TY  - CONF
A1  - Abendroth, Adrian
A1  - Bender, Benedict
A1  - Gronau, Norbert
T1  - The evolution of original ERP customization
T2  - Proceedings of the 26th International Conference on Enterprise Information Systems
N2  - Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.
KW  - Enterprise Resource Planning (ERP) System
KW  - Customization
KW  - Modification
KW  - Tailoring
KW  - Literature Review
Y1  - 2024
UR  - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/63730
SN  - 978-989-758-692-7
SN  - 2184-4992
VL  - 1
SP  - 17
EP  - 27
PB  - SCITEPRESS - Science and Technology Publications
CY  - Setúbal
ER  -