@inproceedings{WinterBenderAier2024, author = {Winter, Robert and Bender, Benedict and Aier, Stephan}, title = {Enterprise-level IS research - need, conceptualization, exemplary knowledge contributions and future opportunities}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, pages = {6402 -- 6411}, year = {2024}, abstract = {Enterprise solutions, specifically enterprise systems, have allowed companies to integrate enterprises' operations throughout. The integration scope of enterprise solutions has increasingly widened, now often covering customer activities, activities along supply chains, and platform ecosystems. IS research has contributed a wide range of explanatory and design knowledge dealing with this class of IS. During the last two decades, many technological as well as managerial/organizational innovations extended the affordances of enterprise solutions—but this broader scope also challenges traditional approaches to their analysis and design. This position paper presents an enterprise-level (i.e., cross-solution) perspective on IS, discusses the challenges of complexity and coordination for IS design and management, presents selected enterprise-level insights for IS coordination and governance, and explores avenues towards a more comprehensive body of knowledge on this important level of analysis.}, language = {en} } @inproceedings{BenderWinterSchmidtetal.2024, author = {Bender, Benedict and Winter, Robert and Schmidt, Pamela and Narasimhan, Sathya}, title = {Minitrack introduction: Enterprise Ecosystems}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-7-1}, issn = {2572-6862}, pages = {6370 -- 6371}, year = {2024}, abstract = {While Information Systems Research exists at the individual and workgroup levels, research on IS at the enterprise level is less common. The potential synergies between the study of enterprise systems (ES) and related fields have been underexplored and often treated as separate entities. The ongoing challenge is to seamlessly integrate technological advances and align business processes across organizations. While systems integration within an organization is common, changes occur when industry and ecosystem perspectives come into play. The four selected papers address different facets of the future role of enterprise ecosystems, including implementation challenges, ecosystem boundaries, and B2B platform specifics.}, language = {en} } @inproceedings{RojahnGronau2024, author = {Rojahn, Marcel and Gronau, Norbert}, title = {Openness indicators for the evaluation of digital platforms between the launch and maturity phase}, series = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 57th Annual Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Department of IT Management Shidler College of Business University of Hawaii}, address = {Honolulu, HI}, isbn = {978-0-99813-317-1}, pages = {4516 -- 4525}, year = {2024}, abstract = {In recent years, the evaluation of digital platforms has become an important focus in the field of information systems science. The identification of influential indicators that drive changes in digital platforms, specifically those related to openness, is still an unresolved issue. This paper addresses the challenge of identifying measurable indicators and characterizing the transition from launch to maturity in digital platforms. It proposes a systematic analytical approach to identify relevant openness indicators for evaluation purposes. The main contributions of this study are the following (1) the development of a comprehensive procedure for analyzing indicators, (2) the categorization of indicators as evaluation metrics within a multidimensional grid-box model, (3) the selection and evaluation of relevant indicators, (4) the identification and assessment of digital platform architectures during the launch-to-maturity transition, and (5) the evaluation of the applicability of the conceptualization and design process for digital platform evaluation.}, language = {en} } @inproceedings{DiazFerreyraShahiTonyetal.2023, author = {Diaz Ferreyra, Nicol{\´a}s Emilio and Shahi, Gautam Kishore and Tony, Catherine and Stieglitz, Stefan and Scandariato, Riccardo}, title = {Regret, delete, (do not) repeat}, series = {Extended abstracts of the 2023 CHI conference on human factors in computing systems}, booktitle = {Extended abstracts of the 2023 CHI conference on human factors in computing systems}, editor = {Schmidt, Albrecht and V{\"a}{\"a}n{\"a}nen, Kaisa and Goyal, Tesh and Kristensson, Per Ola and Peters, Anicia}, publisher = {ACM}, address = {New York, NY}, isbn = {978-1-45039-422-2}, doi = {10.1145/3544549.3585583}, pages = {1 -- 7}, year = {2023}, abstract = {During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others' advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24\% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter.}, language = {en} } @inproceedings{KocurClausenHofeditzetal.2023, author = {Kocur, Alexander and Clausen, S{\"u}nje and Hofeditz, Lennart and Br{\"u}nker, Felix and Fromm, Jennifer and Stieglitz, Stefan}, title = {Fighting false information}, series = {ECIS 2023 research-in-progress papers}, booktitle = {ECIS 2023 research-in-progress papers}, publisher = {AIS Electronic Library (AISeL)}, address = {[Erscheinungsort nicht ermittelbar]}, pages = {12}, year = {2023}, abstract = {The digital transformation poses challenges for public sector organizations (PSOs) such as the dissemination of false information in social media which can cause uncertainty among citizens and decrease trust in the public sector. Some PSOs already successfully deploy conversational agents (CAs) to communicate with citizens and support digital service delivery. In this paper, we used design science research (DSR) to examine how CAs could be designed to assist PSOs in fighting false information online. We conducted a workshop with the municipality of Kristiansand, Norway to define objectives that a CA would have to meet for addressing the identified false information challenges. A prototypical CA was developed and evaluated in two iterations with the municipality and students from Norway. This research-in-progress paper presents findings and next steps of the DSR process. This research contributes to advancing the digital transformation of the public sector in combating false information problems.}, language = {en} } @inproceedings{EsveldVriesBecchettietal.2023, author = {Esveld, Selma van and Vries, Nardo de and Becchetti, Sibilla and Dopper, Sofia and Valkenburg, Willem van and Carlon, May Kristine Jonson and Yokoi, Kensuke and Gayed, John Maurice and Suyama, Hiroshi and Cross, Jeffrey Scott and Jin, Tonje and Xue, Wei and Bruillard, {\´E}ric and Steinbeck, Hendrik and Meinel, Christoph and {\"O}zdemir, Paker Doğu and Can Bayer, Burak and Mercan, Duygu and Buyurucu, Gamze and Haugsbakken, Halvdan and Hagelia, Marianne and Ebner, Martin and Edelsbrunner, Sarah and Hohla-Sejkora, Katharina and Lipp, Silvia and Sch{\"o}n, Sandra and Xiaoxiao, Wang and Shuangshuang, Guo and Morales-Chan, Miguel and Amado-Salvatierra, H{\´e}ctor R. and Hern{\´a}ndez-Rizzardini, Rocael and Egloffstein, Marc and H{\"u}nemohr, Holger and Ifenthaler, Dirk and Dixon, Fred and Trabucchi, Stefania and Khaneboubi, Mehdi and Giannatelli, Ada and Tomasini, Alessandra and Staubitz, Thomas and Serth, Sebastian and Thomas, Max and Koschutnig-Ebner, Markus and Rampelt, Florian and Stetten, Alexander von and Wittke, Andreas and Theeraroungchaisri, Anuchai and Thammetar, Thapanee and Duangchinda, Vorasuang and Khlaisang, Jintavee and Mair, Bettina and Steinkellner, Iris and Stojcevic, Ivana and Zwiauer, Charlotte and Thirouard, Maria and Vill{\`e}sbrunne, Marie de la and Bernaert, Oliver and Nohr, Magnus and Alario Hoyos, Carlos and Delgado Kloos, Carlos and Kiendl, Doris and Terzieva, Liliya and Concia, Francesca and Distler, Petr and Law, Gareth and Macerata, Elena and Mariani, Mario and Mossini, Eros and Negrin, Maddalena and Štrok, Marko and Neub{\"o}ck, Kristina and Linschinger, Nadine and Lorenz, Anja and Bock, Stefanie and Schulte-Ostermann, Juleka and Moura Santos, Ana and Corti, Paola and Costa, Luis Felipe Coimbra and Utunen, Heini and Attias, Melissa and Tokar, Anna and Kennedy, Eileen and Laurillard, Diana and Zeitoun, Samar and Wasilewski, Julie and Shlaka, Souhad and Ouahib, Sara and Berrada, Khalid and Dietz, Michael and Roth, Dennis}, title = {EMOOCs 2023}, editor = {Meinel, Christoph and Schweiger, Stefanie and Staubitz, Thomas and Conrad, Robert and Alario Hoyos, Carlos and Ebner, Martin and Sancassani, Susanna and Żur, Agnieszka and Friedl, Christian and Halawa, Sherif and Gamage, Dilrukshi and Cross, Jeffrey and Jonson Carlon, May Kristine and Deville, Yves and Gaebel, Michael and Delgado Kloos, Carlos and von Schmieden, Karen}, doi = {10.25932/publishup-57645}, url = {http://nbn-resolving.de/urn:nbn:de:kobv:517-opus4-576450}, year = {2023}, abstract = {From June 14 to June 16, 2023, Hasso Plattner Institute, Potsdam, hosted the eighth European MOOC Stakeholder Summit (EMOOCs 2023). The pandemic is fortunately over. It has once again shown how important digital education is. How well-prepared a country was could be seen in our schools, universities, and companies. In different countries, the problems manifested themselves differently. The measures and approaches to solving the problems varied accordingly. Digital education, whether micro-credentials, MOOCs, blended learning formats, or other e-learning tools, received a major boost. EMOOCs 2023 focusses on the effects of this emergency situation. How has it affected the development and delivery of MOOCs and other e-learning offerings all over Europe? Which projects can serve as models for successful digital learning and teaching? Which roles can MOOCs and micro-credentials bear in the current business transformation? Is there a backlash to the routine we knew from pre-Corona times? Or have many things become firmly established in the meantime, e.g. remote work, hybrid conferences, etc.? Furthermore, EMOOCs 2023 has a closer look at the development and formalization of digital learning. Micro-credentials are just the starting point. Further steps in this direction would be complete online study programs or full online universities. Another main topic is the networking of learning offers and the standardization of formats and metadata. Examples of fruitful cooperations are the MOOChub, the European MOOC Consortium, and the Common Micro-Credential Framework. The learnings, derived from practical experience and research, are explored in EMOOCs 2023 in four tracks and additional workshops, covering various aspects of this field. In this publication, we present papers from the conference's Research \& Experience Track, the Business Track and the International Track.}, language = {en} } @inproceedings{ClausenBruenkerStieglitz2023, author = {Clausen, S{\"u}nje and Br{\"u}nker, Felix and Stieglitz, Stefan}, title = {Towards responsible augmentation}, series = {ACIS 2023 proceedings}, booktitle = {ACIS 2023 proceedings}, publisher = {Australasian Association for Information Systems}, address = {Wellington}, pages = {9}, year = {2023}, abstract = {Artificial intelligence (AI)-based technologies can increasingly perform knowledge work tasks, such as medical diagnosis. Thereby, it is expected that humans will not be replaced by AI but work closely with AI-based technology ("augmentation"). Augmentation has ethical implications for humans (e.g., impact on autonomy, opportunities to flourish through work), thus, developers and managers of AI-based technology have a responsibility to anticipate and mitigate risks to human workers. However, doing so can be difficult as AI encompasses a wide range of technologies, some of which enable fundamentally new forms of interaction. In this research-in-progress paper, we propose the development of a taxonomy to categorize unique characteristics of AI-based technology that influence the interaction and have ethical implications for human workers. The completed taxonomy will support researchers in forming cumulative knowledge on the ethical implications of augmentation and assist practitioners in the ethical design and management of AI-based technology in knowledge work.}, language = {en} } @inproceedings{BoehmeWuttkeBenderetal.2023, author = {B{\"o}hme, Lukas and Wuttke, Tobias and Bender, Benedict and Teusner, Ralf and Baltes, Sebastian and Matthies, Christoph and Perscheid, Michael}, title = {From full-fledged erp systems towards process-centric business process platforms}, series = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, booktitle = {Twenty-ninth Americas Conference on Information Systems, Panama, 2023}, publisher = {arXiv.org, Cornell University}, address = {Ithaca, NY}, doi = {10.48550/arXiv.2306.02995}, pages = {10}, year = {2023}, abstract = {Enterprise Resource Planning (ERP) systems are critical to the success of enterprises, facilitating business operations through standardized digital processes. However, existing ERP systems are unsuitable for startups and small and medium-sized enterprises that grow quickly and require adaptable solutions with low barriers to entry. Drawing upon 15 explorative interviews with industry experts, we examine the challenges of current ERP systems using the task technology fit theory across companies of varying sizes. We describe high entry barriers, high costs of implementing implicit processes, and insufficient interoperability of already employed tools. We present a vision of a future business process platform based on three enablers: Business processes as first-class entities, semantic data and processes, and cloud-native elasticity and high availability. We discuss how these enablers address current ERP systems' challenges and how they may be used for research on the next generation of business software for tomorrow's enterprises.}, language = {en} } @inproceedings{BenderGronauWinter2023, author = {Bender, Benedict and Gronau, Norbert and Winter, Robert}, title = {Minitrack introduction enterprise-level information systems}, series = {Proceedings of the 56th Hawaii International Conference on System Sciences}, booktitle = {Proceedings of the 56th Hawaii International Conference on System Sciences}, editor = {Bui, Tung X.}, publisher = {Hawaii International Conference on System Sciences}, address = {Honolulu, HI}, isbn = {978-0-9981331-6-4}, issn = {2572-6862}, pages = {5809 -- 5810}, year = {2023}, abstract = {While Information Systems (IS) Research on the individual and workgroup level of analysis is omnipresent, research on the enterprise-level IS is less frequent. Even though research on Enterprise Systems and their management is established in academic associations and conference programs, enterprise-level phenomena are underrepresented. This minitrack provides a forum to integrate existing research streams that traditionally needed to be attached to other topics (such as IS management or IS governance). The minitrack received broad attention. The three selected papers address different facets of the future role of enterprise-wide IS including aspects such as carbonization, ecosystem integration, and technology-organization fit.}, language = {en} } @inproceedings{LilliestamDuGilmanovaetal.2023, author = {Lilliestam, Johan and Du, Fengli and Gilmanova, Alina and Mehos, Mark and Wang, Zhifeng and Thonig, Richard}, title = {Scaling up CSP}, series = {AIP conference proceedings}, volume = {2815}, booktitle = {AIP conference proceedings}, number = {1}, publisher = {American Institute of Physics}, address = {Melville}, issn = {1551-7616}, doi = {10.1063/5.0148709}, pages = {10}, year = {2023}, abstract = {Concentrating solar power (CSP) is one of the few scalable technologies capable of delivering dispatchable renewable power. Therefore, many expect it to shoulder a significant share of system balancing in a renewable electricity future powered by cheap, intermittent PV and wind power: the IEA, for example, projects 73 GW CSP by 2030 and several hundred GW by 2050 in its Net-Zero by 2050 pathway. In this paper, we assess how fast CSP can be expected to scale up and how long time it would take to get new, high-efficiency CSP technologies to market, based on observed trends and historical patterns. We find that to meaningfully contribute to net-zero pathways the CSP sector needs to reach and exceed the maximum historical annual growth rate of 30\%/year last seen between 2010-2014 and maintain it for at least two decades. Any CSP deployment in the 2020s will rely mostly on mature existing technologies, namely parabolic trough and molten-salt towers, but likely with adapted business models such as hybrid CSP-PV stations, combining the advantages of higher-cost dispatchable and low-cost intermittent power. New third-generation CSP designs are unlikely to play a role in markets during the 2020s, as they are still at or before the pilot stage and, judging from past pilot-to-market cycles for CSP, they will likely not be ready for market deployment before 2030. CSP can contribute to low-cost zero-emission energy systems by 2050, but to make that happen, at the scale foreseen in current energy models, ambitious technology-specific policy support is necessary, as soon as possible and in several countries.}, language = {en} }