@article{MuellerTrier2005,
  author    = {M{\"u}ller, Claudia and Trier, M.},
  title     = {A Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings},
  isbn      = {3-7908-1574-8},
  year      = {2005},
  abstract  = {Cost-efficient production of high-quality learning contents is an important success factor for a sustainable and economic realisation of E-Learning. This necessitates the design of sustainable production processes, which create reusable Learning Objects and require minimal resources. In such a context, this contribution introduces a practical and business-process oriented Procedural Model for the Production of reusable and standard-compliant E-Learning Offerings. It has been developed and applied in a project that produces learning contents for a Master program of an international virtual university. After the introduction of a reengineering method, a special analysis instrument for E-Learning has been designed to analyse the existing production processes and to improve them in terms of efficiency, costs, standard- compliance, and process automation. The method introduced is hence not focussing on individual technical solutions but on the efficiency of the whole E-Learning production and value chain. It gives an orientation for establishing and maintaining sustainable and competitive E-Learning production processes with appropriate effort.},
  language  = {en}
}
@article{MuellerMeuthrath2007,
  author    = {M{\"u}ller, Claudia and Meuthrath, Benedikt},
  title     = {Analyzing Wiki-based networks to improve knowledge processes in organizations},
  year      = {2007},
  language  = {en}
}
@article{MuellerBahrsGronau2005,
  author    = {M{\"u}ller, Claudia and Bahrs, Julian and Gronau, Norbert},
  title     = {Evaluation of KMDL Models of Knowledge intensive Business Processes in the Area of Software Engineering},
  year      = {2005},
  abstract  = {Process oriented knowledge management focuses on knowledge intensive business processes. For modelling and analysis of these processes the modelling technique KMDL (Knowledge Modeling and Description Language) has been developed. KMDL is a method to describe knowledge flows and conversions along and between business processes. Thereby KMDL identifies existing and utilized information as well as knowledge of individual participants and of the entire company. This research-in-progress contribution introduces a practical example in the field of software engineering, in which KMDL models are evaluated to identify process improvements, e.g. by adding knowledge management activities. Therefore three individual views focussing on selected aspects of interest are introduced.},
  language  = {en}
}
@article{GronauMuellerUslar2004,
  author    = {Gronau, Norbert and M{\"u}ller, Claudia and Uslar, Mathias},
  title     = {The KMDL Knowledge Management Approach : integrating knowledge conversations and business process modeling},
  isbn      = {3-540-24088-8},
  year      = {2004},
  abstract  = {This paper shows the KMDL Knowledge Management Approach which is based on the SECI and ba model by Nonaka and Takeuchi and the KMDL Knowledge modeling language. The approach illustrates the creation of knowledge with the focus on the knowledge conversions by Nonaka and Takeuchi. Furthermore, it emphasizes the quality of knowledge being embodied in persons and creates a personalization and socialization strategy which integrates business process modeling, skill management and the selection of knowledge management systems. The paper describes the theoretical foundations of the approach and practical effects which have been seen in the use of this approach.},
  language  = {en}
}
@article{GronauMuellerBahrs2005,
  author    = {Gronau, Norbert and M{\"u}ller, Claudia and Bahrs, Julian},
  title     = {Modelling and analysis of knowledge intensive business processes (Workshop KiBP 2005)},
  isbn      = {3-00-016020-5},
  year      = {2005},
  language  = {en}
}
@article{BahrsMueller2005,
  author    = {Bahrs, Julian and M{\"u}ller, Claudia},
  title     = {Modelling and analysis of knowledge intensive business processes},
  year      = {2005},
  abstract  = {This contribution gives an overview on the scientific discipline of business process oriented knowledge management. It presents results and recent developments as well as an overview of this year's workshop on Modelling and Analysis of Knowledge Intensive Business Processes (KiBP 2005)},
  language  = {en}
}