@article{FischerHeubergerHeine2021,
  author    = {Fischer, Caroline and Heuberger, Moritz and Heine, Moreen},
  title     = {The impact of digitalization in the public sector},
  series = {Der moderne Staat},
  volume    = {14},
  journal   = {Der moderne Staat},
  number    = {1},
  publisher = {Barbara Budrich},
  address   = {Leverkusen-Opladen},
  issn      = {1865-7192},
  doi       = {10.3224/dms.v14i1.13},
  pages     = {3 -- 23},
  year      = {2021},
  abstract  = {The digitalization of public administration is increasingly moving forward. This systematic literature review analyzes empirical studies that explore the impacts of digitalization projects (n=93) in the public sector. Bibliometrically, only a few authors have published several times on this topic so far. Most studies focusing on impact come from the US or China, and are related to Computer Science. In terms of content, the majority of examined articles studies services to citizens, and therefore consider them when measuring impact. A classification of the investigated effects by dimensions of public value shows that the analysis of utilitarian-instrumental values, such as efficiency or performance, is prevalent. More interdisciplinary cooperation is needed to research the impact of digitalization in the public sector. The different dimensions of impact should be linked more closely. In addition, research should focus more on the effects of digitalization within administration.},
  language  = {en}
}
@book{KuhlmannDumasHeuberger2022,
  author    = {Kuhlmann, Sabine and Dumas, Beno{\^i}t Paul and Heuberger, Moritz},
  title     = {The capacity of local governments in Europe},
  publisher = {Palgrave Macmillan},
  address   = {Cham},
  isbn      = {978-3-031-07961-0},
  doi       = {10.1007/978-3-031-07962-7},
  pages     = {7 -- 55},
  year      = {2022},
  abstract  = {This book compares local self-government in Europe. It examines local institutional structures, autonomy, and capacities in six selected countries - France, Italy, Sweden, Hungary, Poland, and the United Kingdom - each of which represents a typical model of European local government. Within Europe, an overall trend towards more local government capacities and autonomy can be identified, but there are also some counter tendencies to this trend and major differences regarding local politico-administrative settings, functional responsibilities, and resources. The book demonstrates that a certain degree of local financial autonomy and fiscal discretion is necessary for effective service provision. Furthermore, a robust local organization, viable territorial structures, a professional public service, strong local leadership, and well-functioning tools of democratic participation are key aspects for local governments to effectively fulfill their tasks and ensure political accountability. The book will appeal to students and scholars of Public Administration and Public Management, as well as practitioners and policy-makers at different levels of government, in public enterprises, and in NGOs.},
  language  = {en}
}
@book{KuhlmannHeubergerDumas2021,
  author    = {Kuhlmann, Sabine and Heuberger, Moritz and Dumas, Beno{\^i}t Paul},
  title     = {Kommunale Handlungsf{\"a}higkeit im europ{\"a}ischen Vergleich. Autonomie, Aufgaben und Reformen},
  series = {Modernisierung des {\"o}ffentlichen Sektors},
  volume    = {48},
  journal   = {Modernisierung des {\"o}ffentlichen Sektors},
  number    = {1},
  editor    = {Fleischer, Julia and Kuhlmann, Sabine},
  publisher = {Nomos},
  address   = {Baden-Baden},
  isbn      = {978-3-7489-2330-5},
  issn      = {0945-1072},
  doi       = {10.5771/9783748923305},
  pages     = {9 -- 124},
  year      = {2021},
  abstract  = {Angesichts neuer globaler Herausforderungen geh{\"o}rt eine starke kommunale Ebene zu den Grundvoraussetzungen gesellschaftlicher Probleml{\"o}sungsf{\"a}higkeit. Die St{\"a}rkung kommunaler Selbstverwaltung ist daher ein wichtiges institutionen- und verwaltungspolitisches Zukunftsthema, zu welchem die vorliegende Studie einen Beitrag leisten m{\"o}chte.},
  language  = {de}
}
@incollection{Heuberger2020,
  author    = {Heuberger, Moritz},
  title     = {Digitaler Organisationswandel},
  series = {Handbuch Digitalisierung in Staat und Verwaltung},
  booktitle = {Handbuch Digitalisierung in Staat und Verwaltung},
  editor    = {Klenk, Tanja and Nullmeier, Frank and Wewer, G{\"o}ttrik},
  publisher = {Springer},
  address   = {Wiesbaden},
  isbn      = {978-3-658-23667-0},
  doi       = {10.1007/978-3-658-23668-7_54},
  pages     = {587 -- 598},
  year      = {2020},
  abstract  = {In diesem Artikel werden die Voraussetzungen f{\"u}r eine erfolgreiche Digitalisierung der {\"o}ffentlichen Verwaltung diskutiert. Dabei liegt der Fokus auf den internen Verwaltungsprozessen sowie auf der Kommunikation und Koordination innerhalb und zwischen Beh{\"o}rden. Zur richtigen Anlage eines digitalen Organisationswandels sind vor allem das Personalmanagement, die Organisationsform des Ver{\"a}nderungsprozesses sowie der Technologieeinsatz von zentraler Bedeutung.},
  language  = {de}
}
@article{KuhlmannHeuberger2021,
  author    = {Kuhlmann, Sabine and Heuberger, Moritz},
  title     = {Digital transformation going local},
  series = {Public money \& management},
  volume    = {43},
  journal   = {Public money \& management},
  number    = {2},
  publisher = {Taylor \& Francis},
  address   = {Abingdon},
  issn      = {0954-0962},
  doi       = {10.1080/09540962.2021.1939584},
  pages     = {147 -- 155},
  year      = {2021},
  abstract  = {Digital government constitutes the most important trend of post-NPM reforms at the local level. Based on the results of a research project on local one-stop shops, this article analyses the current state of digitalization in German local authorities. The authors explain the hurdles of implementation as well as the impact on staff members and citizens, providing explanations and revealing general interrelations between institutional changes, impacts, and context factors of digital transformation.},
  language  = {en}
}
@incollection{HeubergerSchwab2021,
  author    = {Heuberger, Moritz and Schwab, Christian},
  title     = {Challenges of digital service provision for local governments from the citizens' view},
  series = {The future of local self-government},
  booktitle = {The future of local self-government},
  editor    = {Bergstr{\"o}m, Tomas and Franzke, Jochen and Kuhlmann, Sabine and Wayenberg, Ellen},
  publisher = {Palgrave Macmillan},
  address   = {Cham},
  isbn      = {978-3-030-56058-4},
  doi       = {10.1007/978-3-030-56059-1_9},
  pages     = {115 -- 130},
  year      = {2021},
  language  = {en}
}
@book{BogumilKuhlmannHeubergeretal.2022,
  author    = {Bogumil, J{\"o}rg and Kuhlmann, Sabine and Heuberger, Moritz and Marienfeldt, Justine},
  title     = {B{\"u}rgernahe Verwaltung digital? I-Kfz und digitaler Kombiantrag},
  series = {FES Diskurs},
  journal   = {FES Diskurs},
  publisher = {Friedrich-Ebert-Stiftung},
  address   = {Bonn},
  isbn      = {978-3-98628-187-8},
  pages     = {39},
  year      = {2022},
  language  = {de}
}