@inproceedings{GiessmannBender2024,
  author    = {Nico Gießmann and Benedict Bender},
  title     = {Towards a unified framework for evaluating user satisfaction with mobile government apps},
  booktitle = {Electronic Government and the Information Systems Perspective : 13th International Conference, EGOVIS 2024, Naples, Italy, August 26-28, 2024, Proceedings},
  editor    = {Andrea K{\"o} and Gabriele Kotsis and A. Min Tjoa and Ismail Khalil},
  series    = {insights from user reviews},
  pages     = {122 -- 129},
  doi       = {10.1007/978-3-031-68211-7_10},
  year      = {2024},
}