@article{ThalerHerbstMerz2018, author = {Verena Sabine Thaler and Uta Herbst and Michael A. Merz}, title = {A real product scandal's impact on a high-equity brand}, journal = {Journal of Product \& Brand Management}, series = {a new approach to assessing scandal impact to assessing scandal impact}, volume = {27}, number = {4}, pages = {427 -- 439}, doi = {10.1108/JPBM-05-2017-1469}, year = {2018}, }