@article{SeyfriedAnsmann2018,
  author    = {Markus Seyfried and Moritz Ansmann},
  title     = {Unfreezing higher education institutions?},
  journal   = {Higher Education},
  series    = {understanding the introduction of quality management in teaching and learning in Germany},
  volume    = {75},
  number    = {6},
  pages     = {1061 -- 1076},
  doi       = {10.1007/s10734-017-0185-2},
  year      = {2018},
}