@inproceedings{ClausenBruenkerStieglitz2023,
  author    = {Clausen, S{\"u}nje and Br{\"u}nker, Felix and Stieglitz, Stefan},
  title     = {Towards responsible augmentation},
  series = {ACIS 2023 proceedings},
  booktitle = {ACIS 2023 proceedings},
  publisher = {Australasian Association for Information Systems},
  address   = {Wellington},
  pages     = {9},
  year      = {2023},
  abstract  = {Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology ("augmentation"). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work.},
  language  = {en}
}
@inproceedings{KocurClausenHofeditzetal.2023,
  author    = {Kocur, Alexander and Clausen, S{\"u}nje and Hofeditz, Lennart and Br{\"u}nker, Felix and Fromm, Jennifer and Stieglitz, Stefan},
  title     = {Fighting false information},
  series = {ECIS 2023 research-in-progress papers},
  booktitle = {ECIS 2023 research-in-progress papers},
  publisher = {AIS Electronic Library (AISeL)},
  address   = {[Erscheinungsort nicht ermittelbar]},
  pages     = {12},
  year      = {2023},
  abstract  = {The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems.},
  language  = {en}
}
@inproceedings{MarxBruenkerMirbabaieetal.2024,
  author    = {Marx, Julian and Br{\"u}nker, Felix and Mirbabaie, Milad and Stieglitz, Stefan},
  title     = {Digital activism on social media},
  series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences},
  editor    = {Bui, Tung X.},
  publisher = {Department of IT Management Shidler College of Business University of Hawaii},
  address   = {Honolulu, HI},
  isbn      = {978-0-99813-317-1},
  pages     = {7205 -- 7214},
  year      = {2024},
  abstract  = {Social media constitute an important arena for public debates and steady interchange of issues relevant to society. To boost their reputation, commercial organizations also engage in political, social, or environmental debates on social media. To engage in this type of digital activism, organizations increasingly utilize the social media profiles of executive employees and other brand ambassadors. However, the relationship between brand ambassadors' digital activism and corporate reputation is only vaguely understood. The results of a qualitative inquiry suggest that digital activism via brand ambassadors can be risky (e.g., creating additional surface for firestorms, financial loss) and rewarding (e.g., emitting authenticity, employing 'megaphones' for industry change) at the same time. The paper informs both scholarship and practitioners about strategic trade-offs that need to be considered when employing brand ambassadors for digital activism.},
  language  = {en}
}