@inproceedings{RojahnGronau2024, author = {Rojahn, Marcel and Gronau, Norbert}, title = {Openness indicators for the evaluation of digital platforms between the launch and maturity phase}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Department of IT Management Shidler College of Business University of Hawaii}, address = {Honolulu, HI}, isbn = {978-0-99813-317-1}, pages = {4516 -- 4525}, year = {2024}, abstract = {In recent years, the evaluation of digital platforms has become an important focus in the field of information systems science. The identification of influential indicators that drive changes in digital platforms, specifically those related to openness, is still an unresolved issue. This paper addresses the challenge of identifying measurable indicators and characterizing the transition from launch to maturity in digital platforms. It proposes a systematic analytical approach to identify relevant openness indicators for evaluation purposes. The main contributions of this study are the following (1) the development of a comprehensive procedure for analyzing indicators, (2) the categorization of indicators as evaluation metrics within a multidimensional grid-box model, (3) the selection and evaluation of relevant indicators, (4) the identification and assessment of digital platform architectures during the launch-to-maturity transition, and (5) the evaluation of the applicability of the conceptualization and design process for digital platform evaluation.}, language = {en} } @inproceedings{WinterBenderAier2024, author = {Winter, Robert and Bender, Benedict and Aier, Stephan}, title = {Enterprise-level IS research - need, conceptualization, exemplary knowledge contributions and future opportunities}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, pages = {6402 -- 6411}, year = {2024}, abstract = {Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises' operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.}, language = {en} } @inproceedings{BenderWinterSchmidtetal.2024, author = {Bender, Benedict and Winter, Robert and Schmidt, Pamela and Narasimhan, Sathya}, title = {Minitrack introduction: Enterprise Ecosystems}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, issn = {2572-6862}, pages = {6370 -- 6371}, year = {2024}, abstract = {While Information Systems Research exists at the individual and workgroup levels, research on IS at the enterprise level is less common. The potential synergies between the study of enterprise systems (ES) and related fields have been underexplored and often treated as separate entities. The ongoing challenge is to seamlessly integrate technological advances and align business processes across organizations. While systems integration within an organization is common, changes occur when industry and ecosystem perspectives come into play. The four selected papers address different facets of the future role of enterprise ecosystems, including implementation challenges, ecosystem boundaries, and B2B platform specifics.}, language = {en} } @inproceedings{DiazFerreyraShahiTonyetal.2023, author = {Diaz Ferreyra, Nicol{\´a}s Emilio and Shahi, Gautam Kishore and Tony, Catherine and Stieglitz, Stefan and Scandariato, Riccardo}, title = {Regret, delete, (do not) repeat}, series = {Extended abstracts of the 2023 CHI conference on human factors in computing systems}, booktitle = {Extended abstracts of the 2023 CHI conference on human factors in computing systems}, editor = {Schmidt, Albrecht and V{\"a}{\"a}n{\"a}nen, Kaisa and Goyal, Tesh and Kristensson, Per Ola and Peters, Anicia}, publisher = {ACM}, address = {New York, NY}, isbn = {978-1-45039-422-2}, doi = {10.1145/3544549.3585583}, pages = {1 -- 7}, year = {2023}, abstract = {During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others' advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24\% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter.}, language = {en} } @inproceedings{KocurClausenHofeditzetal.2023, author = {Kocur, Alexander and Clausen, S{\"u}nje and Hofeditz, Lennart and Br{\"u}nker, Felix and Fromm, Jennifer and Stieglitz, Stefan}, title = {Fighting false information}, series = {ECIS 2023 research-in-progress papers}, booktitle = {ECIS 2023 research-in-progress papers}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, pages = {12}, year = {2023}, abstract = {The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems.}, language = {en} } @inproceedings{DeselOpelSiegerisetal.2023, author = {Desel, J{\"o}rg and Opel, Simone and Siegeris, Juliane and Draude, Claude and Weber, Gerhard and Schell, Timon and Schwill, Andreas and Thorbr{\"u}gge, Carsten and Sch{\"a}fer, Len Ole and Netzer, Cajus Marian and Gerstenberger, Dietrich and Winkelnkemper, Felix and Schulte, Carsten and B{\"o}ttcher, Axel and Thurner, Veronika and H{\"a}fner, Tanja and Ottinger, Sarah and Große-B{\"o}lting, Gregor and Scheppach, Lukas and M{\"u}hling, Andreas and Baberowski, David and Leonhardt, Thiemo and Rentsch, Susanne and Bergner, Nadine and Bonorden, Leif and Stemme, Jonas and Hoppe, Uwe and Weicker, Karsten and Bender, Esther and Barbas, Helena and Hamann, Fabian and Soll, Marcus and Sitzmann, Daniel}, title = {Hochschuldidaktik Informatik HDI 2021}, series = {Commentarii informaticae didacticae}, booktitle = {Commentarii informaticae didacticae}, number = {13}, editor = {Desel, J{\"o}rg and Opel, Simone and Siegeris, Juliane}, publisher = {Universit{\"a}tsverlag Potsdam}, address = {Potsdam}, isbn = {978-3-86956-548-4}, issn = {1868-0844}, doi = {10.25932/publishup-56507}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-565070}, pages = {299}, year = {2023}, abstract = {Die Fachtagungen HDI (Hochschuldidaktik Informatik) besch{\"a}ftigen sich mit den unterschiedlichen Aspekten informatischer Bildung im Hochschulbereich. Neben den allgemeinen Themen wie verschiedenen Lehr- und Lernformen, dem Einsatz von Informatiksystemen in der Hochschullehre oder Fragen der Gewinnung von geeigneten Studierenden, deren Kompetenzerwerb oder auch der Betreuung der Studierenden widmet sich die HDI immer auch einem Schwerpunktthema. Im Jahr 2021 war dies die Ber{\"u}cksichtigung von Diversit{\"a}t in der Lehre. Diskutiert wurden beispielsweise die Einbeziehung von besonderen fachlichen und {\"u}berfachlichen Kompetenzen Studierender, der Unterst{\"u}tzung von Durchl{\"a}ssigkeit aus nichtakademischen Berufen, aber auch die Gestaltung inklusiver Lehr- und Lernszenarios, Aspekte des Lebenslangen Lernens oder sich an die Diversit{\"a}t von Studierenden adaptierte oder adaptierende Lehrsysteme. Dieser Band enth{\"a}lt ausgew{\"a}hlte Beitr{\"a}ge der 9. Fachtagung 2021, die in besonderer Weise die Konferenz und die dort diskutierten Themen repr{\"a}sentieren.}, language = {de} } @inproceedings{RojahnGronau2023, author = {Rojahn, Marcel and Gronau, Norbert}, title = {Digital platform concepts for manufacturing companies}, series = {10th International Conference on Future Internet of Things and Cloud (FiCloud)}, booktitle = {10th International Conference on Future Internet of Things and Cloud (FiCloud)}, publisher = {IEEE}, address = {[Erscheinungsort nicht ermittelbar]}, isbn = {979-8-3503-1635-3}, doi = {10.1109/FiCloud58648.2023.00030}, pages = {149 -- 158}, year = {2023}, abstract = {Digital Platforms (DPs) has established themself in recent years as a central concept of the Information Technology Science. Due to the great diversity of digital platform concepts, clear definitions are still required. Furthermore, DPs are subject to dynamic changes from internal and external factors, which pose challenges for digital platform operators, developers and customers. Which current digital platform research directions should be taken to address these challenges remains open so far. The following paper aims to contribute to this by outlining a systematic literature review (SLR) on digital platform concepts in the context of the Industrial Internet of Things (IIoT) for manufacturing companies and provides a basis for (1) a selection of definitions of current digital platform and ecosystem concepts and (2) a selection of current digital platform research directions. These directions are diverted into (a) occurrence of digital platforms, (b) emergence of digital platforms, (c) evaluation of digital platforms, (d) development of digital platforms, and (e) selection of digital platforms.}, language = {en} } @inproceedings{RieskampMirbabaieHofeditzetal.2023, author = {Rieskamp, Jonas and Mirbabaie, Milad and Hofeditz, Lennart and Vischedyk, Justin}, title = {Conversational agents and their influence on the well-being of cliniciansclinicians}, series = {ACIS 2023 proceedings}, booktitle = {ACIS 2023 proceedings}, publisher = {Australasian Association for Information Systems}, address = {Wellington}, pages = {16}, year = {2023}, abstract = {An increasing number of clinicians (i.e., nurses and physicians) suffer from mental health-related issues like depression and burnout. These, in turn, stress communication, collaboration, and decision- making—areas in which Conversational Agents (CAs) have shown to be useful. Thus, in this work, we followed a mixed-method approach and systematically analysed the literature on factors affecting the well-being of clinicians and CAs' potential to improve said well-being by relieving support in communication, collaboration, and decision-making in hospitals. In this respect, we are guided by Brigham et al. (2018)'s model of factors influencing well-being. Based on an initial number of 840 articles, we further analysed 52 papers in more detail and identified the influences of CAs' fields of application on external and individual factors affecting clinicians' well-being. As our second method, we will conduct interviews with clinicians and experts on CAs to verify and extend these influencing factors.}, language = {en} } @inproceedings{ClausenBruenkerStieglitz2023, author = {Clausen, S{\"u}nje and Br{\"u}nker, Felix and Stieglitz, Stefan}, title = {Towards responsible augmentation}, series = {ACIS 2023 proceedings}, booktitle = {ACIS 2023 proceedings}, publisher = {Australasian Association for Information Systems}, address = {Wellington}, pages = {9}, year = {2023}, abstract = {Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology ("augmentation"). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work.}, language = {en} } @inproceedings{BoehmeWuttkeBenderetal.2023, author = {B{\"o}hme, Lukas and Wuttke, Tobias and Bender, Benedict and Teusner, Ralf and Baltes, Sebastian and Matthies, Christoph and Perscheid, Michael}, title = {From full-fledged erp systems towards process-centric business process platforms}, series = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, booktitle = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, publisher = {arXiv.org, Cornell University}, address = {Ithaca, NY}, doi = {10.48550/arXiv.2306.02995}, pages = {10}, year = {2023}, abstract = {Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises.}, language = {en} }