@incollection{Jann2016,
  author    = {Werner Jann},
  title     = {Accountability, performance and legitimacy in the welfare state},
  booktitle = {The Routledge Handbook to Accountability and Welfare State Reforms in Europe},
  series    = {If accountability is the answer, what was the question?},
  editor    = {Per L{\ae}greid and Tom Cristensen},
  isbn      = {978-1-4724-7059-1 (print)},
  year      = {2016},
}