@incollection{ProellerSiegel2022, author = {Proeller, Isabella and Siegel, John}, title = {'Tools' in public management}, series = {Elgar encyclopedia of public management}, booktitle = {Elgar encyclopedia of public management}, editor = {Schedler, Kuno}, publisher = {Edward Elgar Publishing}, address = {Cheltenham}, isbn = {978-1-80037-548-2}, doi = {10.4337/9781800375499.tools}, pages = {186 -- 190}, year = {2022}, abstract = {Tools are methods or procedures, and thus operational patterns of action, applied in public administrations to solve standard problems. It is also possible to consider them as structured communication according to professional standards aiming at complexity reduction. Regularly, tools in management stem on a deductive-synoptic rationale offering a seemingly 'objective' decision basis. They have a strong formative influence on the organization, regularly also beyond the intended effects. The prominence of tools is sometimes confused with management as such, e.g. introducing tools is mistaken as equivalent to managing for a particular purpose. However, tools have to be closely and carefully managed regarding the objectives and purposes they should serve.}, language = {en} } @article{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Public management review}, volume = {25}, journal = {Public management review}, number = {4}, publisher = {Routledge, Taylor \& Francis}, address = {London}, issn = {1471-9037}, doi = {10.1080/14719037.2022.2037014}, pages = {808 -- 835}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @misc{FischerSiegelProelleretal.2022, author = {Fischer, Caroline and Siegel, John and Proeller, Isabella and Drathschmidt, Nicolas}, title = {Resilience through digitalisation}, series = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, journal = {Zweitver{\"o}ffentlichungen der Universit{\"a}t Potsdam : Wirtschafts- und Sozialwissenschaftliche Reihe}, number = {4}, issn = {1867-5808}, doi = {10.25932/publishup-60804}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-608040}, pages = {30}, year = {2022}, abstract = {This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.}, language = {en} } @incollection{SiegelProeller2022, author = {Siegel, John and Proeller, Isabella}, title = {Strategic management in public administration}, series = {Elgar encyclopedia of public management}, booktitle = {Elgar encyclopedia of public management}, editor = {Schedler, Kuno}, publisher = {Edward Elgar Publishing}, address = {Cheltenham}, isbn = {978-1-80037-548-2}, doi = {10.4337/9781800375499.strategic}, pages = {302 -- 306}, year = {2022}, abstract = {Strategic management is the deliberate engagement of an administration with the challenges of fulfilling its mission and ensuring and improving its ability to act by clarifying measures of success, an understanding of how to influence patterns of action, and organiza-tional learning. In this respect, it is not just about planning, but about an understanding of the emerging strategies of the administration in fulfilling its tasks and the use of opportunities for performance improvement, taking into account stakeholder expectations, resource base and organizational capabilities.}, language = {en} } @incollection{FischerProellerSiegeletal.2022, author = {Fischer, Caroline and Proeller, Isabella and Siegel, John and Drathschmidt, Nicolas}, title = {Virtuelle Teams und Homeoffice}, series = {Handbuch Digitalisierung in Staat und Verwaltung}, booktitle = {Handbuch Digitalisierung in Staat und Verwaltung}, editor = {Klenk, Tanja and Nullmeier, Frank and Wewer, G{\"o}ttrik}, publisher = {Springer VS}, address = {Wiesbaden}, isbn = {978-3-658-23669-4}, doi = {10.1007/978-3-658-23669-4_88-1}, pages = {1 -- 13}, year = {2022}, abstract = {Das Arbeiten im Homeoffice war in der deutschen {\"o}ffentlichen Verwaltung vor der Covid-19 Pandemie kein verbreitetes Arbeitsmodell. Mit der Pandemie {\"a}nderte sich die Situation unerwartet und wom{\"o}glich auch nachhaltig. Vor dem Hintergrund unterschiedlicher Erfahrungen ist die Frage nicht mehr ob, sondern wie zuk{\"u}nftig in der Verwaltung mobil, flexibel und dezentral sowie in virtuellen Teams gearbeitet werden kann und soll. Dieser Beitrag untersucht diese Konzepte genauer, veranschaulicht deren praktische Anwendung und er{\"o}rtert entsprechende Perspektiven f{\"u}r das zuk{\"u}nftige Arbeiten im {\"o}ffentlichen Dienst.}, language = {de} }