@article{SeyfriedReith2019,
  author    = {Markus Seyfried and Florian Reith},
  title     = {The seven deadly sins of quality management: trade-offs and implications for further research},
  journal   = {Quality in higher education},
  volume    = {25},
  number    = {3},
  pages     = {289 -- 303},
  doi       = {10.1080/13538322.2019.1683943},
  year      = {2019},
}