@article{GleissKohlhagenPousttchi2021,
  author    = {Gleiss, Alexander and Kohlhagen, Marco and Pousttchi, Key},
  title     = {An apple a day},
  series = {Electronic markets : EM ; the international journal of electronic commerce and business media},
  volume    = {31},
  journal   = {Electronic markets : EM ; the international journal of electronic commerce and business media},
  number    = {4},
  publisher = {Springer},
  address   = {Heidelberg},
  issn      = {1019-6781},
  doi       = {10.1007/s12525-021-00467-2},
  pages     = {849 -- 876},
  year      = {2021},
  abstract  = {The healthcare industry has been slow to adopt new technologies and practices. However, digital and data-enabled innovations diffuse the market, and the COVID-19 pandemic has recently emphasized the necessity of a fundamental digital transformation. Available research indicates the relevance of digital platforms in this process but has not studied their economic impact to date. In view of this research gap and the social and economic relevance of healthcare, we explore how digital platforms might affect value creation in this market with a particular focus on Google, Apple, Facebook, Amazon, and Microsoft (GAFAM). We rely on value network analyses to examine how GAFAM platforms introduce new value-creating roles and mechanisms in healthcare through their manifold products and services. Hereupon, we examine the GAFAM-impact on healthcare by scrutinizing the facilitators, activities, and effects. Our analyses show how GAFAM platforms multifacetedly untie conventional relationships and transform value creation structures in the healthcare market.},
  language  = {en}
}
@article{Bender2020,
  author    = {Bender, Benedict},
  title     = {The impact of integration on application success and customer satisfaction in mobile device platforms},
  series = {Business \& information systems engineering : the international journal of Wirtschaftsinformatik},
  volume    = {62},
  journal   = {Business \& information systems engineering : the international journal of Wirtschaftsinformatik},
  number    = {6},
  publisher = {Springer Fachmedien Wiesbaden GmbH},
  address   = {Wiesbaden},
  issn      = {2363-7005},
  doi       = {10.1007/s12599-020-00629-0},
  pages     = {515 -- 533},
  year      = {2020},
  abstract  = {Digital software platforms allow third parties to develop applications and thus extend their functionality. Platform owners provide platform boundary resources that allow for application development. For developers, platform integration, understood as the employment of platform resources, helps to realize application functionality effectively. Simultaneously, it requires integration effort and increases dependencies. Developers are interested to know whether integration contributes to success in hypercompetitive platform settings. While aspects of platform participation have been studied, research on a comprehensive notion of integration and related implications are missing. By proposing a platform integration model, this study supports a better understanding of integration. Concerning dynamics related to integration, effects were tested using information from over 82,000 Apple AppStore applications. Regression model analysis reveals that application success and customer satisfaction is positively influenced by platform integration. To achieve superior results, developers should address multiple aspects of integration, such as devices, data, the operating system, the marketplace as well as other applications, and provide updates. Finally, the study highlights the importance for all platform participants and their possibilities to employ integration as a strategic instrument.},
  language  = {en}
}
@article{BenderHeine2022,
  author    = {Bender, Benedict and Heine, Moreen},
  title     = {Government as a Platform?},
  series = {Journal of Data Intelligence},
  volume    = {3},
  journal   = {Journal of Data Intelligence},
  number    = {1},
  publisher = {Rinton Press},
  address   = {New Jersey},
  issn      = {2577-610X},
  doi       = {10.26421/JDI3.1-5},
  pages     = {169 -- 187},
  year      = {2022},
  abstract  = {Digital platforms, by their design, allow the coordination of multiple entities to achieve a common goal. In the public sector, different understandings of the platform concept prevail. To guide the development and further re-search a coherent understanding is required. To address this gap, we identify the constitutive elements of platforms in the public sector. Moreover, their potential to coordinate partially autonomous entities as typical for federal organized states is highlighted. This study contributes through a uniform understanding of public service platforms by providing a framework with constitutive elements, that may guide future analysis. Apart from chance regarding coordination, platforms are well suited to support contextual eGovernment targets. Among them is service personalization. Highly individualized service offerings support targets such as No Stop government. To this end, the paper extends the framework for service personalization in the public sector and exemplifies related aspects using a reference case.},
  language  = {en}
}