TY - JOUR A1 - Ahmad, Nadeem A1 - Shoaib, Umar A1 - Prinetto, Paolo T1 - Usability of Online Assistance From Semiliterate Users' Perspective T2 - International journal of human computer interaction Y1 - 2015 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/39423 SN - 1044-7318 SN - 1532-7590 VL - 31 IS - 1 SP - 55 EP - 64 PB - Taylor & Francis Group CY - Philadelphia ER -