TY - JOUR A1 - Günther, Oliver A1 - Leopold, Henrik A1 - Mendling, Jan T1 - Learning from quality issues of BPMN models from industry T2 - CEUR Workshop Proceedings N2 - Many organizations use business process models for documenting their business operations. In recent years, the Business Process Model and Notation (BPMN) evolved into the leading standard for process modeling. However, BPMN is complex: The specification offers a huge variety of different elements and often several representational choices for the same semantics. This raises the question of how well modelers can deal with these choices. Empirical insights into BPMN usage from the perspective of practitioners are still missing. We close this gap by analyzing a large set of BPMN 2.0 process models from practice. We found that particularly representational choices for splits and joins, the correct use of message flow, the proper decomposition of models, and the consistent labeling appear to be connected with quality issues. Based on our findings we give five recommendations how these issues can be avoided in the future. The work summarized in this extended abstract has been published in [LMG16]. KW - BPMN modeling guidelines KW - Modeling recommendations KW - Process model quality Y1 - 2016 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/41587 UR - https://www.scopus.com/record/display.uri?eid=2-s2.0-84996503810&origin=inward&txGid=98101b239363e3f806d7fadf22f788e2 SN - 1613-0073 VL - 1701 SP - 36 EP - 38 ER -