TY  - JOUR
A1  - Fischer, Caroline
A1  - Siegel, John
A1  - Proeller, Isabella
A1  - Drathschmidt, Nicolas
T1  - Resilience through digitalisation
T2  - Public management review
N2  - This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected.
KW  - resilience
KW  - digitalisation
KW  - innovation
KW  - telework
KW  - work-place behavior
KW  - capacity
KW  - job demands-resources model
KW  - multi-level study
Y1  - 2022
UR  - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/60802
SN  - 1471-9037
SN  - 1471-9045
VL  - 25
IS  - 4
SP  - 808
EP  - 835
PB  - Routledge, Taylor & Francis
CY  - London
ER  -