TY - JOUR A1 - Yousfi, Alaaeddine A1 - Batoulis, Kimon A1 - Weske, Mathias T1 - Achieving Business Process Improvement via Ubiquitous Decision-Aware Business Processes T2 - ACM Transactions on Internet Technology N2 - Business process improvement is an endless challenge for many organizations. As long as there is a process, it must he improved. Nowadays, improvement initiatives are driven by professionals. This is no longer practical because people cannot perceive the enormous data of current business environments. Here, we introduce ubiquitous decision-aware business processes. They pervade the physical space, analyze the ever-changing environments, and make decisions accordingly. We explain how they can be built and used for improvement. Our approach can be a valuable improvement option to alleviate the workload of participants by helping focus on the crucial rather than the menial tasks. KW - Business process improvement KW - ubiquitous decision-aware business process KW - ubiquitous decisions KW - context KW - uBPMN KW - DMN Y1 - 2019 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/50076 SN - 1533-5399 SN - 1557-6051 VL - 19 IS - 1 PB - Association for Computing Machinery CY - New York ER -