@book{SmirnovReijersNugterenetal.2010,
  author    = {Sergey Smirnov and Hajo A. Reijers and Thijs Nugteren and Mathias Weske},
  title     = {Business process model abstraction : theory and practice},
  isbn      = {978-3-86956-054-0},
  year      = {2010},
}