TY - JOUR A1 - Kuhlmann, Sabine A1 - Heuberger, Moritz T1 - Digital transformation going local T2 - Public money & management N2 - Digital government constitutes the most important trend of post-NPM reforms at the local level. Based on the results of a research project on local one-stop shops, this article analyses the current state of digitalization in German local authorities. The authors explain the hurdles of implementation as well as the impact on staff members and citizens, providing explanations and revealing general interrelations between institutional changes, impacts, and context factors of digital transformation. KW - administrative reforms KW - digital transformation KW - e-government KW - Germany KW - local government Y1 - 2021 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/62273 SN - 0954-0962 SN - 1467-9302 VL - 43 IS - 2 SP - 147 EP - 155 PB - Taylor & Francis CY - Abingdon ER -