@article{GrumGronau2024,
  author    = {Marcus Grum and Norbert Gronau},
  title     = {The impact of knowledge characteristics on process performance},
  journal   = {Business process management journal},
  series    = {experimenting with the conversion perspective on knowledge transfer velocity},
  volume    = {30},
  number    = {4},
  pages     = {1088 -- 1110},
  doi       = {10.1108/BPMJ-10-2023-0853},
  year      = {2024},
}