 600 newsletter e-mails from companies of several different industries. The results show that the usage of e-mail tracking in Germany is prevalent but also varies depending on the industry.},
  language  = {en}
}
@inproceedings{BenderGrum2016,
  author    = {Bender, Benedict and Grum, Marcus},
  title     = {Entwicklung eines Architekturkonzepts zum flexiblen Einsatz von Analytics},
  series = {Proceedings INFORMATIK - Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. ; Lecture Notes in Informatics (LNI)},
  booktitle = {Proceedings INFORMATIK - Jahrestagung der Gesellschaft f{\"u}r Informatik e.V. ; Lecture Notes in Informatics (LNI)},
  number    = {P259},
  publisher = {Gesellschaft f{\"u}r Informatik e.V.},
  address   = {Bonn},
  pages     = {815 -- 824},
  year      = {2016},
  abstract  = {Die optimale Dimensionierung von IT-Hardware stellt Entscheider aufgrund der stetigen Weiterentwicklung zunehmend vor Herausforderungen. Dies gilt im Speziellen auch f{\"u}r Analytics-Infrastrukturen, die zunehmend auch neue Software zur Analyse von Daten einsetzen, welche in den Ressourcenanforderungen stark variieren. Damit eine flexible und gleichzeitig effiziente Gestaltung von Analytics-Infrastrukturen erreicht werden kann, wird ein dynamisch arbeitendes Architekturkonzept vorgeschlagen, das Aufgaben auf Basis einer systemspezifischen Entscheidungsmaxime mit Hilfe einer Eskalationsmatrix verteilt und hierf{\"u}r Aufgabencharakteristiken sowie verf{\"u}gbare Hardwareausstattungen entsprechend ihrer Auslastung ber{\"u}cksichtigt.},
  language  = {de}
}
@inproceedings{GronauGrumBender2016,
  author    = {Gronau, Norbert and Grum, Marcus and Bender, Benedict},
  title     = {Determining the optimal level of autonomy in cyber-physical production systems},
  series = {IEEE 14th International Conference on Industrial Informatics (INDIN)},
  booktitle = {IEEE 14th International Conference on Industrial Informatics (INDIN)},
  publisher = {IEEE},
  address   = {New York},
  doi       = {10.1109/INDIN.2016.7819367},
  pages     = {1293 -- 1299},
  year      = {2016},
  abstract  = {Traditional production systems are enhanced by cyber-physical systems (CPS) and Internet of Things. A kind of next generation systems, those cyber-physical production systems (CPPS) are able to raise the level of autonomy of its production components. To find the optimal degree of autonomy in a given context, a research approach is formulated using a simulation concept. Based on requirements and assumptions, a cyber-physical market is modeled and qualitative hypotheses are formulated, which will be verified with the help of the CPPS of a hybrid simulation environment.},
  language  = {en}
}
@inproceedings{BenderFabianLessmannetal.2016,
  author    = {Bender, Benedict and Fabian, Benjamin and Lessmann, Stefan and Haupt, Johannes},
  title     = {E-Mail Tracking},
  series = {Proceedings of the 37th International Conference on Information Systems (ICIS)},
  booktitle = {Proceedings of the 37th International Conference on Information Systems (ICIS)},
  pages     = {19},
  year      = {2016},
  abstract  = {E-mail advertisement, as one instrument in the marketing mix, allows companies to collect fine-grained behavioural data about individual users' e-mail reading habits realised through sophisticated tracking mechanisms. Such tracking can be harmful for user privacy and security. This problem is especially severe since e-mail tracking techniques gather data without user consent. Striving to increase privacy and security in e-mail communication, the paper makes three contributions. First, a large database of newsletter e-mails is developed. This data facilitates investigating the prevalence of e- mail tracking among 300 global enterprises from Germany, the United Kingdom and the United States. Second, countermeasures are developed for automatically identifying and blocking e-mail tracking mechanisms without impeding the user experience. The approach consists of identifying important tracking descriptors and creating a neural network-based detection model. Last, the effectiveness of the proposed approach is established by means of empirical experimentation. The results suggest a classification accuracy of 99.99\%.},
  language  = {en}
}
@inproceedings{GlaschkeGronauBender2016,
  author    = {Glaschke, Christian and Gronau, Norbert and Bender, Benedict},
  title     = {Cross-System Process Mining using RFID Technology},
  series = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD},
  booktitle = {Proceedings of the Sixth International Symposium on Business Modeling and Software Design - BMSD},
  publisher = {SCITEPRESS - Science and Technology Publications},
  address   = {Set{\´u}bal},
  isbn      = {978-989-758-190-8},
  doi       = {10.5220/0006223501790186},
  pages     = {179 -- 186},
  year      = {2016},
  abstract  = {In times of digitalization, the collection and modeling of business processes is still a challenge for companies. The demand for trustworthy process models that reflect the actual execution steps therefore increases. The respective kinds of processes significantly determine both, business process analysis and the conception of future target processes and they are the starting point for any kind of change initiatives. Existing approaches to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore, transactional protocols and limited data from a single application system are used. Heterogeneous application landscapes and business processes that are executed across multiple application systems, on the contrary, are one of the main challenges in process mining research. Using RFID technology is hence one approach to close the existing gap between different application systems. This paper focuses on methods for data collection from real world objects via RFID technology and possible combinations with application data (process mining) in order to realize a cross system mining approach.},
  language  = {en}
}
@inproceedings{GrumBenderAlfa2017,
  author    = {Grum, Marcus and Bender, Benedict and Alfa, Attahiru S.},
  title     = {The construction of a common objective function for analytical infrastructures},
  series = {2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC)},
  booktitle = {2017 International Conference on Engineering, Technology and Innovation (ICE/ITMC)},
  publisher = {IEEE},
  address   = {New York},
  doi       = {10.1109/ICE.2017.8279892},
  pages     = {219 -- 225},
  year      = {2017},
  abstract  = {The paper deals with the increasing growth of embedded systems and their role within structures similar to the Internet (Internet of Things) as those that provide calculating power and are more or less appropriate for analytical tasks. Faced with the example of a cyber-physical manufacturing system, a common objective function is developed with the intention to measure efficient task processing within analytical infrastructures. A first validation is realized on base of an expert panel.},
  language  = {en}
}
@article{HuettelZiesemerPeyeretal.2017,
  author    = {H{\"u}ttel, Alexandra and Ziesemer, Florence and Peyer, Mathias and Balderjahn, Ingo},
  title     = {To purchase or not?},
  series = {Journal of Cleaner Production},
  volume    = {174},
  journal   = {Journal of Cleaner Production},
  publisher = {Elsevier},
  address   = {Oxford},
  issn      = {0959-6526},
  doi       = {10.1016/j.jclepro.2017.11.019},
  pages     = {827 -- 836},
  year      = {2017},
  abstract  = {Although ecologically and socially responsible consumption helps to reduce the harmful effects of resource use for both nature and society, all types of consumption (whether green or fair) deplete valuable resources. At the same time, to maintain household financial sustainability, spending should not exceed a household's financial resources. Thus, economically sustainable consumption is related to the consumer's decision to not buy products and the disposition to forgo specific purchases. Based on a means-end chain approach, this study investigates consumer cognitive decision-making structures related to six distinct options for economically (non-)sustainable consumption. Whereas saving motives, waste concerns, and avoidance motivations support economically sustainable decisions, economically non-sustainable decision-making is directly linked to attaining overall life goals. By clustering respondents based on the elicited means-end chains, the study discloses four consumer groups with distinctive motivational structures. The study also reveals several obstacles to promoting economic sustainability, indicates methods to overcome such obstacles, and suggests avenues for future research.},
  language  = {en}
}
@article{HerbstVoethDotanStoehr2017,
  author    = {Herbst - Voeth, Uta and Dotan, Hilla and St{\"o}hr, Sina},
  title     = {Negotiating with work friends},
  series = {The journal of business \& industrial marketing},
  volume    = {32},
  journal   = {The journal of business \& industrial marketing},
  publisher = {Emerald Group Publishing Limited},
  address   = {Bingley},
  issn      = {0885-8624},
  doi       = {10.1108/JBIM-12-2015-0250},
  pages     = {558 -- 566},
  year      = {2017},
  abstract  = {Purpose - This study aims to investigate whether a team of females negotiates differently than a team of males, and whether (workplace) friendship moderates the relationship between single-gender team composition and negotiation outcomes. Design/methodology/approach - The authors used two laboratory studies and paired 216 MBA students into single-gender teams of friends and non-friends, and then engaged them in several dyadic multi-issue negotiations. Findings - The results show that on average, male teams of non-friends reached significantly better outcomes than female teams of non-friends. However, and interestingly, female teams of friends perform equally to male teams of friends. Research limitations/implications - The authors contribute both to the negotiations and the workplace friendship literature because very little research has examined negotiation among friends at work and in particular team negotiations. In addition, the authors also contribute to the literature on gender differences in negotiations because existing research has rarely examined the differences between all-male and all-female teams and especially the relationship between same-sex teams and their effects on negotiation outcomes. Practical implications - This research has clear implications to managers with regard to team composition. Specifically, a winning all-female team should not be changed! Originality/value - This is the first study to examine the relationship between workplace friendship, gender and negotiation outcomes.},
  language  = {en}
}
@misc{GeorgeKearney2017,
  author    = {George, Elizabeth and Kearney, Eric},
  title     = {Editorial},
  series = {Organizational psychology review},
  volume    = {7},
  journal   = {Organizational psychology review},
  number    = {1},
  publisher = {Sage Publ.},
  address   = {Thousand Oaks},
  issn      = {2041-3866},
  doi       = {10.1177/2041386617690945},
  pages     = {3 -- 3},
  year      = {2017},
  language  = {en}
}
@article{PreussvanderWijst2017,
  author    = {Preuss, Melanie and van der Wijst, Per},
  title     = {A phase-specific analysis of negotiation styles},
  series = {The journal of business \& industrial marketing},
  volume    = {32},
  journal   = {The journal of business \& industrial marketing},
  number    = {4},
  publisher = {Emerald Group Publishing Limited},
  address   = {Bingley},
  issn      = {0885-8624},
  doi       = {10.1108/JBIM-01-2016-0010},
  pages     = {505 -- 518},
  year      = {2017},
  abstract  = {Purpose - The purpose of this study is to analyze whether negotiators stick to one single negotiation style or whether their styles vary during the negotiation process. The paper seeks to identify different combinations of phase-specific negotiation styles and investigates the relationship between these combinations and negotiation performance and satisfaction. Design/methodology/approach - The study is based on a large online negotiation simulation that allows a phase-specific analysis of negotiation styles via an elaborate coding scheme. Findings - The findings reveal that negotiators generally do not limit themselves to a single negotiation style. Instead, they vary their style in the course of different negotiation phases. The authors distinguish between five distinct phase-specific negotiation style patterns that differ with regard to their impact on negotiation performance but not negotiation satisfaction. Practical implications - Negotiation practitioners get to know different phase-specific negotiation style patterns and get insights into which pattern is the most promising for negotiation performance. As a result, they can acquire this phase-specific negotiation style pattern to enhance their performance. Originality/value - The paper contributes to existing negotiation style literature, because it is the first to analyze negotiation styles from a phase-specific point of view.},
  language  = {en}
}