TY - JOUR A1 - Baumgart, Lene A1 - Boos, Pauline A1 - Eckstein, Bernd T1 - Datafication and algorithmic contingency T2 - Work organisation, labour & globalisation N2 - In the context of persistent images of self-perpetuated technologies, we discuss the interplay of digital technologies and organisational dynamics against the backdrop of systems theory. Building on the case of an international corporation that, during an agile reorganisation, introduced an AI-based personnel management platform, we show how technical systems produce a form of algorithmic contingency that subsequently leads to the emergence of formal and informal interaction systems. Using the concept of datafication, we explain how these interactions are barriers to the self-perpetuation of data-based decision-making, making it possible to take into consideration further decision factors and complementing the output of the platform. The research was carried out within the scope of the research project ‘Organisational Implications of Digitalisation: The Development of (Post-)Bureaucratic Organisational Structures in the Context of Digital Transformation’ funded by the German Research Foundation (DFG). KW - digitalisation KW - datafication KW - organisation KW - agile KW - technical system KW - systems theory KW - interaction KW - algorithmic contingency KW - machine learning KW - platform Y1 - 2023 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/63943 SN - 1745-641X SN - 1745-6428 VL - 17 IS - 1 SP - 61 EP - 73 PB - Pluto Journals CY - London ER -